Incredible resort!!! I’ve now stayed here twice - once solo and once with my family. Both experiences were extraordinary! Fantastic service, beautiful property, amazing game drives (ask for Patrick!)

Great location, clean rooms but photos looked a bit more spectacular and this is most definitely not a 5 star hotel. The food was disappointing. Coffee was sour, which led me to notice the pot was frequently dirty with old coffee stains at the rim. Bread station was not fresh, pretty stale. I wish the hotel would enforce etiquette - Chinese guests were inconsiderate and frequently hogged all the food stations. Water in this hotel is NOT potable. They give you 2 tiny bottles per day and force you to buy exceptionally overpriced water at each meal. Take large bottled water with you to the camp, though it is apparently not permissible to bring outside water to the restaurant. Staff is overall very polite and helpful. Beware of Masai people who haggle you for overpriced items, even at the hotel. If you visit their village which is nearby, they charge you $25 USD per person. Politely we declined to buy their trinkets and said we didn’t have cash. After giving us a 1 hour showing of their village and how they are against any modern technology, they told us they take Visa or MasterCard at their village market. Bahaha. If you take a Balloon Safari which you can book at the hotel - negotiate the price. They seem to charge Americans more for everything which is pretty irritating. We found out that people in our Balloon Safari paid less than we did. Not cool.

The tent itself was very dirty and service was slow

massai presentations very good,service at restaurant very good

This place is a dream. Best place to stay in Masai Mara hands down. And possibly one of my fav places I've ever stayed in the world. Service is top notch. Staff makes you feel like you're family which makes it that much more special. Wish I could stay at least a week to soak in all the healing, peaceful, calming vibes.

Beautiful property and staff! Felt like our home away from home immediately. Would highly recommend.

I had an amazing stay at Sarova Mara Game Camp which is just inside the Sekenani Gate. The service from the moment I entered Reception to the time I left was simply superb. The accommodation was very clean, comfortable and well stocked with toiletries and furnishings and the restaurant provided a wide range of quality food at each meal. Highly recommended and one I definitely plan to revisit

Amazing and beautiful stay at Sarova Pros: Staff is super friendly and well trained. Food is good, lots of variety. Nice pool area. Good wifi. I also need to mention our guides Edward and Tony who were superb! Cons: Not really a con and at no fault of Sarova but fly's and insects so be prepared