Should be updated. Not the friendliest staff. They helped us but were not the typical super nice kiwis :(

Good location.

Great place

All good except we couldn't get the TV to work. We would definitely stay there again especially going to see a concert or similar the Spark Arena or Tuning Fork.

It does what it needs to do for a hotel.

Right next to Spark Arena so good for concerts!

Great stay. I was comped parking and breakfast as a Gold member. Well located. Would be glad to return.

Room did not have kitchenette, teapot plug not long enough to plug into socket, wifi not connecting to tv. Standard room, friendly staff. Clean.

Good

They didn’t clean the room one day, the reception not friendly

Location is great

Nice comfortable bed, great shower and lifts were fast. Restaurants and eating places close by within walking distance as is Spark Arena.

Close to Spark Arena and a nice property. Staff helpful with getting to venue and parking. Highly recommend

We were attending a concert so it was very close to the stadium making it easy to get to and from

Very good

Great stay, good middle road hotel. We were fortunate to be upgraded to a three bedroom which we really appreciated. So handy to all amenities.

Since it was a last minute booking and all the other accommodation were booked out had no choice but to book this one. In pictures the place looked quite good and the reviews were good also, but in real life it was deceiving. The room had a very foul smell. Not recommended.

It was convenient for my visit to Spark Arena, we walked back to the property in less than 5 minutes after leaving the show. Staff were efficient and room was clean and comfortable.

Nice place to stay. Very handy to Spark Arena.

Sofa Swabs badly stained, room smelt like fish had been cooked by a past guest, no hair shampoo, or washing powder for dish washing and just one small soap for basin and shower. Definitely would no stay again

Good stay, good location, friendly staff. Third time staying here, However this time there was rubbish in hallways to room. Wasn’t moved the whole duration of our stay.

Had a wonderful stay. Upgraded room for my stay was very happy with that. The rooms look as though they had been recently refurbished.

Very good

Is nice an spacious. Comfortable bed.

2 bedroom spacious. Good location but noisy with street racers.

Not as advertised. Subpar service.

Very clean well kept apartments. Convenient to the city life

Great location and room was everything I needed. Package I was on also covered the overnight parking.

Great room, location and staff

Great location to Spark Arena. Nice and clean, but basic.

Great stay and very affordable. Would definitely stay again. Walking distance to Spark Arena was awesome.

We have stayed at this hotel multiple times over the years, and unfortunately this time will probably be the last. I believe some of the rooms have been redone, but we were given an old room that is certainly overdue for a makeover. We were a family of four - and the room had three of everything. Three forks, three glasses - and on occasion housekeeping only left three towels. Very frustrating. Housekeeping was terrible - they replaced things but did not clean. We also had no tea towel the entire time we were there - it has a full kitchen in the apartment but no tea towel. To get a hot tray out of the oven I had to use a bathroom towel. Very strange. We were on the port side of the building and although it was not a major issue, there is a daycare next door - and those little screaming voices bounce and echo off the high rises around you and it’s not that nice being woken up by screaming toddlers before 8am when you are on holiday. It didn’t happen daily - but it was annoying when it did happen. Location is great, easy to get to Queen Street, convenient access to Woolworths, and easy to get onto motorway to travel west, north or south. Lovely drive to Mission Bay Area. It’s really a prefect location for visitors to Auckland. The staff were a mixed bunch. Not overly friendly or helpful, but not rude. They need to be reminded a bit about customer service - it’s nice to say good morning, or have a nice day to guests staying in hotel.