Amazing views, nice newer room, good location - walkable to any place in town and to the Park, and convenient hike to the Denali Grande Hotel & Sugarloaf Trail. The only problem was the food. We bought two terrible sandwiches at the coffee shop ($30) and the breakfast buffet cost $29/person…$6 more than the buffet at the Denali Princess Wilderness Lodge.

Nice staff.

It was just okay…for the price it was underwhelming. The location and views were awesome but that was about it.

Great accessibility to Denali

We loved the room, the views, the decorum, the staff. I especially loved the warm shower. Thank you.

Great

I loved how they met us at the train, they handled our bags, we just hopped on a bus and the bags went to our room. Very hassle free. Staff was friendly and extremely helpful. I would stay here again.

Drew the manager was wonderful. He gave us suggestions of what to do and places to eat.

The staff is amazing and the views are unbeatable. The bar staff and food in the restaurant made for a lively, fun dining/drinking experience that will be unforgettable. Thank you so much!!!

you can hear through the walls its very loud and the parking is tough to get a spot close to the rooms but it has a great view of the mountains and very clean looking hotel

Nice position, staff fairly friendly. Parking far from room.

Good, clean place to stay with convenient & very good restaurant. Since it’s on a hill/ bluff, you will have to roll your luggage up or down hills to get to your building. If you are on the second floor, there are no elevators so you will have to carry your luggage up a flight of stairs. Also parking seems limited & you may have to roll your luggage thru a gravel parking lot to get to your building.

Could not control heat in room Could hear neighbors and road noise all night Shuttle to Denali visitor center was nice

Great hotel, walking distance to cruise terminal, restaurants and shopping.

We loved our room (clean, comfortable, nicely furnished), and we had a nice view of the mountains from our balcony. The staff were very friendly and the restaurant in the hotel was very good. The front desk suggested other restaurants nearby and we enjoyed dinner at the Moose-aka and lunch at Denali Doghouse, both a short walk from the hotel. Free shuttle to Denali National Park is convenient, but only runs once an hour and has a two hour gap in service in the afternoon. But other hotels nearby also have shuttles and during the gap, we caught another hotel’s shuttle from Denali Visitor Center and walked back to Denali Bluffs from that other hotel.

Great service and nice location.

Beautiful location. The shuttle was very helpful. The main lodge was a comfortable place to relax. The dining in the mountaineer grill was excellent.

Cozy rooms

Beautiful area and views

The staff is nice and friendly. Location great - 10 minutes drive to Denali Bus Depot. A much better value than Grand Denali as there are inexpensive food options in pantry and not the noise from tour busses unloading and loading like the Grand Denali.

View, quaint

We were very unhappy about having to drag our luggage uphill for 10 minutes to get to the room. There were not enough parking spots so we had to walk even further on several occasions. They did not clean the room and we ran out of soap and towels and had to trudge up to the front desk to get more. The restaurant food was mediocre and very expensive. The room was clean and spacious. The front desk people were not friendly or helpful.

The restaurant had a very limited menu, the quality of the food was not good and the staff was surprisingly rude.

Wonderful property! Would recommend this hotel to anyone

Staff unfriendly and inflexible. Check out is at 10am, never heard of that before

The location of the hotel and the views from the balcony are breathtaking. Lot of shuttle services to nearby park and activities are available. Rooms were clean, lot of nearby restaurants, grocery available. Highly recommend to stay here.

The rooms are very basic, on a par with economy motels. The restaurant has a very limited menu. Prices are outrageous, even for a remote tourist area. Staff, on the other hand are very friendly and helpful.

This place is a tourist machine. We arrived late and our front desk clerks were inundated with other requests and did the bare amount of getting us checked-in. No orientation, no small chat (which is fine), no making sure we knew what amenities were available or where to get food. Just here's your key and you are at the building on the entire other end of the property... [good luck]. We asked for a late check-out as the standard check-out is an audacious 10AM. I am sure the reason being it is challenging to clean so many units in hard to reach locations but still. It wasn't a difficult request but they have a policy to not honor such requests. Fine. I only needed late checkout as I had a business meeting at 10am and would have been nice to do the zoom on WiFi (3Mbps btw). So we woke up early to be sure to get done with breakfast and be out of the room before my meeting. We were bags in hand walking toward the door at 9am sharp when some male housekeepers knocked on the door "just checking" to be sure we knew that there was no late check-out. Almost as if for asking for a late check-out I had raised a red flag that meant I needed some extra assistance in leaving on time. The buffet at the Grande lodge was great for the view but was a pretty average buffet with oddly fluffy eggs, sausage patties and belgian waffles. They did have Lox and cream cheese with bagels which was amazing. $29.99 per person.

Parking was a pain. If you did not get one of the few spots up top then you had a long walk from the lower level. we spent 3 days there and when we checked we were told no house keeping. Really for what we paid i want house keeping daily.

Air conditioning was broken. Room was full of filthy cigarette smoke. Hotel didn’t care enough as they were sold out. Expedia was not able to help resolve the issue. My biggest mistake was to book the hotel prepaid. Couldn’t even do anything through my credit card company to protect myself as it was late. Denali Wilderness Lodge is your better bet.

Appreciated the cleanliness of the property

We liked the location. Room was to dark and expensive.