Fantastic hotel, with helpful and friendly staff. Wouldnt change a thing.

A great place to stay

In the tail end of updates and was better than expected for the price.

I would give this hotel a 5 star except for checking in when the very nice man had to tell us that there was No Water in the room, and here are bottles for sale! What corporate jerk decided not to have a couple water bottles in every room? Raise the price 2 dollars. Otherwise, service and food, people excellent

Good value for money, well situated and easily accessible from the motorway. Rooms recently renovated and comfortable, clean and fresh ,new bed linnen and well equipped. Consistently high standard

Really good value for that location. Not as fancy as some others, but very comfortable and so easy to walk to the waterfront

State of the art facilities. Impressive.

Property was nice staff very friendly and helpful, I didn’t like that we had t purchase water as none was left in the room

Nice hotel. Situated between the V&A Waterfront and the City Centre. Both are easy walking distances. Quite a spacious room with a modern bathroom and a large shower area. Good value for money. Very pleasant and professional Staff.

The rate was very reasonable compared to other nearby properties so we didn’t really have high expectations. Our room was spacious and contained good variable lighting excellent rain shower. But best of all was the friendly and helpful staff. We couldn’t wish for better place so close to the waterfront and city.

The hotel was adequate for our needs. Coffee maker was great. Breakfast was fair. Hotel staff were very friendly and attentive. Good location.

It was ok. Very little attention offered by staff

Odd to not have a rubbish bin in my room (just a TINY one in the bathroom) and nothing to put recyclables into. I took them to a cleaner with a trolley - to find she merely added these items to the general garbage. No idea why the safe is in the inaccessible place just above the floor. Despite there being two UK plugs in my room, neither worked. Also, no place to charge USB cable. Lovely shower!

Excellent

Great spot for a stay in the heart of Cape Town

Hotel was great in a central location with clean comfortable rooms. The only issue arose with check in when the staff couldn’t find my reservation— unclear if that was a problem with hotels.Com or the hotel itself. But otherwise a wonderful stay.

I liked being close to the waterfront for shopping and everything is so inexpensive! All of the staff were great!

Great value and canal walking path to Victoria wharf. Convenient restaurant with good food.

An excellent lodging experience. The view of the canal was beautiful and serene. The food and drink options were exceptional and very economical. The staff was welcoming and helpful. The room was superior, except the desk light didn't work, even though i swapped out the light bulbs.

Lovely hotel in a great location. Staff are very friendly and helpful and the price of the room was very good. The rooms are spacious and modern. Recommended to stay here when in Cape Town.

Happy hotel with friendly and helpful staff!

Found the walk to the Waterfront further than expected. Disappointed with the first room allocated, however changed to more favourable room. Very comfortable bed and value for money for the area.

Very friendly staff

Was let down by the hotel I had previously booked so managed to book City Lodge at the last minute. From check-in right through my stay I felt very welcome and the staff were amazing. The restaurant was also very nice and food was amazing.

Modern, quiet and large with great laundry service. Good location close to MOCAA and cruise terminal.

We loved looking out onto the canal and the convenience of being able to walk to the waterfront. The staff was also extremely helpful and knowledgeable. I would recommend this hotel to others.

One of the best decisions I made was staying at The City Lodge at the V and A Waterfront. Location is perfect. It is an attractive looking place about a 10 to 15 minute walk from the V and A Waterfront (where there are tons of resturants (try La Prada. Food is delicious), souvenir shopping, grocery store (in the mall in the basement), etc.. There are cops everywhere, so it was a safe walk that I did solo all the time, as I was traveling by myself. It is busy during the day around the hotel, but at night, as it is an area with a lot of corporate businesses, it got really deserted. I took ubers if going out at night. The hotel itself was clean and quiet. The staff are hard workers! Always willing to help make your stay amazing. They have breakfast and dinner at an extra charge. You have the choice between Contenental Breakfast or English Breakfast. I was there for a while so I did go to the coffee shop next door to the hotel and had oatmeal and tea there twice. It was delicious. The location is central to everything. 3 mins in an Uber to Gold Restaurant. 5 mins to Long street. The room was well appointed. Large bathroom, huge shower, air conditioning, refrigerator, windows open for fresh air, couch, sitting area with desk large mirror and good lighting. Vending machines in the lobby and they sell large bottles of cold water at the bar. The 'pool' is really hottub size and it is right next to the hotel restaurant. It was not clean. I was so busy, I wouldnt have used it anywa

Well located, safe, clean, good customer services

Good location within easy walking of city and V & A. Well equipped room at a good price. Recommended

Despite the hotel having renovation work going on they still provided a great service. I would use and recommend them again

Good location. close to the waterfront. Well priced and good value.

The water in Cape Town was unsafe to drink and we were not warned by hotel staff.