A solo traveler not part of a cruise I lucked out in grabbing a few nights. This is a charming property close to the park with many buildings, restaurants and shops, it’s own friendly community. My room, though not huge, was quite nice, decorated with a local flair. In the main lodge the entrance area is very large and attractive with a lot of seating as it serves as the waiting area for the billions of busses and vans that pour through from the park, outside tour companies, and those of Princess. A machine, and a tad humorous, the tours typically are announced over the speaker, all extremely organized. Princess also has shuttles to the park every 30 minutes, which were great, the friendly drivers often offering suggestions, including for restaurants. Across the quiet highway are restaurants, eateries, excursion companies, and shops. Travelling extremely far to get to Denali, if able to grab one of the quality resorts close to the park (there are only a few) it’s well worth it.

We were mostly very happy. We didn't know we wouldn't be able to park near our room. Parking is only up by the main lodge even though we had a handicap sign. There is a shuttle that circles the property but at least twice it didn't arrive on schedule. We had to walk all the way up the hill w all of our luggage. 30 mins later the woman finally arrived as we reached the top. The restaurants were good but expensive as everything is in Alaska. We appreciated the free shuttle to Denali.

It was a beautiful setting and room very comfortable and clean

What else should we expect from Princess? Hotel, services, excursion options are plentiful. I absolutely recommend this hotel.

Paid for a double queen room and they put us in a double bed room!!! Because we were leaving after 1 day they never compensated us. Poor customer service. Sheets wouldn’t stay on the bed and fan in the room made a terrible sound so couldn’t use it. Horrible experience

I had booked a room with two beds but when we arrived they only had a room with one bed and they would not change our room, claiming that booking through Hotels.com does not grantee a bed configuration which was a surprise. We were then guided to use the fold out couch bed and when we opened it there were mouse dripping on the underside of the mattress, I have attached a picture for your review. I don’t know who to blame for the bed issue but I am hesitant to use your site to book rooms the cleanliness is on the Denali Princess either was I am an unhappy customer

Do not stay here unless you are part of the Princess Cruise. They would not allow us to unload our suitcases under the canopy in the pouring rain. We were told that buses were coming in and that it was for presentation purposes. We had to walk to our room in the pouring rain with our luggage. There is a shuttle, but they only take people not luggage. The room itself was outdated. Not worth the outrageous price. They cater to the cruise line passengers, not all paying guests.

When we arrived at the hotel, the hotel was closed. We received no phone calls or notifications. Apparently, it was caused by a fire at Denali national park but a text or email would have been appreciated.