All was just fine

Excellent Location, will come back again.

great location, walking distance to the centre beachfront location,

great location, walking distance to the centre beachfront location,

nice location, good and helpful staff

The hotel is located at the center of Cleopatra Beach with easy access to the shore. The hotel has its own shore and guests can get sunbeds and umbrella with a price of 15TL/ea. If you pay for 5 in advance, they give 1 for free. They say the beach closes at 19:00hrs but it never closes; so don't worry! All staff (in the restaurant, on the beach - except for the reception) are extremely helpful and kind. The main problem of the hotel is the Front Office. They don't listen, they don't understand and they write answers with too many grammar mistakes, so inattentively. You cannot even read without any difficulty. Guest Relations employee is a kind lady. She is the one who listens and tries to fix the broken vases. :((( The room is extremely small so that your laptop will be a literally laptop computer in your room during your stay. Towels, sheets and cushions are clean and quality. You will NOT find sleepers, even a kettle in the rooms. The air conditioner works well and enough for such a small space. Internet connection is pretty fast! You will surf at all applications without any problems or disconnections. In conclusion; the hotel owners made a huge investment and the hotel deserves a high rating if they replace Front Office staff. I may come back to stay in this hotel and I'd like to take this opportunity to thank everybody in the hotel, room service and restaurant for their kind service.

Comfortable stay

Clean, nicely maintained property, good breakfast. Rooms need some updating but otherwise a nicely well kept, clean property

Nice hotel right across from the beach. The two pools with loungers and umbrellas were very convenient and enjoyable.Breakfast buffet was an excellent way to begin each day. I would stay here again.

Nice hotel right across from the beach. The two pools with loungers and umbrellas were very convenient and enjoyable. Breakfast buffet was an excellent way to begin each day. I would stay here again.

The second stay I spent in this hotel! I stayed with my family for 5 nights with breakfast and Dinner included. The food was good, the staff are welcoming and I noticed good COVID-19 precautions during lunch and dinner. In the center, area is very nice, and the beach is clean! Not a big deal but water should have been free at dinner as it literally cost nothing but did not bother paying around 5$ for all the water supply dusring my stay! Will stay here again whenever I come to Alanya!

Reception at check in was not friendly The dinner was excellent

Reception at check in was not friendly The dinner was excellent

For a 4 star hotel, it lacks small amenities like slippers, lotion, electric kettle compared to other hotels. This is our 3rd hotel in Alanya since we are touring the place. The staffs are very polite and accomodating. Food are okay and have many choices.

For a 4 star hotel, it lacks small amenities like slippers, lotion, electric kettle compared to other hotels. This is our 3rd hotel in Alanya since we are touring the place.The staffs are very polite and accomodating. Food are okay and have many choices.

Bf and I stayed at the hotel for 8 nights. we had a view of the sea not far from us, room and bathroom were cleaned everyday. Shower is nice and big, the room is spacious. Service was great, we were assisted with our airport shuttle as well as corona testing right on hotel property. Cleopatra beach is right in front of the hotel. Location was ideal for us since we wanted to be on the beach, but we were easily able to walk to the harbor in 15-20 minutes. everything was truly walking distance, including the castle as cable cars which are 5 minutes away.. free breakfast was included, the buffet was always good. Dinner can be included or you pay about 7 euros per person and it’s worth it because the food is actually really good for dinner as well. The pools were clean, there are 2 outdoor pools we used both. Due to corona indoor pool and sauna were closed but their spa services were open.

Bf and I stayed at the hotel for 8 nights. we had a view of the sea not far from us, room and bathroom were cleaned everyday. Shower is nice and big, the room is spacious. Service was great, we were assisted with our airport shuttle as well as corona testing right on hotel property. Cleopatra beach is right in front of the hotel. Location was ideal for us since we wanted to be on the beach, but we were easily able to walk to the harbor in 15-20 minutes. everything was truly walking distance, including the castle as cable cars which are 5 minutes away.. free breakfast was included, the buffet was always good. Dinner can be included or you pay about 7 euros per person and it’s worth it because the food is actually really good for dinner as well. The pools were clean, there are 2 outdoor pools we used both. Due to corona indoor pool and sauna were closed but their spa services were open.

Friendly staff good customer service excellent location

Friendly staff good customer service excellent location

Overall, it's a good hotel, located just across the street from the beach. It was a bit strange that you had to pay for sunbeds and umbrellas daily. The spa (especially the massages) was excellent.

Great food! The hotel is close to all the important points in Alanya (beach, clubbing district, shopping). The rooms were very good and the gym was adequate. It was unfortunate that there was only a certain time frame to have drinks (even water) under the all-inclusive banner (10AM to 11PM) but we were able to work around that easily enough. Would definitely stay again here. Cleopatra beach is one of the best Ive ever been to.

Great food! The hotel is close to all the important points in Alanya (beach, clubbing district, shopping). The rooms were very good and the gym was adequate. It was unfortunate that there was only a certain time frame to have drinks (even water) under the all-inclusive banner (10AM to 11PM) but we were able to work around that easily enough. Would definitely stay again here. Cleopatra beach is one of the best I've ever been to.

Very unhappy about our first night. Our friends were already at the hotel waiting for us and we were asked to move to the new hotel as soon as we arrived. Tired and confused we agreed thinking it was overbooked. We stayed in a room that had by the smell of it, just been painted. We did not sleep and we both had headaches the following day. After we mentioned this to reception we expected at least an apology. Nothing The cleaning standards was terrible. Old hair left on bathroom walls and every day there was sewage smells. We were also surprised that we had to pay for our safe in our bedroom. Surely this should be included in the room

Really enjoyed our stay. Staff were friendly. Hotel was clean and had great facilities. Location is great. The only criticism I would have is that the blankets are smaller than the beds (king size) but if you ask for extra they will provide. Still very impressed overall.

Fridge in the room was a real bonus, but tea making facilities would have improved it even more. Wifi was good if a little slow sometimes. Staff were absolutely as good as it gets. We will return.

Nice hotel an comfortable place it’s near beach and senter of old town you can walking 🚶‍♀️around the city 🌃 it’s easy to every things

I had 06 days holidays at Riviera hotel everything was fine the only thing I have been charged extra £100 for the room .

We have stayed at hotel before and all management and staff treat you with politeness and are professional.

I was very satisfied there. The service, the room, the TV channels, the meals and the location are all very good. Everything went fine. The only unexpected thing was the private beach. The beach is OK, but the thing that was not told is that you have to pay for the sun-bed and pay for the umbrella. Beyond that, things went very fine.

(+) Great location for family vacation; beach, park, nice playgrounds for kids, down town walking distance (-) dinner food is "stuff to fill your stomach"

Negative: I booked and prepaid a non-smoking room with a King Size bed, and when I arrived they gave me a smoking room (very bad smell) with two single beds. I complained about it, but they told me that all was full, and I have to stay in that room for 1 day. The second day, they gave me the properly room. Then they charge me two waters that I never drank. Just a few of TV channels (only german and turkish channels). Dinner is served from 7 to 9 pm. Positive: Very good food (breakfast and dinner). Great location. Great beach. Anyway, I would recommend this hotel.