I arrive very early 2 hours before check-in time, i was happy to just leave my bags at reception. To my surprise they made my room available within 10 minutes of me arriving. The resort host was more than happy to give information about Port Douglas what to do and how to get around. After the very helpful service from the reception I made my way to my room. It was big and very clean. The bed and pillows were very comfortable which meant I had 3 amazing nights sleep. Loved the property and the beach is 2 minutes walk. Great place and would definitely visit again.

This place is great. The only knock is they kept trying to sell us time share and kept asking when we said no and we didn’t sign up for the discount if you went to the presentation. That’s nothing to do with the enjoyment of the place. Everything was really good especially the pool and dining. Wifi is poor though. Good for families or couples but take / hire a car. So much to do in the area will will have to come back next year

Fantastic little break, weather was on point, such a tranquil place to relax.

Great place to stay and easy to get around the area. Will come again!

Beware, this is a “born again timeshare” with fairly aggressive attempts by staff

The reception staff were very polite and welcoming. The presentation of the hotel on arrival was very good. We booked a self catering apartment which had cooking facilities and kitchen equipment as per the expedia advertisement but when we got in the room it had a fridge and kettle with cups and glasses and nothing more. We asked reception and they said the listing on expedia was wrong, we asked for a toaster but was told due to health and safety that was forbidden in our room. We asked for crockery and cutlery which they did supply so ended up having to eat out for all meals. The pool area was modernly designed but not exactly as you would expect from a ramada, leaves everywhere, dirty sunbeds so didnt spend much time at the pool. Some of the bar staff were lovely but then others were just plain rude and when you asked for something like a serviette it was as if i had asked them to walk to town for it. We went to the bar one evening during there open hours (1.5hrs before closing) and asked for a latte of which we were told the machine had been cleaned so would have to have coffee in our room. So going back to our room- on arrival the room appeared clean and tidy however under the bed was a blanket of dirty and dust with pieces of food and wrappers presumably from the previous occupiers. The headboard and behind the cupboards were covered in dust. No room service other than changing the towels occasionally and i had to ask for fresh bedding to change the bed during our 16 day

I stayed for four nights with my three year old and mum (visiting from the UK) and we had the best time. The apartment was clean, and we loved the swimming pool and convenience to the beach, and everywhere in Port Douglas. The staff were so helpful and friendly and full of many recommendations. We would definitely go back, and recommend.

Thanks for having us! Everything we could need at the resort. Staff very friendly and happy to help in any way

i feel the hotel has been overrated. the facilities are there but not as impressive as the photos show. the gym is small and not very inviting. The most disappointing part is their wifi broke down but they did not tell us until we found out from other guests after check in. in this day and age internet should be given high priority and guests should be advised in advance and given the choice to go elsewhere with no penalty. and they refused to mitigate the damage by giving any compensation. In fact I did turn down another hotel previously just because they do not offer free internet access. There is a serious shortage of sockets in the room but at least an assistant provided a power extension cord to solve the problem. And the safe also was not working.

The tropical garden feel and the gorgeous swimming pool was very lush. Our 1 bedroom apartment was perfect for our family of 3. The kitchen had everything needed for our 5 night stay. The only negatives were, the size of the bathroom was on the small side and the shower tended to flood the whole bathroom floor. The greeting at check in was a bit too much after a very long day of travel, the hard sell was put on us at a time when all we wanted to do, was get to our room and get out of our travelling clothes and perhaps use our bathroom after such a long journey. Over all the experience was a good one. And I would stay there again.

We had a great stay at the Ramada! The staff was immediately welcoming and gave us directions and recommendations of where to eat in the area. The room was spacious. We dined at the restaurant for breakfast and it’s a great option to have on the premise. Though we didn’t use the pool, it looked wonderful! It is located a bit outside of town but there are regular local shuttles that you can pay for to get into town and back. It was convenient and made our lives much easier when figuring out how to get around. We would recommend the Ramada.

Quiet. Friendly.

Overall great: lost water for 2 days but we managed. Spacious rooms and easy pool access the highlight.

Wish more parking spaces were available.

We love it here... we'll be back.

Excellent resort will be going back !

Toilet tissue holder design is terrible, the entire roll of paper comes off very easily.

Cool atmosphere. Room was spacious but in need of updates in the bathroom - comfortable though so it’s just a preference

Very pleasant resort close to beach!

Booked Standard King room upon checkin room was nothing like what is shown online. The room I received was old, had some minor refurbishment done but nothing like images online. The photos online show new refurbished rooms with walk in showers however my room was old and had to step into the bath to shower. Also the only GlutenFree option on the breakfast menu was a bowl of fruit salad and no other options. Luckily I was only sleeping here whilst attending a conference in another nearby resort.

The staff was amazing! We had an issue with our ac. They fixed the problem right away. Pool was great for kids! Thanks for a great stay!

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Great

Had a great time. Will choose Ramada PD again. A big Thankyou to Lucy and Noli at reception. We appreciate everything you both did to make our stay fun and enjoyable.

Lovely stay, great amenities and friendly staff.

Very quiet and clean with good amenities and pool

no cooking facilities

Nice stay but property could be updated.

I like the outdoor pool and pond area. Very relaxing.

Ramada was a comfortable, easy going resort with a really nice setting and great facilities. The staff were always friendly and very helpful. Would always consider staying there again if going back to Port Douglas.

The Ramada is a lovely place to stay. The staff are excellent, pool is nice and warm, and the standard hotel room was spacious and comfortable. It is a little out of town but the shuttles run all the time so not a problem. The dining menu at the Ramada is a little limited but otherwise I had a great stay.

We had a lovely few days at this resort. We were very pleasantly surprised about how aesthetically pleasing the accommodation facilities were and the resort was very well appointed for the price point. Incredible value for money for what you get. 10/10 staff friendliness and customer service. Perfect for a family or couple. Local shuttles running all day and well into the night made this a very convenient place to stay. Highly recommend this resort.