Staff rude. Hotwater was damaged in property and so sent us to another one. I arrived at 11:30 at night and neither could be accessed. Stayed at Hotel Alisa which was amazing.if you are arriving past 10pm make sure you tell them otherwise will be very rude to you the next day.

Perfect location right next to the train and bus stations and the airport bus stop. A few minutes walk from the city's main squares and promenade and buses to Sardinero beach

Perfect place for one or two night stay. Room small but had everything needed to be comfortable. Bright warm and clean. Easy access to transport. Building difficult to find as sign small and high up. Needed to ask in local shop.

Perfect place for one or two night stay. Room small but had everything needed to be comfortable. Bright warm and clean. Easy access to transport. Building difficult to find as sign small and high up. Needed to ask in local shop.

Undoubtedly the worst hotel experience of my life. arrived at a non descript location that looked like an office block. I rang the night bell and had a door unlocked and made my way up to the second floor to be greeted by an elderly woman in a nightgown who spoke only Spanish. I speak no Spanish. There was no one else to talk to. She demanded I pay €50 and could not understand I paid online thru this site. She demanded to keep my passport. She was angry and demanded I leave when I refused. I said she could take a copy but not keep it. I have no problem dea what she was saying though I recognised "police". I could not persuade her that I booked online and already paid by credit card. She physically tried to kick me out of the room attempting to take my bag out. I tried to explain using a translation site on my iPad but she demanded the money and my passport. I begged her to find someone to speak with but she was very hostile and said there was no one. An hour later. Exhausted having arrived from bilboa and just needing to sleep I gave her €50 to let me stay. This episode took 2 hours. All happened in the room. I''m so angry it''s not funny. the experience has ruined my time in Santander. This hotel has no business being on this site. I. Would not even call it a hotel. She was rude and nasty and I'm completely distraught at being treated like a criminal. I got no sleep.

Great location,cheap and courteous reception

uncomfortable installations, old building, poor illuminations, small room, building is shared with other business.

uncomfortable installations, old building, poor illuminations, small room, building is shared with other business.

Very conveniently situated for bus/train stations/shops. Room small but everything you need. Very clean

The room was hot with no fan or air con. When you open the windows you got the noise of people talking in the street below.

Stayed in Cabo Mayor for one night. The room was very good, had good internet, fridge, tea/coffee facilities, and a very modern bath. The location is very hand, just across the street from the train and bus stations. The stuff was very friendly and helpful (not sure if they speak much English though, used my basic Spanish). The checkout is quite late 12pm, plus they were happy for me to leave my luggage in the hotel, as my flight was not until 10 pm. I would highly recommend the place.

A great hotel right in the centre of town right across from the bus and train station. Its on the second floor of a building and it has 6 rooms. The room was very clean and the staff were very friendly. If your a smoker you have to go out to smoke everytime but most hotels are like that now in Spain. We couldnt fault it.

room very small but had everything we needed.great location and security.owner very welcoming.

Very enjoyable stay. Very helpful staff. Room was clean and pleasant. Will stay again (,)

Lovely hotel in the centre of Santander! The hotel is very conveniently located next to the bus station and train station. The room was very nice, clean and beautifully decorated with much attention to detail. The staff was exceptionally helpful going the extra mile! Highly recommended!!!

Very central and nice and clean....just felt a bit odd...not really a hotel just seven rooms in an apartment block...but cheap although parking was 21 euros a day.

The Wifi didn't work, which normally wouldn't really be a problem except that I work online and was excited to get some work done. The woman working insisted that it was fine despite the fact that neither my computer or phone could connect, and did not do much to resolve the situation.

The Wifi didn't work, which normally wouldn't really be a problem except that I work online and was excited to get some work done. The woman working insisted that it was fine despite the fact that neither my computer or phone could connect, and did not do much to resolve the situation.

Very well situated and stylish room. Great staff (the guy) helped a lot in Eng. Very small sign out front.

This was a good and reasonably priced hotel. The hotel was located next to the bus and rail stations and was within walking distance to the harbour. The hotel is located within an apartment block and was a little difficult to locate once inside therefore signage could be improved. While the room had its own bathroom and double bed it felt a little cramped however for a one night stop over it was fine. The room itself was clean, modern and comfortable. The staff were friendly but didn't have much engagement with the guests.

This was a good and reasonably priced hotel. The hotel was located next to the bus and rail stations and was within walking distance to the harbour. The hotel is located within an apartment block and was a little difficult to locate once inside therefore signage could be improved. While the room had its own bathroom and double bed it felt a little cramped however for a one night stop over it was fine. The room itself was clean, modern and comfortable. The staff were friendly but didn't have much engagement with the guests.

Good location, comfortable room (although very dark). Handy for a night in Santander. Note that Google maps puts 1 Calle Cadiz at the wrong end of the street.

Near buss-station - very good location - and cheap!

A bit difficult to find as the door is on the street in an entrance to a building shared by other business'. The hotel is on the second floor. A little puzzling at first. However met by very friendly staff and a wonderully clean and well thought out little room. 'Petite and Bijou' may be the best description. Well located. We really enjoyed our stay and would recommend as a pleasant surprise.

This was the worst place to stay in a visit of 12 cities throughout Spain. The pension is on the second floor of a small building. The room we had was extremely small and ditto for the bathroom. The worst was the evenings when guests spoke loud, argued until very, very late. The owners of this pension, not a hotel or even a hostal, leave the premises for the night, so there is no one controlling the noise level or the guests. The place has no insulation and no air conditioning as advertised. We were lucky to have cool days and nights (June 22 to June 25)

Fairly basic but comfortable for a town centre location at a middle of the road price. The only problem was finding the entrance because the sign is small and it looks like a block of flats.