Very relaxing, and great service. Everyone Very friendly. Great experience.

We stayed here for 3 days. The room is extremely dirty and has roaches. I am not exaggerating. The floor had a layer of dirt. Even after house keeping, it was still terrible. She just made our bed.

Very cool property. Like a little village on the side of a hill with beautiful sunset views.

Great place

The property was immaculate, and I was impressed with the VIP services provided. Check-in was seamless, and the waitresses at the restaurants were exceptional. The food at all the dining venues was outstanding. However, the golf carts to the sky pool were slow, and the rides from the restaurant at night were also quite delayed, with long waits due to high demand. Additionally, I had a negative experience with a service representative from Gray Line named Bruno, who was extremely rude and could benefit from better customer service training. Despite these issues, the overall stay was enjoyable.

It was great!

Excellent trip

Wonderful place

We had a wonderful stay at Pueblo Bonito Golf & Spa resort. I would’ve given this a perfect five stars if ALL dining options were available. We are already limited to having a child with us with the limitations on dining options and it didn't help that they closed a lot of options during our stay. Also, the sales representative offering tours in the lobby should give guests that just checked-in a little bit more space after checking-in—- we were approached immediately and they did a hard sell. Made a “deposit” just to get her out of the way but this could’ve been approached better

Giovanny was amazing above and beyond treatment for us. Made it very special.

Fantastic property, so clean, friendly helpful staff

The resort and its facilities were exceptional. The staff was friendly and attentive, with a special mention for Savir, who was instrumental in arranging restaurant reservations and securing poolside spots for us. I would certainly consider returning in the future.

Everything is good

It was great

Beautiful and peaceful place. Well recommended

Great dining options with an unbelievable view, and incredibly affordable. I've already recommended Pueblo Bonito to several friends and will likely come back.

Cleannes & beautiful

This is my favorite property in Los Cabo’s. Lots of dining options, amazing views but most importantly… the staff. They will go out of their way to make you feel welcomed and at home.

Staff was friendly. Lots of food options. Always a good cart available to take you around.

Only reason I didn’t give a 5 star is because our bed was super hard and not comfortable. The food was very good! We enjoyed the pools, staff was great. Thank goodness for the golf cart rides around the property!

I think overall it was a very great experience! Did have some issues with our AC unit, but maintenance came out extremely quickly to fix the issue. All staff members are always super friendly, and super attentive, and this is exactly what you need when you’re traveling. This is a great place to rest and relax. They have golf carts that can take you up and down the hill as needed, which I do recommend, since the resort is built on the Hillside.

Peace and serenity ! Staff is super friendly and attentive! Few dining options were closed due to renovations but understandable. Skypool bar was also closed for the same reason and heard fabulous things so couldn't enjoy it but a peaceful vacation and good food.

This was a truly special vacation. One of the best ever!! The food was fantastic, the shuttle service was always very prompt, and the views are breathtaking.

This property needs a great overhaul. We were given an upgraded room as part of the VIP perk. This is where the nightmare started. The hall bathroom light and fan did not work. Then the living room hall developed a leak. The maintenance team had to come and fix the leak (apparently this is a known issue) and then mop up each time takin 30 mins or so. Then the phones in the suite stop working. Guess what, now there is no way to get maintenance, get a golf cart to go anywhere in the property. Between getting the leak fixed and failed attempts at getting the phone working, we loose half a day being stuck while the issues get fixed, and they can’t fix either. Then in the evening we are offered to stay or change rooms, to a building far away. If this is the condition of an upgraded suite I shudder to think what the regular rooms will be like. The property is also not kid friendly and the description is not correct. The beach is not open for swimming in the ocean. One has to take a 30-40 min shuttle ride for which reservation is required to get to the sister property that has a beach safe for swimming in the ocean.

We enjoyed this property very much. Loved the Marketplace. We were upgraded to an Executive Suite, but it was dated. One evening we came home & the master bathroom was flooded, water coming from ceiling. Maintenance came within 15 minutes & fixed the problem. The bathroom should have a handheld shower, floors very slippery in shower. The staff were great & helpful. We will come back.

Quiet and clean

An Unforgettable Stay for All the Wrong Reasons Our recent stay at Pueblo Bonito Sunset was an experience we won’t soon forget, but unfortunately, not for any positive reasons. From the moment we checked in, it was clear that this resort had seen better days—perhaps decades ago. The first issue we encountered was the overwhelming presence of pests. The resort had an infestation of roaches, which we discovered almost immediately upon settling in. If that wasn't bad enough, we were constantly swatting at flies inside the hotel and even encountered birds flying freely in the dining areas. These conditions were far from the relaxing and comfortable environment we had hoped for. Adding to the discomfort, the interiors of the hotel were incredibly outdated. The furniture looked worn and shabby, as if it hadn’t been replaced in years. The overall ambiance was more reminiscent of a budget motel than a luxury resort. We were shocked by how little attention had been paid to maintaining even a basic standard of cleanliness and modernity. As for the food options, the selection was incredibly limited unless we were willing to pay extra for anything beyond the most basic offerings. The meals included in the package were bland and uninspired, with no variety. We quickly grew tired of the repetitive and uninspiring menu.lastly all the staff cared about was the Tips! No tips no good service.

Good overall

Food service was not good!

Absolutely gorgeous, we had such a great time!

The experience was excellent, all personnel were very friendly and professional

The staff was very friendly and resort was beautiful definitely going back again!