Dont ever book with expedia. They booked air vanuatu flights that weren't even running, booked accommodation in nadi that i never seen. Very disappointing service trying to reorganise flights and accommodation. Thanks to expedia it was the worst holiday of my life which was supposed to be a happy engagement. Very very stressful, with no option of any refund or compensation for putting us through hell

Very poor service

Friendly staff. Resort needs some repairs. Internet dodgy

Beautiful place but if you looked around there was rubbish in places that you thought wow looks like it has been there for a while and visible. Poorly maintained tv that was almost impossible to work with no instructions. Payed a lot more to upgrade to an apartment with a spa bath that didn’t work and when you let the water out you could hear it coming out straight into the bushes outside. Real shame as it would end up in there crystal clear water right there. Some of the staff were absolutely useless

The buggy service around the Island is pretty ordinary . Granted that they have to pick up and drop off guests all the time but there should be some priority given to some cases . eg: Like waiting to go to the airport with baggage. We waited for 45mins before we decided to walk up to the reception . we booked it for 12pm ( Dep at 1520hrs ) and at 1245 we decided to walk . This is not the fault of the operators ( drivers ) but management must give priority to departing Guests. More Island activities are needed to enhance the Experience. Maybe Jetskis .. More water activities , Also the Guest Experience staff ( who were great) should all be on the same page when selling activities ... sometimes we got 3 different versions of the same activities with no definitive proposals or offer . We give them credit as they tried their best to offer the deals . Overall we were very happy with the staff ( brilliant ) . Its a beautiful Island resort with So Much potential to grow your business. Suggest some input from the locals and survey guests on the spot instead of Online reviews ( most will not do it ) . Thank you for a great time.

The access to the island made it the perfect option for Vanuatu.

We enjoyed our holiday to Iririki Island Resort although the facilities were not as promised. Service is very slow. No golf buggy’s are working so you have to walk to your room with luggage in tow, and it can be a solid 10min walk if you’re on the other side of the island. Not enough lounge chairs near the pool either for the amount of people on site. It is a very run down resort and I definitely wouldn’t say it’s a 4 star property. Shower was leaking which drenched the whole bathroom each time you turned it on. Balcony door was also broken so you couldn’t lock it properly. Not a great variety to eat at the restaurants either especially for lunch options.

Everything is good except for the hot water in the shower room, wish this would be helpful.

The water is beautiful

Iririki Island Resort was such a beautiful experience, everyone was so kind and welcoming. The resort itself is gorgeous and easy to take the ferry whenever you need to go. The deluxe ocean view room with a jacuzzi had the most incredible view. The staff were so lovely and the kitty was so sweet too. I did a couple tours arranged by Lavinia that I will remember forever. I will definitely be coming back soon and will stay longer next time. Can't wait to book my next stay at Iririki Island Resort & Spa!

Easy access to Port Vila. Except for the breakfast, food at the restaurants and bar is somehow unpredictable in quality, some is ok (e.g. chick wings), others not good at all (steak).

It’s great it under new management and in short stay you can see there future plans for the resort are going to be great The casino on the island is not owned by the resort and would not go to it

Amazing place to stay, great room, great service. The pools were amazing and there was plenty of activities. The people were so nice and accomodating and helpful which made the stay all the better. Free breakfast everyday and it's a quality spread of food. The ferry is always available and only takes 5 minutes. The main city is fine, but the seperation from there is really good.

Could have been much better with a bit more maindenance.

Customer service was great. The island was beautiful and the room we stayed in was fantastic. Couldn’t fault our room.

Its was loverly but a little old and tired but there are in the process of fixing it up

Our shower head was far too high so I felt like I was drowning each time I showered, toilet seat was broken and leaked. In general though the staff were wonderful, we had a great time. Meals slightly over priced, Boat service to and from the Island was fantastic.

The Island and resort overall was very pleasant, clean and comfortable. The staff were very friendly. The resort was a little run down and did not have the water sports as advertised only a few kayaks. The food was average. However the pools were great particularly the lagoon pools on the far side of the island.

The staff were very friendly and helpful There is one suggestion which i would like to see and that is handrails in the large pool area. I have knee problems and was unable to get in or out of those pools without assistance.

before going we read a lot of rather negative reviews about facilities and standards. We have not ecperi4nced any of that - Our room was excellent, clean and facilities were all fine. The snorkelling area was not really anything to consider - no fish and nothing to look at. The service was great everyone super helpful, genuine smiles and helpful with nothing too much with the sole exception of a single western guy at the reception with a continous sour face who would not great anyone and appeared arrogant and seems to be in charge of the reception staff - sad amongst such genuine friendly and happy people. The excursions were fine except that the hotel person supposed to lead ours and provide sandwiches / drinks was over 40 minutes late to appear at the reception with the food and all waiting and we missed the bus on the shoreside....Overall there is nothing negative at all to say about the Resort, facilities and the friendly people there - Moanna in guest relations would have to be one of the prime assets this resort has - ever smiling with a lovely happy face and and able to arrange and fix just about anything. Go Moanna and thank you...

Fantastic 7 day holiday as a couple. We were aware there had been issues due to the recent cyclones so we were able to look past the damage and clean ups. The island is a simple 5 min boat ride into Port Vila so you have the utmost convenience without all the hustle and bustle. If you want a nice, relaxing place to stay with numerous pools to chill out in, but still want to be close to the town with all its foodaries and tours, Iririki is great.

Five-star prices for a 1-star resort. This would have to be the worst so called 5-star resort that I have ever stayed at. Facilities, internet, no hot water, TV, dining facilities, even drinks were the worst I ever experienced. The breakfast buffet every morning was shocking. the food in the restaurant, was so overpriced for what you got. most staff had no care factor at all. if you asked for anything you were lucky if anyone did anything. the whole place is very run down. not to mention communication was shocking. on arrival we were dropped off at the boat ramp and forgotten. ( just what we needed after the flights from hell) delayed and cancelled more than 24 hours late.) we had to walk a kilometer with all our luggage to another ramp in the dark with no foot path. the welcoming was not very welcoming, and they kept blaming each other for the stuff up passing the buck. our flight had been delayed and all the other resorts were advised about this and displayed at reception. When checking out not a single word mentioned about the flight delay looked like they wanted us out as soon as possible. The boat ramp to and from the island resort is so dodgy and unsafe. 1 poor guest dislocated their shoulder by falling into a gap on the side that was not lit. Lucky it was not a child or an elderly person. Do yourself a Favour and never go to this very sub standard Resort.

Good stuff: our room was nice and had a great view. The sunset pool was pretty nice. Great location a short ferry-ride from Port Villa town centre. Bad stuff: Staff were indifferent at best, very poor service and staff didn’t really seem interested in helping. The “adults only” infinity pool was filthy and also always full of kids. Rooms were in poor repair in some areas - like multiple tiles lifting in shower and bath, hot water non-existent. The sunset pool is a long hike (about 800m) from the main side of the island - would be better if there was some kind of regular buggy service to ferry guests between the two. Food was average. Overall the experience was disappointing and didn’t leave me wanting to come back. We had Occassion to stay briefly at two other hotels during our stay and both of them were much better especially in terms of staff & service.

This was a great resort a few years ago they cannot say this is a 5 star resort anymore very poor condition pool was not very clean service poor waiting for food can take over an hour very slow getting drinks also breakfast was terrible had to wait for plates cutlery and glasses even coffee some mornings staff very friendly need more staff and trying to get pool towels took ages walking around at night was dangerous as there was limited lighting also no buggy’s to help people get around

My stay was amazing. I stayed innone of by the ocean huts. The ocean waves feel was so theraupitic. The gym needs complete overhaul. The equipments are too old. The air conditioning is not working. The gym is a complete mismatch of the other great facilities

definitely recovering fr

We liked the friendly staff. The ferry provided great access to Port Vila. The room was clean and well serviced.

We had a great stay at iririki. Our room was nice and a decent size. All the staff were very friendly. We never had to wait long for the ferry. The food from the pool bar was always nice. Overall we had an excellent experience.

Very friendly staff and beautiful location

Had a lovely peaceful 6 days at the island with wonderful staff. Would visit again.

Unfortunately Iririki advertised their Sunset pool and bar would be open. It was nowhere near open. The area also needs lots of cleaning. Only the main pool and restaurant open. Meals were good. Breakfast not so great. Disorganised and lots of mistakes made with orders. Huts were as I remembered them but tissue box and bathroom caddy that holds the shampoo etc smelt of mouldy and it looked mouldy. (Same for other guests) Bedding was very clean though. Trouble with hot water/wifi and TV. (Also same for other guests) Also as mentioned by a lot of people in reviews noise from the nightclubs. Take ear plugs. Vanuatu people however are lovely. Lots of people coming in as we left. I hope the owners put on more staff to get the place clean and tidy. Return visitors like us and many we spoke to may not come back unless these issues are rectified.

Huge gaps in doors allowed spiders and mosquitoes to come in during the night and feast on us. Most of the property is unsafe and off limits to guests due to at least a decade of deferred maintenance. Large pool is closed. Kids club closed. Rooms are falling apart due to active termites and water damage. Safe doesn't work. Ceiling fans don't work. Toilet quit working in middle of night, making for a pretty rough morning. Lots of apologies, no discounts. Won't be back, ever.