You get what you pay for it was an ok place to sleep but when we arrived the staff was rude there was marks on the bathroom wall from where the cleaners haven’t cleaned it look like blood and the towels that were provided for us also had marks on and were dirty I also had €50 stolen as it was in my bag zipped closed and the next day my bag was unzipped and the money was gone when I went to reception they said there was nothing they could do I would not recommend or stay here again

Daily cleaning inside the room and in the communal areas and pool area of the hotel. Booked for a couple double room and had 2 single camper style beds on wheels but the balcony more than made up for this. Staff were friendly and attentive. Noise from other rooms could be heard music and laughter but this was not an issue to us but wouldn’t recommend for families with children

Great Hotel. Clean. Single Rooms are small but have good shower. Room Only. But was happy with the cost and will be back there in the future.

Our stay was great. The staff were Devine. They did everything possible to make us feel at home. Specially Carmen she accommodated all of our needs. Gracias

The price is not valuable. The room had not a fridge and to use a conditioner air you have to pay in separate. There was ants in my bathroom and still talking about the bathroom when you have a shower the water runs everywhere because there is no box only a courtain. Also the breakfast is not good.

The price is not valuable. The room had not a fridge and to use a conditioner air you have to pay in separate. There was ants in my bathroom and still talking about the bathroom when you have a shower the water runs everywhere because there is no box only a courtain. Also the breakfast is not good.

Good hotel next to the beach

lots of drunk who behave very loud at 3-5 in mornings

The staff were very helpful. The pool wasn't over crowded. It was a a very good place to stay.

The staff were very helpful. The pool wasnt over crowded. It was a a very good place to stay.

Helpful staff. Clean and looked after. Nice pool area.

Nice place . Close to the beach and shops . Amazing breakfast

Hotel good, nice room, pool and outside seating. Bed was very flimsy, looked like a camp bed. Balcony door was left unlocked by cleaner which worried me as the next room over could've easily accessed our room. Luckily nothing taken. Was allowed to check in early which was great. Would recommend if you want a cheap stay as a short walk away from the beach.

The staff were great & reception area was immaculate! Pool area didn’t get sun all day so had to chase it around!!

When I booked this hotel for a short trip to the Octoberfest in Arenal I didn’t expect it to be this good. I was pleasantly suprised. The breakfast wasn’t a disappointment either. More like what you would get in the U.K. rather than the Mediterranean. Conveniently located just a short walk from the beach/ harbour. Definitely recommend to anyone not looking for fancy frills etc. This hotel is what it advertises. Great value for money in October.

Lots of extra charges for aircon and wifi. Small rooms and balcony. Value for money but very basic.

Wasn’t too bad for a 2 night stay. However had to pay for air conditioning, WiFi doesn’t work on the 5th floor, food wasn’t very nice and the fan didn’t work either. We only used the hotel to sleep in and was out all day 7am till 10-11ish pm so didn’t really bother us. Overall it was ok but wouldn’t stay again for the price.

Room extremely small, dirty, had ants.

Nice upgraded rooms now with air con, new bathrooms, decor, balconies beds and mattresses only disappointment are the mattresses are to soft as made of cheap foam and pillows are lumpy as filling is stuffed with recycled clothing cut into small pieces

Nice place,everything nearby, friendly staff

Nice place,everything nearby, friendly staff

This hotel is fine of youre looking for something inexpensive. It was a step up from a hostel. The walls were thin and so was the door. You can hear everything happening around you. The bed is on a flimsy metal frame similar to a cot.

This hotel is fine of you're looking for something inexpensive. It was a step up from a hostel. The walls were thin and so was the door. You can hear everything happening around you. The bed is on a flimsy metal frame similar to a cot.

Good value for money, though some other guests were noisy. Connections to Palma were good.

This hotel was ok if you are looking for a no frills clean place to stay.

Hotel is situated at the top of a very steep hill at the top of the resort We are pretty fit but it was a task getting home after a day in town.The hotel is a bit dated and rooms are very small and the toilet shower area is small dont bring a cat you cant swing it.The rooms are cleaned daily and towels changed daily the bedding was changed 4 times in two weeks thats ok The staff are great nice people, breakfast is well just ok. Be aware the walls are thin and you must be prepared for lots of noise of ALL kinds.

Cheap no frills hotel. You get what you pay for. Perfect for what we needed, not far from everything and close to bus links to explore for cheap. Would go again and make sure you pay extra for the Aircon which made it even better.

We stayed a few nights here and on arrival were met by a very rude member of staff who had no wishes to make our stay pleasant. He seemed to be only interested in the tv! It seemed that this was a common trend amongst all staff who worked here. It's ok for sleeping, it's clean and kept clean. One bed collapsed (wobboly and very old) For a little more money stay somewhere else in Palma as it's a beautiful place to stay. Str

We had a very brief stay. The hotel is located right by the party area of town so if youre looking for a party, cheap drinks and a beach this might be the place for you. The down side is that it is very noisy and the address a LOT of tourists.

El Arenal is dirty cheap silly commertial non-Spanish area l, which you will love it if you don't know what to do in life, and if having beer and saussage, listening to awful pop-folk music is your idea of fun (and yes, every second place is mini market, yes you can buy water mattres and flip flops). In addition, if you don't mind dodgy faces in evening, cement-like ugly beach (advertised as famous) and 40min+20min wait bus connection to beautiful Palma, then El Arenal is fine. As much I now despise El Arenal, hotel was fine, and staff was nice, and this saved me! Do yourself favour, be openminded and cosmopolitan, and run away from El Arenal to -everywhere else on Mallorca. Palma centre, Soller, Valdemossa, Deia, Alcudia (not silly souless Port Alcudia), Colonia Sant Jordi, to experience the beauty. No plasma TV, but you have this at home anyway! Holla to Karmen and staff ar hotel, bye bye to El Arenal!:-)

Room ok, food ok, most staff lovely just felt it was a little too far from beach especially walking bk uphill also no entertainment there or close by. Feel I would have enjoyed it more if there was more English there, only English person there was a maid who was very helpful.

Very rude people