main restaurants alway closed only one open

The hotel overall is nice. It’s a little outdated. I like the fact that is quiet and you can relax. I think they need more attraction in the lobby bar .

Excellent!! Super recommended

Restaurants was crowded during breakfast, it was necessary waiting for up to an hour there are a few activities for gests

The most unpleasant resort experience me and my family have had we will never return. Only bright side was the fantasia show and the beach. I have never experienced such unpleasant experience one after another the staff was horrible. I would never recommend anyone come here. Every single one of us had food poisoning . The bar tenders are the worst part of the resort refused to wash hands and half cleaned the cups with a quick rinse.

The dress code for your restaurants are dumb ...you on a beach town ..how can you ask for long pants and dress shoes...for sure is not a Grand Lux Hotel...but over is good places to come back again...

Buffet restaurants served the same food daily in both restaurants with very little variation on a daily basis. Being there 7 days we were tired of eating the same thing daily. It’s a family resort yet adults separated with kids as adult pool with swim up bar did not allow kids in the pool. Servers would not take beverage order from kids. Limited kid drink options beside pop and water.

The restaurants are top notch ! The buffets have so many varieties and assortment of foods. You cannot go wrong at any of the buffets. Their drinks, alcoholic, are not stiff so I think I'd like an improvement in that area. The staff is beyond excellent, very courteous and attentive. There is an airport transfer you can purchase at an affordable price. The spa is very nice and clean. I got a massage there, and it was good. There were nightly shows that were very entertaining and enjoyable. Small shops just across the street where you can get some souvenirs or even just a junk food fix. My only complaint would be the check in and check out process. There was one guy when we checked in, three families in front of us for a wait time of 30 minutes. The check out, you must remember to bring all your pool towel cards back but there is no smooth process to check out as you are waiting in the same line that those that are checking in are standing in. Overall, a great all inclusive that has everything you need for a family vacation.