We had a softball tournament amazing hotel best one i have been too

This hotel was old and outdated. Not worth the money at all.

Nothing to really dislike other than no complimentary breakfast. Just an average stay overall.

Quiet, hospitality, clean, convenience

Best place I've stayed at in Jonesboro.

Nice, clean, comfortable hotel. Very quite.We enjoyed out stay.

The hotel staff was courteous, helpful and accommodating.

Great Staff!

Sharon and Sam were very heat check in we appreciated the friendly hospitality

Clean room, easy parking, great staff.

I would have like a hot tub after my long trip.

Our room was dirty. Hair in bed sink and tub dirty and tub wouldn’t drain. They remodeled lobby but the carpets are old and dirty. Never again

Always a pleasure

Disappointed

Room comfortable and clean. Conveniently located to highway and restaurants. Particularly enjoyed Colton’s.

Check-in was amazing, front desk staff was friendly and super helpful!

Nice room, poor service! 5 nights and room was never cleaned! Had to go down and request towels & other supplies. We were told they couldn’t get anyone to work. Poorly managed!

The hotel was nice. I'd stay there again :)

Overall facility was clean, but carpet in the room was stained and very much needed to be cleaned.

Ver nice place, I'm glad we stayed here. Very large room, very clean and in a great location just off I-555. Can't say we enjoyed eating at the restaurant. Limited menu as you might expect, but some odd choices to pick from. We ended up splitting a hamburger which was decent. Small and yet awful wine list, and they were out of our first two choices. Stay here but eat elsewhere.

We reserved a suite a couple weeks in advance. Upon arrival were assigned a room and provided a key card. Unfortunately, when we unlocked the door and entered the room, we discovered it was already occupied. VERY AWKWARD! After apologies, we returned to front dest with two toddlers and luggage where the clerk never apologized for the mistake and assigned us another room that was not what we reserved nor had the stool been cleaned . Clerk advised they couldn't discount room because we reserved it through a third party (Travelocity). Do NOT stay at this place

The restaurant and bar was closed Thursday through Monday. Seriously??? My dinner Sunday night consisted of lobby peanut butter crackers snd cheetos. The frig had a few burritos. I’m not sure how you have maintained your Hilton Franchise.

nice hotel , friendly staff and clean

Amazing !

The Hilton Garden Inn has always had nice clean rooms , but on my last few stays I have noticed that the rooms need to have some updating and touch up paint. just to keep it in the tip top condition that it has been in the past.Since this is my expertice I just wanted to point out these things. The staff has always been the best!

It was a good stay. The furniture could use an update it’s all very worn. The staff was friendly and helpful. It was a safe convenient place to stay while in town.

Room was nice. Bed was a bit hard. Shower had low water pressure.

The coffee maker was broken, i left a note but no one came to clean the room after my first night so unless i told the desk no one knew. There was a pair of dirty underwear left in the room from a previous guest and the side door closest to my vehicle did not work with my card so when i was loading\unloading i had to walk all the way around the facility. Also i looked for any info on "free" breakfast on the site and it did not list any so that i could at least get a coffee since my room coffee maker was broken however it did appear there was some breakfast options available but no sign was there to inform people. Even if my coffee maker worked I'm not sure i would've used it because it was disgusting and had leftover coffe filling the overflow recepticle. It was a nice hotel that was being managed poorly, as in people were not checking if side doors worked with keys or that the rooms was clean.

When you walk in the front door the lobby area is clean and off to the left is the breakfast area and it is already ready for the morning breakfast

had to pay for breakfast as a hilton honors member I have never had to pay for breakfast before ..

TV clock not working right

Everything was excellent!