Personal unfreundlich

Hotel is very clean, staff very helpful. Generous food variety and it will suit every taste. Could do better on the alcohol side. Recommended for sure.

Property needs updating, everything is old . Internet was not good. AC works only when you are in the room and at 35C and high humidity room get hot like sauna.

The staff and the food was great as for the accommodation would have preferred to have stayed in the hotel as we didn’t realise how many stairs there were to get to the pool area as I suffer with my back.

Good hotel for young people. Good food and good location.

Fantastic views. Great layout. Plenty of facilities Room very comfortable, appreciated the tea and coffee making facilities Clean towels every day. Downside the shower floor was in bad condition but the waterfall shower was great

I visit Turkey every year and stay in 4 or 5 star hotels. This hotel was one of the worst 5 star hotels I’ve seen. It should be 3 start with 3 out of 5 rating. The rooms were not properly cleaned. There was mold in the shower. The food is not good! There isn’t a real entertainment at night which most all inclusive have. The quality of drinks are very poor. The a la cart restaurants are not good. People come to hotel around 3-5am yelling and talking loudly bothering guests and there isn’t anyone to tell them to be quiet. You can hear loud music at night and day time. Dinner is served at 7:30 and from 2pm the only food you can find is some pastry! This hotel is not cheap for what they offer. Not sure who gives these hotels stars but they should definitely reconsider this being a 5 start hotel!!!

Absolutely loved our stay. The hotel staff was super accomodating and switched our two rooms to a gorgeous family room as we were travelling with kids. The beach is wonderful as is the pool. The staff is all fantastic and the hotel is located very close to all the happening spots in bodrum. Over all a wonderful experience.

Worse hotel I stayed, I do not know how this hotel is rated as five stars, even not qualified for four stars, room is too small, the bed is smaller than twin, no lotion, put all hair conditioners at the room, called the room service, then put all shower gels, room is stinky, bathroom is cracked, for foods, very limited choices, all the same for a week, if you go there a bit later, you will miss fish, people are fighting for fish, only good food there, no shrimps or other seafood, out of this resort is dirty, even inside it is not kept clean, a tiny theater, where you have daily show, worse than a street performance, for the beach, hard to see such bad water and sands, the service is very bad, few people speak English, cocktails are just like water, this resort is not near five stars, at the maximum, three stars, stay away from this hotel, unless you want to mess up your expensive vacation

This is my second time going to this hotel

good!

This was our third stay last time was 7 years ago .. you would have thought being a return customer the hotel would look after us!! But NO the room they put us in the flooring was coming up the shower didn’t work and door frame came away whilst opening…we change rooms after complaining.. the hot food was cold most off the time very limited choice ok if your wanting to diet !! And when it get busy they only have one bar tender so people get very frustrated.. they have spent some money doing up foyer and lounge but rest off hotel needs money spent on it …also the sun beds by relaxation pool are so uncomfortable they do your back in….the plus is that the hotel has amazing views from roof top restaurant…..

This property needs complete renovation! A lot of cleaning is required for this property. I checked in once weren’t to the room I went back to the front desk asked for refund. Staff were very nice provided other rooms but they were all old and not clean. They provided me full refund and than I went to another hotel.

This property needs complete renovation! A lot of cleaning is required for this property. I checked in once weren’t to the room I went back to the front desk asked for refund. Staff were very nice provided other rooms but they were all old and not clean. They provided me full refund and than I went to another hotel.

الايجابيات : غرفه كبيره و اطلاله الشرفة جميلة و التكييف جيد و الافطار لذيذ و متنوع و ايضا الغداء و العشاء لذيذ كل يوم اصناف جديدة وكل شي بالمجان والخدمة جيدة و يوجد خدمه فحص(pcr) و بجانب الفندق يوجد مكتبين لحجز الرحلات السياحية السلبيات : لا يوجد سخان ماء للشاي في الغرفه و الفوط غير نظيفه سواء للمسبح او للحمام السرير نوعا ما غير مريح و عازل الغرفة للاصوات ضعيف و انا لا بأس لدي ولكن اصوات المسيقى من المطاعم و البارات يجانب الفندق جدا مزعجه

الايجابيات : غرفه كبيره و اطلاله الشرفة جميلة و التكييف جيد و الافطار لذيذ و متنوع و ايضا الغداء و العشاء لذيذ كل يوم اصناف جديدة وكل شي بالمجان والخدمة جيدة و يوجد خدمه فحص(pcr) و بجانب الفندق يوجد مكتبين لحجز الرحلات السياحية السلبيات : لا يوجد سخان ماء للشاي في الغرفه و الفوط غير نظيفه سواء للمسبح او للحمام السرير نوعا ما غير مريح و عازل الغرفة للاصوات ضعيف و انا لا بأس لدي ولكن اصوات المسيقى من المطاعم و البارات يجانب الفندق جدا مزعجه

cool

Great location

According to a 5 stars hotel, the wifi never worked in anywhere. The rooms smell like sewage. The guests were so annoying we had to call the reception everynight and they did not take any action i even asked them to call the police. If you are intending for a relaxing trip, this hotel is the worst for such trip.

According to a 5 stars hotel, the wifi never worked in anywhere. The rooms smell like sewage. The guests were so annoying we had to call the reception everynight and they did not take any action i even asked them to call the police. If you are intending for a relaxing trip, this hotel is the worst for such trip.

The hotel is a complete disaster. Terrible service, rundown room and expensive room rates for such a hotel. Food is not good and not so many choices.

The hotel is a complete disaster. Terrible service, rundown room and expensive room rates for such a hotel. Food is not good and not so many choices.

Dear Expedia Customer care team, I don't know where to start with our horrible experience during our 7 day stay at Royal Asarlik Beach Hotel & Spa - All Inclusive in Bodrum Turkey from August 24th to September 1st. (Respective Itineraries: # 7456173968213 & 7456177873203). This vacation supposed to be a reunion of my family members where 10 people wanted to enjoy the re-union in a relaxing atmosphere without any hassles or stress. Unfortunately we ended up going through a nightmare with this hotel which resulted us to cancel the hotel for the second week and made a new hotel reservation in the same area, where at least we can enjoy the rest of the vacation at least for the second week, and were willing to pay more than $2,400 plus transport cost and other terrible experiences, so we can get rid of this horrible hotel. I have listed in the attached PDF 19 different major incidents and issues mostly with the hotel, but also included my experience with your poor customer support. After I created the list, I could not believe that we went through lot of horrible issues and asked my self, how Expedia can rate and list this hotel in their catalog and give them a 5 Stars rating? As a long term Expedia customer I rely on your quality management team and their audits and I was wondering if you have ever conducted an audit with this vendor? Since our first week of our vacation was a total waste of money with no joy, I demand a response from your management team by September 15th 20

Dear Expedia Customer care team, I dont know where to start with our horrible experience during our 7 day stay at Royal Asarlik Beach Hotel & Spa - All Inclusive in Bodrum Turkey from August 24th to September 1st. (Respective Itineraries: # 7456173968213 & 7456177873203). This vacation supposed to be a reunion of my family members where 10 people wanted to enjoy the re-union in a relaxing atmosphere without any hassles or stress. Unfortunately we ended up going through a nightmare with this hotel which resulted us to cancel the hotel for the second week and made a new hotel reservation in the same area, where at least we can enjoy the rest of the vacation at least for the second week, and were willing to pay more than $2,400 plus transport cost and other terrible experiences, so we can get rid of this horrible hotel. I have listed in the attached PDF 19 different major incidents and issues mostly with the hotel, but also included my experience with your poor customer support. After I created the list, I could not believe that we went through lot of horrible issues and asked my self, how Expedia can rate and list this hotel in their catalog and give them a 5 Stars rating? As a long term Expedia customer I rely on your quality management team and their audits and I was wondering if you have ever conducted an audit with this vendor? Since our first week of our vacation was a total waste of money with no joy, I demand a response from your management team by September 15th 20

I couldn’t stay the hotel and the rooms was very very very dirty and the whole hotel smell like a garbage

I couldn’t stay the hotel and the rooms was very very very dirty and the whole hotel smell like a garbage

The property had a great vibe and great location. The rooms could use a little updating and the beds could be a little more comfortable but this has been stated before in the reviews and I knew this upon booking. There could be a little more variation and improvement in the food offerings also. Over all if you’re expecting 3.5 star hotel you will be pleased... if you’re expecting 5 stars you will be disappointed.

5 night stay. Very friendly and kind staff. Very delicious meals at all restaurants on the resort. Roof top restaurant view over the gulf is amazing. You can spend hours there enjoying the dinner and just watching the sea. I paid extra for sea view room and I was very disappointed on it. Floors dirty and same dead bugs on there since day one to last. The dead bugs really doesn't bother me, but it just means cleaning was not done properly during my stay. The room wall was badly broken, probably due the water damage, which is not fixed after. The shower cubicle was really dirty and wasn't cleaned for months. The fitness room exercise machines was broken, but there was enough free weights to do full body workout. Pool and beach area is very nice and sun beds was always available even at rush hours. Also bar service works very well on the pool and the beach. Around the hotel is not much to do in walk distance, except if you don't look night clubbing every night. Wasn't 5 star experience for me due the issues mentioned above, but the location on the sea side, good service and views from the roof top would make me come again. Good choice for families, couples and single travellers who wants to spend days on the pool or beach and just relax.

The hotel rooms are in need of an update and thorough clean. The food repetitive and bland. Service ok but housekeeping needs improvement. Mehmet at the bar a gem, really engages with customers. Bodrum centre 3.25TL with dolmush and 25TL with taxi so a little isolated from the main town.

The hotel rooms are in need of an update and thorough clean. The food repetitive and bland. Service ok but housekeeping needs improvement. Mehmet at the bar a gem, really engages with customers. Bodrum centre 3.25TL with dolmush and 25TL with taxi so a little isolated from the main town.

It was disappointing, dirty and by no way a 5*. Staff were rude and unhelpful. We wish we never booked it.Guests where always complaining.Turkish guest had a priority and always served first.