This is a nice property, somewhat dated. Front desk staff was friendly and helpful, service staff wasn’t overly helpful or friendly. The property is fairly far away from the main town so unless you have a car or enjoy long walks this could be a limitation.

Nice enough hotel. Great spa with steam room, sauna, indoor pool, spraying jets, outdoor pool, playgrounds. Large sprawling property. Indoor garage 3 euros. A bit beaucratic where you need to go to spa office to get and return your pool towels but all in all a nice resort. Need to drive out to get to restaurants, groceries, etc but all close enough.

Everyone was very helpful and the property was superb!!!!!

Easy access to the beach and a good walk into the town center. Staff were helpful, room was quiet, and buffet breakfast offered a nice variety. Wi-Fi during peaks times was slow to respond, but functioned well during non-peak times (early morning, late evening). Overall, a good value for money and an enjoyable stay in Lagos.

The location of this property is great, especially if you don't have a car. It's close to the beach and the marina as well as a short walk to the old town. There is a grocery store 15 minutes away. The facilities are great, especially for kids. There is a large pool and deck, children's playground and indoor pool. Rooms are large. A small thing to remember is to bring shampoo/conditioner as they don't supply it and if you can bring your own hairdryer. There's doesn't work. Great stay, I would come back for sure.

Great hotel and excellent facilities. Just out of the main town and bars and restaurants area, a short (10mins) walk to the marina but we liked that.

Very nice hotel

When we arrived, we found we had been upgraded to a Seaview which was nice! The food was really good, negative points was it took a long time before someone came to take our drinks order and also not all the food was labelled, so we didn't know what it was! The outside pool area was really nice, the indoor pool could've been more warm, we found it too cold to go inside it! Would definitely return for a 3rd time!

Great place to stay. We were upgraded for free and all of the staff were accomadating, friendly, and would gomoutnof the way to make out stay enjoyable.

Great food and very attentive staff. One of the best check in and check out experiences with the staff member.

Staff behind the reception is magnificent. 6 starts. Lay out of the hotel is great. Food so so. Location kind of ‘remote’ from the old town

Have stayed at Vila Gale Lagos many times since it opened. Pre covid visits were all enjoyable with no questionable issues. The last two visits April 23 and more recent November 23 the food service at the evening meal have in my view, not had a varied enough choice for each course. Over the duration of 4 nights repeat items were evident each evening. What ever happened to the once a week sea food night, fresh oysters, mussels and king prawns!

Amazing swimming pool and garden

This property is very close to the train station and close to the boardwalk that you can meander through the Algarve on

We stayed at Vila Gale Lagos for 2 days. The phone in our room didn’t work, so had to go to reception to ask for clean towels on the second day. The male staff was on phone call for a long time, he saw that I was waiting to ask something, but he just ignored. When another staff came out, I asked if she can send some clean towels to my room. I showed her my room key and room number. She replied “yes”. But no one brought us any towels for the rest of the day. We are disappointed. Customer service is not good here.

Great property just outside of Lagos. Easy Uber available. Great pool.

We booked oceanview junior suite but did not get. Counter clerk said we did not and would not provide us unless we paid another 25 € per night. I asked to speak with manager but manager did not come out to speak with us. He/She told clerk to tell us they wouldn't do anthing for us. Staff are not friendly at all and rarely smile or say hello or Bom Dia except housekeepers. Ice is rationed. Pool bar could only provide half cup of ice. We had to tip 1€ to get a full cup of ice. 9€ for a basic bar drink! Breakfast was very good. Housekeepers did a great job. Facility is very nice. Staff need better customer service training.

Loved this place, nice and spacious and quiet, huge pool, lots of chaises (don't have to get there early to reserve one). Rooms nice and big. Included breakfast buffet was awesome. Dinner at the italian restaurant (think pizzas mostly) was good altho very loud in there.

I enjoyed my stay at the Vila Gale Lagos I haven’t stayed here for a while and it is very nice with a huge pool and nice outside bar area just across from the beach

Have used this Hotel as a favorite many times in pasted years. Comfortable, clean accommodation with easy access to long beaches and facilities. Food on this occasion was disappointing as the evening menu had little choice and was repeated 3 times over 5 nights.

Great location and beautiful resort. Easy walk to town and beach.

It’s a nice place, walkable to the old town, train, bus. The staff are super amazing, the spa was lovely and the treatment I had there was great. Food for breakfast was abundant and tasty.

Although the hotel was big, it had a calm atmosphere.

Beautiful pool. Breakfast was a little boring. Small croissants not heated nor where any of the other pastries. ONly scrambled eggs, no eggs to order. Rooms were large and comfortable but a/c very poor and very slow to cool.

A 4 star hotel with 3 star facilities. No water or tea tray in room. No entertainment of any sort through the day or night. The massage was good but didn’t get the full hour that I paid for. Staff need to be friendlier and give service with a smile!!

Very close to the beach and range of food

Great location and facilities and staff pretty good.

Great property ! Clean rooms and nice breakfast

The property was very nice. Walkable to the beach and a 20 minute walk to the marina (Found out since they do not have a shuttle). Have a very nice pool that get filled out with families. The room does not have any type of book showing what the resort offers/nearby activities/in house restaurants. Instead it has a card that you scan which did not work for English customers. Room also had no corkscrew when we asked the front desk they told us to buy one from the shop ($8) which was a let down. The breakfast buffet was average, the dinner buffet was not great. Only food we liked was from Massa Fina Restaurant. Oh you have to do reservation through that app that didnt work. But the staff was able to accommodate us. I would say this place is okay for a family but not for a couple better off find a place in town.

We really enjoyed it there. Great hotel with friendly and helpful staff and great service. The location is good and there is a bus going every our to lagos centre.

Friendly

This place is in a great area, close to the beach. The included breakfast buffet is lackluster, but fresh. This hotel is very family oriented and perfect for kids.