It was a grade 2 listed building which added to the lustre of the building, (due to this there is no lift, so be prepared to use the heavily carpeted stairs). Only breakfast available, this is a first class breakfast.

Returning visitor. Always love staying here however there have been some changes. Breakfast arrangements changed with no menu or table service. Croissants shop bought en masse and from a multi bag, bread basic not great choice. Large bed which was lovely but duvet too small for the bed and no extra one in the room. Thankfully it wasn’t cold. Staff friendly as usual. Pleasant stay just not the same

Shower in bedroom very hard to use

Hotel is looking very tired from outside, and inside as our doors to the balcony open was very hard to open and shut.

Purbeck hotel was a last minute decision and one I was very happy to have made. I stayed in the lodge, great sized rooms. Staff were lovely and helpful, made me feel at home. Location was great for the town and the Swanage railway, the reason why I was in town. I did not have breakfast as was out early so cannot comment on that side. If I was looking for a negative point then my tv didn’t work (I wasn’t in the room much anyway) and the shower/bath could be better (showerhead needs improvement for sure) and I’m not sure who uses baths these days - a walk in shower on the the next renovation please. Car parking great too, although I missed the entrance first time round..

A great place to stay in swanage. The staff were lovely, and the location was perfect. Would highly recommend if looking for a place to stay in the area.

Had a fab stay loved the old building with such a long interesting history the new owners have introduce a atmosphere to the property which I loved

Just one night away to do a bit of walking on coast path. Ideal situation and very helpful and accommodating staff, nothing seemed to be any bother. We stayed in the lodge which are good sized rooms.

Nice place, exactly what you'd expect from an older building in a high street. The room was ready, check-in was so easy it was done and I knew where the room was and where to find breakfast in less than two minutes. I even knew when the bar closed. Why can't all hotels be like this? The room was warm and comfortable with plenty of tea and coffee stuff. Easy car parking, and do hang around to watch the squirrels in the trees in the gardens. Breakfast was excellent. A good stay - I'd stay there again. Recommended

Superb service. Lovely quiet room. Excellent breakfast and even left me a nice packed lunch for my journey home.

Lovely stay and all staff were so helpful

Only stayed overnight but would go back.

Really clean spacious room in great surroundings .

Comfortable, spacious and above all, clean hotel room with lots of furniture for storage. We enjoyed our stay with you immensely and found the staff approachable and friendly when we stayed this week for an out of season active long weekend.

The hotel is beautifully situated with well kept grounds in the centre of the town. We had a warm welcome. I can thoroughly recommend this hotel.

The hotel is a great character building in a great position in Swanage my wife and I had a lovely stay for three nights over the New Year with a very comfortable and warm room. the breakfast was a very filling and well cooked. All the staff are extremely friendly and helpful and made our stay a delightful experience. We have stayed at this hotel a few times in the past few years and it always meets our requirements and expectations.

Even though it was situated in the middle of Swanage, and therefore handy to walk to restaurants and explore the the town, it was quiet. Stayed in the annex where the room was large and very comfortable

Decent hotel. Accommodating staff. Good breakfast

Great location, excellent breakfast. Staff very friendly. Areas of consideration. Would be good if the hotel provided food in the evening. We could have done with a couple of glasses in our room, and a box of tissues. However the overall experience exceeded expectations! would definitely return

Property on the whole was good. There were so many choices for breakfast- it all looked delicious We both had the full English breakfast - it looked realy delicious - unfortunately when we received it , it was stone cold. Very disappointing.

Great location but took some finding due to the main entrance to the car park having been dug up. Building needs some TLC and bathroom needs upgrading. Breakfast was a lukewarm selection, and the juices tasted of fizzy water having been added, not very appealing. The tub of Special K was just a tub of dust and crushed cereal. Needs more attention and it could be a lovely venue.

Near to the pier and beach. Staff at hotel very .

I want this to be balanced and not moany, so let’s start with the positives: - hotel in a great central location and very convenient for both the town and the station - staff were pleasant and helpful, apart from the below - rooms are borderline dated, but ok. Shower great! - breakfast was good Now not so good On arrival I was told that breakfast was not included and would be £15 per adult and £10 per child which surprised me a bit as I could remember a picture of breakfast on the bookings and this influenced my decision as the room wasn’t cheap When I checked this, the booking clearly said breakfast was included so I went back to reception in the morning - to be told that breakfast was never included, but the receptionist conceded that we could go for breakfast and they’d look into it - despite me showing the email confirmation. In the restaurant I had the same challenge from a member of staff quite loudly in front of everyone else. Then again by the owner, again in front of everyone and said I understand you have a problem, to which I said not really, only to be told that everyone pays for breakfast and the manager would want to see me before we left … somewhat humiliating. The receptionist checked in with the manager and before breakfast came over and quietly apologised …. As breakfast was indeed included. The staff were the same very nice people after. No apology so far from the owner Soured the experience somewhat, not enough space as I’d like to offer advice

Lovely friendly staff, good, clean room. Very unique Hotel.

Superb

Ideally situated for walking, shopping and sightseeing, yet quiet , with good parking facilities

I love the history associated with the building. Its a relaxing place to stay

So great to stay in an historic building which is very well run as a hotel. From the welcome upon arrival to check out it was seamless. Decor is in gòod condition, our room was spacious, very well appointed and comfortable. The grounds are stunning and lovely for a pre dinner drink or coffee. Breakfasts are a highlight, if you are lucky enough to stay midweek and have the full continental experience it is very imagnative and quality produce. The other days is a hot choice and again plentiful and delightfully hot for a buffet. Ben the chef has breakfasts off to an art including his delicious home made sausage rolls. A gem of a hotel , one that is on the definate to return to list. Thank you for a lovely stay

Our stay was pleasant and enjoyable. Never been to swanage before and was attending a family wedding. The venue was perfect location and the staff friendly and welcoming.

This is a very interesting building and grounds but there are so many maintenance issues I felt I would prefer to stay somewhere else for what I paid. Staff are very willing but the owners need to deal with windows which take two members of staff to close, and leaks in the bathroom.

Traditional old hotel located right in the heart of beautiful Swanage, so an easy walk to beaches, restaurants, pubs, take-aways and shops, and watersport facilities. The grounds are large and generally well-maintained and there is a large car park. The room we had was in the Louise Lodge annexe and was spotlessly clean, although a little dark due to the small window and the large yew tree outside. Nonetheless we had a bit of a sea view and were quite comfortable in the large bed. The grounds are green and pleasant, with both shady and sunny spots. Perhaps a few more chairs on the lawn wouldn't go amiss as there were only picnic benches. The all-you-can-eat breakfast was more than ample, with loads of choice. One staff member was a bit grumpy (busy and stressed perhaps) when we arrived at breakfast, but she was efficient and helpful once we'd settled. The building itself has an interesting history, and much of the original features are in place. We stayed in sunny May, and didn't use the lounge, but it seemed to be a bit lacking in easy chairs, just a couple of sofas and a number of upright, upholstered chairs. Perhaps this wouldn't be so comfortable for a winter stay. I would recommend this hotel for the location, history and experience, and would be more than willing to return.

The visit was very good and the hotel grounds are very pleasing. The desk staff were very helpful. The room we stayed in was comfortable with plenty of storage. Our room had a lovely view. The breakfast was good but I think the female breakfast supervisor could have been a little warmer in her welcome - a smile would have been nice. Overall, we enjoyed our stay.