Comfortable bed

upon checking in, the woman at the desk advised me that housekeeping came in every 2 days. The second day came and no one came to the room to clean and provide new towels, etc. I had to go to the desk and ask. The man at the desk asked me if I had requested that they come in upon checking in. I paid over $800 to stay at this hotel for 4 nights and this should have been done automatically without me having to ask. It is a hotel!

Pleasant place to stay.

Nice hotel, and the location was near the highway making it easy to get to anywhere from it.

Pool is perfect for kids! The staff is SO friendly!

Excellent

The staff were very friendly and helpful in providing recommendations and information. Would stay again

Room was clean, felt relatively newly renovated. Lobby and breakfast areas were clean and did not feel outdated.

This is a wonderful place to stay. Everyone we encountered was kind and willing to help you in any way. Very clean, and the room was excellent. We would stay here again no questions asked.

Amazing

Was good for one night stay

Stayed 4/7-4/8 for the eclipse. Hotel was convenient and clean. Only negative was the breakfast. Kitchen was understaffed and ran out of food. Juice dispenser was out of order. It’s a smaller hotel and planning should’ve been easy. Dining area was half full. I’m assuming guests went elsewhere for breakfast. All the disposable cutlery and plates were also a disappointment. Marriott should implement better environmental policies even at their lower price point properties.

Very clean hotel, very clean and comfortable guest room, very pleasant breakfast, very hospitable service.

Very comfortable beds , room was super clean as well as the property . Staff friendly and very accommodating. Breakfast was great many choices . Conviently located next to shopping dinning and highway . Definitely would stay again

Clean and quiet

Breakfast had a lot of options if you went early. Pool is smaller than it appears in photos.

Hotel was very clean. Despite snow/mud being tracked in, they were always on top of things. Kind man at the counter lent us a snow brush. Nice hotel, nice people. Bed could have been a bit firmer, but that's just a tiny quibble.

Well i booked rm online and thought it was one of the better upscale hotels in Augusta, was i ever wrong. $150 for a room no bigger then a prison cell with a king bed thrown in the middle of what little space was left.Found a smoked butt in nightstand next too bed, and the beds in the place are older then the hotel, there was a mini fridge and microwave stuffed in the corner. Tv had 42 channels 28 news channels, 13 shopping channels, and 1 local just about... The Colonial in Ellsworth has them beat by a long shot. $150 is twice as much as these rms are worth. Very dissatisfied with expedia and the Fairfield Inn. Staff was good, everything else sucked. Like the doggie pool advertised as an indoor pool, might as well throw a heater in it and call it a hot tub, 4 people in is 2 too many.. I will not recommend this hotel or expedia too anyone, not even enemies, they should of just built it on Sand Hill

Friendly service; very clean and comfortable rooms; very comfortable beds, including soft pillows; excellent selection of TV programming; clean and inviting indoor pool; fresh, tasty, and pleasant breakfast; easy parking.

Wish breakfast started earlier.

Great stay, nice and quiet.

Convenient location. Great staff.

Rooms are clean but dated. The bathroom seriously needs to be updated - tub finish was completely dull, cracked wall tiles, and shower head 🚿 not at all adjustable. Lobby was updated and lovely. For a King Bed “Suite” - the couch was seriously outdated with cheap replacement covers; the “kitchenette” was just a nook with a coffee machine (not even a kcup), old microwave, and old mini fridge. No complimentary water at check in? On the plus side, the bed was super comfy, great neighborhood, quiet and great sleep. Breakfast was so-so - limited options. The free coffee/tea in the lobby - great. Suggest adding DECAF tea other than Lemon to that station and also suggest adding ice water to that station. Overall, a solid 8.5 out of 10.

The staff was courteous. Our rooms were clean and comfortable. The only thing is that the double pull-out sofa is a little bigger than a twin bed - not a double. Other than that, we enjoyed our stay and will be back!

Everything was fine except poor signage from main road for its location.

The bed in 318 is horrible they need to change it out didnt sleep at all. It was like sleeping on the floor. But i usually have great experince usually very comfy but this time it was horrible

The room was clean. We did travel for business so, it would have been nice to have a microwave in room. I was looking forward to a nice hot bath. Unfortunately, that didn't happen. There was no stopper for the water and the water didn't get hot enough.

Staff was especially helpful .I was startled by how attentive to cleanliness the woman who ran the generous breakfast buffet was, continually checking on and refilling where timely while making sure the areas were kept spotless. She is from the old school of how to take care of guests in your house.

Clean

Was greeted by a very friendly staff member and it was very accommodating for the entire family

Very clean, comfortable bed. Bathroom clean. Small room but sufficient for our stay.

Clean and comfortable