Beautiful area, staff were super friendly, bed & pillows were excellent.meal was excellent in the restaurant Will definitely stay again when arriving in Christchurch to begin our holiday

Beautiful views, room and property, awesome to have sky sport in the room too. Well priced, will definitely stay again.

Found this property very dated, poorly maintained and the room did not represent what the website depicted. Would not recommend this property and would think twice about staying in other Pepper Resorts.

Check in experience was wonderful, our associate was able to answer local questions and provide an excellent offering of what would be present for our stay. The room was immaculate and tidy with all essentials required for our stay including laundry soap and enough kitchen utensils to cook a full meal. We decided to use the main restaurant for dinner and had an excellent experience with the staff and tasty local dishes prepared with excellent presentation and generous portions.

Luxury accommodation. Lakeside unit is nicely appointed with a lovely view. Great blackout curtains.

Beautiful setting. Restaurant was very good. The bed was huge and very comfortable.

Property is fantastic, room maybe due for updating, lack of real kitchen is a problem, at times unable to park in front of unit due to owner blocking driveway, but very nice property

Great place, highly recommend.

Excellent service at the reception desk and we enjoyed a fabulous meal at the restaurant with exceptional service.

Far too many access stairs.

Clean Room, good Equipment - except spoons for coffee/tea were missing. Didn’t receive them eben After Asking. Unfortunately Most of the reception staff dont know simple things or don’t understand what we asked… There Are no Shuttles to and from the Airport - very annoying. We asked and the answer was „call a uber“ - we can do that because we know uber, but what about older guests?

The room was very big and clean, well - equipped with facilities, like the scenery here very munch and it's worth the money.

Excellent location,peaceful quiet,Excellent staff, very friendly and helpful. Lovely surroundings to look at. Couldn't falt any thing

Quite new, comfortable and well maintained. Would stay here again!

Spectacular views.

Great place

As we did not have a car, enquired about being picked up to go to the restaurant. Was told they did not do that, to order In service in Room

Room was very tired, i counted 9 blown bulbs, lots of scuff marks, cracked and dirty tiles, obviously no care taken with maintenance. Definitely no longer a 4 star hotel. Ordered breakfast via room service and it never arrived. I will not stay here again. Not worth $300 per night

Beautiful facility with friendly staff. Our room was beautiful.

Quiet and tranquil cobwebs, the roof area could do with a bit of cleaning/maintenance. what you see out the upstairs windows.

While the property was well located (for us) the grounds and layout were exception & inviting and the unit we stayed in, good, clean and presentable, What seriously let this place down was the restaurant and dining service. The Food was just food, very average, no wow factor and no Love shown on the plate with the presentation. The chef /cooks obviously were having a bad day or didn't care. I suspect the later. The wait staff were un-inspiring, lacked training (or just didn't care), did not smile and chat with us about the food and menu, nor did they provide a wait service to our table that was anything other than mediocre. The wine was plonked on out table in a bucket which we opened and we poured ourselves. Plates, glasses were not cleared away in a timely manner and mostly we were ignored or forgotten while other customers came after and were served before us. We waited for more than 45 minutes for the starter to be served, complaining twice about the delay before service. On discussion with the manager, he agreed to not charge for the starters and discounted the mains, and while this helped appease the situation we left feeling very angry about our treatment as customers and members of the Acor group. We selected Peppers Clearwater as it alluded to be a better class of hotel, accommodation and service. Such a disappointment, - and for us - never to return or use a Peppers brand restaurant again.

Great big rooms, lovely lake and golf course views, super friendly and helpful staff, fast room service meals. In our particular room the kitchen cupboards were a bit wonky and some fresh painting needed, but minor compared to the general feeling of luxury and peacefulness.

Great location to stay an amazing presented room

Beautiful place to stay. Great location. Food was very enjoyable. Would come again.

There was no bottle of water in the room so went to get it to front desk walking 10 minutes,at 10pm at front desk. A guy said the don’t have it and bar is closed. I know they have it somewhere since it is golf resort so asked to get it. The guy just said bar is closed and didn’t bother to get bottles. I ended up broiled tap water in the room for drinking water. Terrible service, never stay.

I didnt want to leave this long winded comment as i was very excited to stay here but was Very disappointed with the quality and condition that this property was in, massive rips in lounge curtains of sliding doors leading to bottom of ouside deck, the deck rail was broken when i lent on it to look out at the lake it scared me i thought i was going to fall, the place was very out dated most definitely not what was advertised in photos when i made the booking, i was very disappointed with the gentlemans reaction when checking out saying that there in the middle of renovations lol there is still no excuse for ripped curtains and the safty rail that could have been easily fixed, i stated i was unhappy with the state of the room especially seeing my room was one of the most expensive suites there the lake veiw suit, no discounted refund just excuses not even an apoligee. i would have thought the price would have matched the quality. i think its only save in grace for me was the lake and we spotted a few eels around our deck in the morning. unfortunately for peppers clear water resorts i think there are alot better quality hotels to stay in chch and most definitely DOES NOT deserve its 5 star ratting.

Quite misleading, property listed as resort, and it is nothing like resort , golf club next to them is not a part of their facility , there is no health club and no swimming pool or any other amenity Just an appartment with a nice view

While the apartment we stayed in was very clean, it is starting to show signs of dated-ness and is in need of a re-vamp in the near future. We stayed here as we had a function on site. I personally didn't particularly like waking up to myriad golfers already on course but that is the nature of the resort itself, and I get that! However it felt like we were in a fish-bowl. My husband on the other hand thought it was great sitting on the balcony overlooking the lake, watching the golfers play. I felt

The property sit in a beautiful setting.

Luxury two storey unit with views over the golf course - just beautiful

Loved the outlook, looking over the lake, the birdlife, and watching the golfers.

The property has been a standout in years gone by, sadly it lacks maintenance in the rooms.