Things don't work they just say you can leave and go somewhere else

Location

Couldn't sleep at all. The smell a cigarettes and Pod was overwhelmed inside the room. Very load people outside the hotel smoking everything that you could imagine. The water was coming black from the faucets, had tonlet it run for a while to wash my hands and my kiddos hands. None of us took a shiwer you could imagine why. Dont waste your money. Dont cone to this hotel never. The matthres in the sofa cama was horrible thin, you could feel the wires from the framing of the bed. The sheets has stains of blood, had to change them myself. Horrible experience.

Equipment was horrible

Floor was dirty and roaches

Monique in the front is great,she's always there and working hard...will definitely recommend this location...other staff is great too no complaints for me

Booked a room only to be told it was over booked

It was good we enjoyed it

I like the fact that there was a full kitchen and full fridge, but the room needed to be a lot cleaner, especially in the bathroom

Smell very bad, small beds

It was lovely

I love yhe set as far as the kitchen but the oven wasnt clean and the door doesn't close completely. Under the bed was clean and bathroom had a septic smell. AC didnt work great but it did the job

Staffs and lobby

Room wasnt completely clean , laundry room out of order. Ants in room

The staff were friendly. The facility itself was horrible. The room was not as advertised. There were 5 ppl on the reservation and we had 3 towels. When we asked for more towels they advised us we had to bring the other towels back and we can get more towels. The pull out bed had no sheets or pillows. When I asked for some the my stated they did not have any more pillows. The kitchen was dirty and the fridge looked like it got into some sort of altercation because there were multiple indents in the finish of the fridge. One of the beds had a sink in the middle that we didn’t realize until it was time for bed. The biggest issue was no hot water. At best, it was lukewarm. We also experienced a few roaches coming out when we ordered food. The hallways, stairs and elevator were filthy. Our front door didn’t close properly and we had to get maintenance to come and check the lock. The staff tried their best to help and apologize. The pictures shown online are a stark difference to the actual room. If I knew it would’ve been like this, we would have selected a different hotel altogether. I didn’t take pictures because I was so disgusted and disappointed. We came to town for an event otherwise I would have left. I will never stay at an extended stay again.

It was not a pleasant experience. There was a terrible smell of marijuana entering the hotel, on the stairs and in the elevator. The people in the next room interrupted my sleep at 4am with the TV at a very high volume, the hotel should enforce its policy of minimum noise from guests and also the volume of the TV at bedtime. The room was decent and regarding breakfast, one could not wait any thing else for the price. They sent me a message the day a arrive and some parte said: SMOKING: The hotel is a non-smoking hotel, smoking is prohibited anywhere inside the building. If you wish to smoke you must step outside. There is a $250 smoking fee if you smoke inside the building. That is NOT TRUE

Mr. Milton was very nice and professional during my entire stay.

I stayed 1 night for business and came home with major bites/rash. Was treated with medication. Tub/sinks rusted. Hallways smelt of mildew. Was trying out due to 2 week job needless to say I choose another hotel for my staff

Good staff and service but the facility was pretty beat up

Liked the room itself

Everything was great!

The doors leading outside that were supposed to remain locked, stayed unlocked and open the entire time we were there. The entire hotel smelled like weed and the floors were dirty upon arrival to our room. The doorknobs were broken and the vent fans were missing covers. Overall just a rundown place at a decent price.

Only bad thing is they say nothing about the 100 deposit on site and cabinet still had wet paint

Basic extended stay hotel. Can check in late. Rooms have full kitchen.

They have roaches on the property.

Great

When we arrived, I was told they had my reservation, but no room was available. What? Seriously? What is the purpose of making a reservation if you can't reserve the room?

It was extremely dirty. If it was cleaned, then the room was a great size for our family. But there was hair in the shower, dirt and dust everywhere, stained furniture...

There was roaching crawling on me. I changed rooms because of the occurrence and it happened again. They sprayed and informed me I would only be charged for 1 day and will get a refund for two days. I know it’s a third party how I booked my stay and I wish the refund policy was more balance and equal for situations like this one. It would make it easier and more timely

While the room was comfortable and clean, the property (hallways, stairway, elevator) was filthy -- a smashed orange in the elevator for 24 hours, a discarded shoe on the stairs, dirt and debris everywhere. There were children running around yelling at all hours.

Dirty hotel. Double charged me. Smelled like cigarettes and Marijuana. Lots of loud banging noises outside my room early in the morning because they were moving things around and completely had hallway blocked off for my family to leave. Was required to put $100 deposit when room wasn't even worth that. Won't get my business again.

My experience wasn't pleasant and it began at check-in. Which took almost 2 hours after a 10 hour drive in from Detroit. This review could be extremely long if I were to go into details. I am an operations manager in the food and beverage Industry with over 20 years in service 10 in management including Hotel management. First training and development from the top to the bottom beginning with management. GM and Assist GM need Communication and unconscious bias training with some empathy. The property was trashed. Grass needed to be cut weeds everywhere. My dog stepped on glass while on the grass area for pets. The carpet in the hallway was black the back door was completely dismantled no key was needed anyone could walk in. My room the outside door had black scuff marks all over the door. We had a 2 bedroom unit. There were pictures missing off the wall in the living room. Blood on the bathroom door. Dried up bug on the wall. The shower was decent but definitely needed some repair. The bed was comfortable but that was it. My daughter's room was dusty and smelled like someone was chain smoking in this "smoke free" property. They also don't offer clean fresh towels. You must bring your dirty towels in to be washed and given back to you. Please do this before 1:30p.m.(Should be told at check in)No screens in the windows. I'm not sure what your paying a deposit for I would've had a more decent stay at an motel and won't do extended stay again.