Room was clean and completely acceptable. Mattress was not comfortable at all and bed springs where noisy.

Loud. Rooms were sterile and uninviting. The beds were uncomfortable and was unable to sleep (sheets felt like plastic). Disappointing overall.

The big complaint would be the door to the hotel where you had to use your key card to get in. Took several tries each time but it was safe area and wonderful staff. Beds were not the best but comfortable

I was pleased with the helpfulness of the night staff.

Very convenient location for Oak Mountain Amphitheatre. Price wasn't bad, but very much a no frills hotel with a lot of run down stuff and "unique" smells

Should change the sheets every morning. I do not know if it is a hotel or extended kind of place for people to stay for more than few days at a time. Still need to change out clean sheets and towels.

RUDE customer service; she sat behind the door for 10 minutes to continue her phone conversation before checking us in; key never worked to let us in the main door; I had to wait for guests to let me in every time; bed felt like rocks; a/c was ridiculously loud all night

It was horrible from the check in til waking up to smoke filling the hallway fire alarm blaring

Had to wait 10-15 mins for front desk attendant to come to front desk. Hotel smelled of tobacco.

Amphitheater behind hotel with rap concert

We arrived at nearly 2am to check in after a very long day, exhausting day. Walked in to find the reception desk closed with a wooden partition pulled down. There was a phone with a note on the wall that said to call a number for service. The phone on the wall didn’t work so we had to use our cell phone. The lady that answered said she would be there in 10 minutes. we waited and nearly 10 minutes later we were “greeted” by an incredibly rude lady. She went through the motions of checking us in. Gave us keys that didn’t work. We couldn’t even get into the door to the hotel, we were still in this little lobby area. She took the keys and ran them through the machine again. This time they worked. We got to our room and the keys didn’t work. We walked back to the lobby area to find she had already closed the wooden partition again. We knocked and said hello very loudly and she barely cracked the partition open. Took the keys and ran them through the machine again. Then she tried them herself on the door to the laundry room. We walked to our room a few doors down and of course our keys didn’t work again. This time she saw and she abruptly walked toward us and practically shoved me out of the way to use the master key that was around her neck. She opened the door and turned around without saying a word. I said to my friend that I hope we don’t need to leave the room and get back in. I sarcastically said to the night clerk Thank you for your assistance. Sorry you had to do your job.

It was a great stay. The employees were fantastic!

Booked online and went to checkin at 8:30pm and the front desk was closed for the night… Took over an hour to get rebooked at another location

The area around the property is very convenient. We ended up leaving a day early and paying for the night we didn't stay because of the room. The floors were not clean at all, the beds were really uncomfortable. The kitchenette area was nice, I liked that it had the little closet area and the table to eat at but the overpowering weed smell and the over all cleanliness needs to be handled. Especially when you have a small child staying.

The most horrible state ever my room was right by the doors people out 3 o’clock in the morning talking by the window all night every night I couldn’t sleep one night.door keeps slamming the people upstairs stomping and running the beds very very uncomfortable the smell in the room is horrible made me sick the whole nine days I was there. I would never return or recommend nobody there need to get better beds

For the price, it was a decent place to stay. My only complaints would be 1. The bed was a bit uncomfortable and 2. The shower wasn't that great either (it had very low pressure so it took me longer to wash my hair) but for the price, it's not a bad place to stay. The place is clean, the staff is nice, the location is good.

For the price, it was a decent place to stay. My only complaints would be 1. The bed was a bit uncomfortable and 2. The shower wasn't that great either (it had very low pressure so it took me longer to wash my hair) but for the price, it's not a bad place to stay. The place is clean, the staff is nice, the location is good.

Relaxing

Relaxing

The hotel was clean but for a person with asthma it smells like smoke. It took 15 minutes to get on the elevator because you had to wait and then it was slow and they only have one. The lady that waited on me was amazing. But when she was trying to get me a smoke free room the other lady said very rudely I just gave the last one out. She can take it or nothing.

The hotel was clean but for a person with asthma it smells like smoke. It took 15 minutes to get on the elevator because you had to wait and then it was slow and they only have one. The lady that waited on me was amazing. But when she was trying to get me a smoke free room the other lady said very rudely I just gave the last one out. She can take it or nothing.

Property looks nice from the outside and that’s where it ends. The whole place smells. Do not stay here.

We arrived to the hotelat 9 pm after a long day of travel. We had to wait 20 mins in the lobby for an attendant to arrive to check us in. The beds are TERRIBLE! It is an old spring mattress with no box spring sitting on top of a metal rack with wire mesh. The room looked fairly new remodeled. But the floor was grimy. Like i always say you get what you pay for. The staff was nice.

I liked that it was cheap to stay. I think they are setup as an extended stay place for businesses to keep there crew. Not really for 1-2 night stays. Beds are not comfortable, but I have slept on worse. The walls have no insulation. You can hear everything. One good thing, the a/c didn't work when we arrived but they fixed it quickly on a Saturday.

Very very clean

Room was adequate but not cleaned or maintained

This hotel was sub-par to say the least. On the day of my checkin i was told that i wouldnt have the room that i had reserved. Upon arrival i had to wait 20 mins for someone to come to the front desk after having to call for assistance. I had to walk through the smell of Marijuana in the hallway and elevator. The beds were worn out with springs poking out. And the attitude of the staff was horrible

This hotel was sub-par to say the least. On the day of my checkin i was told that i wouldnt have the room that i had reserved. Upon arrival i had to wait 20 mins for someone to come to the front desk after having to call for assistance. I had to walk through the smell of Marijuana in the hallway and elevator. The beds were worn out with springs poking out. And the attitude of the staff was horrible

When i walked in there was no one at the desk, i waited for 5 minutes and still no one showed up. Then i called the hotel and someone came from the back, she seemed really nonchalant that there was a customer. When i finally was able to check in, the smell once i went through the door to get to the elevater made me want to gag. I got upstairs to the room and the bedroom was really small and the bed was definitely not a king size bed. I sat on the bed and the mattress was so horrible you could feel the springs in it. Then the mattress shifted all the way over to the wall. Needless to say i did not stay, after 2 hours i went downstairs to checkout and once again there was no one at the desk so i had to call AGAIN to get someone to come out of the back to answer my questions and to checkout. I wouldnt recommend this hotel to anyone. The lady that was working that night need customer service training and the beds need to be replaced. I really thought that would be a nice spot to get away because of the area but i was so wrong. Will definitely never stay there again or recommend it to anyone. Pictures can definitely deceive you.

The floors were uneven, as I’d walk the vibrations caused the dresser drawers to open. The bed was too hard…had a back ache everyday. No bedside lamp, so over bed ceiling light shines straight down into eyes. Watched a cockroach crawl from the sprinkler head cover across ceiling and down wall. Since the trash doesn’t get emptied daily it’s a little disconcerting. I’m tall so I noticed the Pizza Crust thrown on top of vending machine. Pop machine didn’t have prices listed. Snack machine couldn’t dispense everything…I had to pick an alternate choice.

Did not stay place was discussing