Booked this hotel specifically for the indoor pool. Got there and checked in, was told the pool had been closed until the next day. My 5 year old was not happy, especially after needing to swim out some energy after being in the vehicle so long. In the room was clean, but the air was not working properly it was hot outside and the room would not cool, the window unit air conditioner fan kept kicking on and off. Asked if any other rooms were available and the front staff man said they were completely booked. Tv was not working and no instructions so the man had to come to the room; the hdmi cord to the tv had been unplugged from previous guest attaching gaming system. Also, this hotel only gives three towels and wash rags; a different guest was complaining about how hard it was to get clean towels.

The front desk staff was very unfriendly, rude and not helpful at all. The hotel itself was clean as was the property. The cleaning crew were pleasant. Even after asking for our room to be cleaned the front desk didn’t inform cleaning so we didn’t have clean towels for 2 of our 4 days.

Because we stayed a week, room not clean and trash and dirty towels had to be placed outside room.

Terrible! I don't usually write reviews. The front desk refused an early check in. So we waiting 3 hours to check in after driving 7 hours with 2 young children and our dogs. The front desk ran my card and then asked if my dogs were over 50 lbs. I said yes that they were under 65 lbs. They then refused to give me a room. Even though the online policy says dogs under 75lbs are welcome! This hotel does not follow that policy!! Needless to say now we are driving another 7 hours after wasting 3 just to be turned away! Absolutely ridiculous!!

Pleasant stay and great staff

Was on vacation with my kids, and one unfortunately ended up throwing up on the covers. I went down stairs to ask for extra towels and covers so she could lay down in a clean space free of vomit. I was told they didn’t have anything extra or anything for me to clean the vomit up due to house keeping being gone. No resolution was provided. I was told I needed to wait until 7am the next morning (it was around 5:30pm when this happened) to get my stuff replaced. I was expected to stay with my kids in a room full of vomit. I then called customer service number and they contacted the property directly. Only resolution was an extra cover with no duvet which was not dry all the way. We ended up leaving the next morning. I would not recommend this place if you are traveling with kids and especially if you don’t do well with rude workers

Room was clean and comfortable.

Very nice and clean

Nice hotel

Everything was good except the room smelled like smoke but yet it’s a smoke free facility. So i had to go buy spray since it wasn’t any other rooms available. The staff were friendly and nice

DO NOT STAY HERE! Booked this for 2 nights for 5 people. When booking it said there was a couch. The plan was for two children to share a bed and a third child on the couch. Checked in, asked about a blanket for the couch to have the clerk tell me, we don't have couches. I say when we booked it, it said a couch, that's why I booked it. Then he changes his mind and said some rooms do have couches but they are big couches and that the hotel is pretty much full. Go check our room out and there's a chair no couch. There are only three towels. We reserved it giving the details it was for 5 people. When we asked for more towels we were told there arent anymore. Then given pool towels which are extremely rough. Tried out the indoor pool it was really really cold. The inside of the bathroom door appeared to have mold on it. Asked for towels again in the morning to be told there aren't any. Then a manager walked in heard part of the conversation, said there are no towels, then went looking and after a long time finally came back with a few extra towels. It was so much trouble just to get a towel for everyone. Would not recommend. Would give zero stars if it was an option.

We Had a Nice Stay But Lot of Noise We Went Ahead And Check Out Early But It’s A Great Place To Stay Nice Place To Enjoy

Hotel was clean & quiet, but the room could use a little tlc.

I always.enjoy my stays with this hotel chsin

This is an old hotel that has been partially spackled to pretend to be new. It’s sufficient.

The staff was wonderful. It was extremely clean and I enjoyed my stay

The hotel looks great outside, but as soon as you walk in, the lobby area is not clean. It looked like kids played there and was never picked up. The front desk attendant seems to hate their job. The room was horrendous. Bathroom door does not close all the way. Shower pressure was so low that you couldn’t even take a shower. Mind you, this room is at the first floor. Towels were dirty. The refrigerator was so loud, I had to unplug it to get some sleep. We didn’t even bother with breakfast. If the hotel is this bad, we’re pretty sure breakfast will be a disappointment as well. I can’t believe Hotels.com charges over $100 to stay here. Shame on you. Never again will I stay at any La Quinta hotel.

Room was spacious, but dirty and room did not get cleaned

Convenient location. Lots of food options.

There was an unpleasant smell in the room. There was metal sticking out of the bed and we cut our legs on it. Air conditioning very noisy all night long. The breakfast was terrible, the tables and floor in the dining room were dirty.

The pancake machine was an issue for several days. Wasn't a big deal until today. A couple of little girls were waiting patiently for the woman to fix the machine. This went on for over 15 minutes, but yet right at 9 am a man came over and started removing all if the breakfast items. I felt bad for the kids.

The hotel was clean. However our beds were not comfortable. The beds sweeked and were hard and uncomfortable The TV did not work in the room. I asked the person at the front desk how to turn the TV on however he did not know how to turn it on and we would have to wait in the morning to have the maintenance person to check it. The next morning I asked the person at the front desk about the TV not working and she came up to our room and showed us how to turn the TV on. Overall I would not recommend this hotel.

Check in lady was rude, pool had junk in it my son cut his foot in the pool, beds felt like concrete, room wasn’t very clean was trash under bed and stands

Older property needs updating. The beds were good at least. Only 3 washcloths for 5 of us, after asking twice for 2 more. No conditioner available either and the bathroom layout was super small. The chlorine odor from the pool was strong and pervasive.

Dog barking at night, very noisy from other hall doors closing, kids and adults yelling in hallway. Couldn't block all lights from outside window.

Very nice stay

Check in went well but everything else was poor quality. Couldn’t get towels (asked three times and just kept giving us hand towels), breakfast was inedible (old, crusty, and not a lot of options), the door to hallway from room had huge gaps, pool was cold and dirty(stuff floating, rusty chairs, etc).

The hotel is nice but still aged obviously and is worn in many areas from the tile work of the walls to the floors and the elevator and pool. After going swimming in the pool it was easy to tell that there used to be a hot tub but it was covered up a long time ago, rust covered the ceiling as you swim and the pool is not heated. The room we had was comfy and nice but the same principle applied the room was worn everywhere from the furniture to the flooring. The double bed room me and my wife had was good but the restroom was really small and most of the provided items to the room were forgotten and i had to ask the front desk. We had a dog for the stay and the hotel was very friendly about us going up and down with it.

It was close to several stores and highway. The hotel itself was quiet and calm. However when calling the night before about getting in early due to traveling all night with a child, they said that they were booked but would put in a note that if a room was available we could check in early. We get there and no note was ever placed and the manager was a bit rude. She said come back around 2. We had to go around and find things to pass time half asleep. We come back and manager was stil rather rude and said they dont do early check ins but gave us the keys. Our room had a broken sink, the closet had a miss knob, the door look was broken and halfway out the wall. Pain was pealing and hair was still in the shower. As affordable as this was we wont be staying here again

Bare minimum of soap and shampoo. No luggage carts available upon check out because staff was using them for supplies.

My son and I were in town for a concert. We felt safe, which was my main concern. There were lots of stray hairs found in the bathroom, refrigerator, stuck to doors, etc. The shower rod was held in place by cardboard and the indoor pool was freezing. For $100 a night though it was better than I expected.

The AC had mold in it. The bed was a king size and had 3 small pillows on it. Not to complain too much, but typically you have king size pillows on a king size bed. At breakfast the next morning the entire room was a mess. No one cleaned up after people ate and there were spills all over the place.