Hotel provided with free WiFi which never worked during my stay. Rest everything was fine

Extremely bad, smelling toilets no toiletries and no fridge.

Extremely bad, smelling toilets no toiletries and no fridge.

Staff is untrained.

it was bad pictures and size shown during booking was not right

The staff were nice from the F&B. Breakfast and dinner was great. Negative: 6 nights with families. Same corridor. Children’s, parent’s shouting all the time. Even during the night. Many hotels the families has different floors, corridors. It wasn’t busy at the hotel so I do not understand why not put the couples into a floor and they can enjoy the quiet , not busy evenings. Never return back.

My room is a bit outdated there was a problem with the shower and a few other minor issues. About halfway into my stay the management move me to another room which was a better room with updated appliances and a better view. I appreciated that and they became very accommodating.

We had an awesome time staying at this hotel - it is a 10 minute walk from the Candolim beach and 5 minutes away from the market. The service, cleanliness and overall service of the staff was awesome. The only downside is that the hotel itself is not situated on the main road but inside an alley from the main road - which doesnt feel very secure after dark as it is a lone stretch of road till you hit the main road

We had an awesome time staying at this hotel - it is a 10 minute walk from the Candolim beach and 5 minutes away from the market. The service, cleanliness and overall service of the staff was awesome. The only downside is that the hotel itself is not situated on the main road but inside an alley from the main road - which doesn't feel very secure after dark as it is a lone stretch of road till you hit the main road

The staff were excellent but the hotel is more a high 3 star or early four star when compared with with other similar hotels. It was good value for money. Its in a residential area with the beach a 10 minute walk

The staff were excellent but the hotel is more a high 3 star or early four star when compared with with other similar hotels. It was good value for money.Its in a residential area with the beach a 10 minute walk

Room seemed overpriced for quality offrered and type of rooms. The room flooring was and decor was not worth it. Bathroom toiletreies were substandard. shower cubicle was tiny. Even hotel lobby was substandard. Location was decent and breakfast was good. However inspite of a decent breakfast they failed to provide cold coffee.

Room seemed overpriced for quality offrered and type of rooms. The room flooring was and decor was not worth it. Bathroom toiletreies were substandard. shower cubicle was tiny. Even hotel lobby was substandard. Location was decent and breakfast was good. However inspite of a decent breakfast they failed to provide cold coffee.

Fantastic stay at amazing hotel. Hotel staff brilliant, couldn’t do enough for you. Lots of restaurants and good choice of food.

Staff was amazing, helpful, polite Shower and beds were brilliant I thought rooms were.little.dated Breakfast was goid

Staff was amazing, helpful, politeShower and beds were brilliantI thought rooms were.little.datedBreakfast was goid

Great food and great service. Close to good beaches and many amenities.

Everything good close to everything clean and great staff

Pool area very nice lots of lush greenery and well taken care of. Pool attendant very helpful attentive to needs like chair towels ice etc. Great choices for breakfast included in room rate. We had shower tap issue and got upgraded to room with pool view. Staff is very friendly and always trying to please. Free beach shuttle is very nice to avoid walk of about 10 minutes. I would prefer a resort right on the beach or closer but there are very few at reasonable price.

Great hotel, Awesome service.. great location. Highly recommend

Great hotel, Awesome service.. great location. Highly recommend

The best hotel that we have stayed in, in Goa! Staff so friendly & nothing is to much trouble. Food very good. Room very clean.

Good hotel close to beach and main shops. Staff very friendly with high customer service skills. Rohit in restaurant was very professional and exceeded my expectation in customer service anticipating my requirements, always brightening my breakfast time with cheerful, interesting conversation while discreetly going about his work without being intrusive - a credit to his profession and the hotel. Amit the room attendant was also very helpful, attentive and always cheerful he displayed customer service beyond his role and made my stay very comfortable always cleaning the room to a very high standard and making the effort to fulfil all my requirements. This hotel should be very proud of its staff as they match and even exceed the service expected in a 5 star hotel. Thanks to all and praise to all the staff I dealt with during my stay

Good hotel close to beach and main shops. Staff very friendly with high customer service skills.Rohit in restaurant was very professional and exceeded my expectation in customer service anticipating my requirements, always brightening my breakfast time with cheerful, interesting conversation while discreetly going about his work without being intrusive - a credit to his profession and the hotel.Amit the room attendant was also very helpful, attentive and always cheerful he displayed customer service beyond his role and made my stay very comfortable always cleaning the room to a very high standard and making the effort to fulfil all my requirements.This hotel should be very proud of its staff as they match and even exceed the service expected in a 5 star hotel.Thanks to all and praise to all the staff I dealt with during my stay

Beautiful hotel in Candolim. Very quiet and good for families and couples. Good selection for breakfast

From check in to check out...everything wonderful!!! The staff at front desk, the shuttle to beach, the breakfast, the pool and the nightly entertainment...all wonderful!!!

It was a wonderful experience to stay in Fortune Regina. We got the chance to stay in what we were promised for the comfort and relax for our vacations. Surely be coming back to the hotel again........

Well everything about the hotel was nice exept the air conditioner

A great comfortable stay. Lovely swimming pool. A nice room. Enjoyed my stay at this hotel.

We were surprised with an ungrade on checkin. Hotel has all the pre requisites like friendly staff, clean rooms, nice clean swimming pool. The hotel is near by another famous hotel chain. The beach is 5 minutes scooty drive from the hotel.

We booked a room with a king size bed for 4 nights. Overall, it was a great experience. A great deal for the location and amenities. Everything was very clean, good variety for breakfast, beautiful scenery. Our only complaint is that our mini fridge didn't work and we called twice but no one ever came to fix it. Also the pool closed at 7pm, we wish it had been open later. Note: this is more of a family/couple hotel, not for those looking to party.

Terrible location, its inside a lane which was very dirty and very hard to find also... Its not a 4star property for sure, forget about it being a 5star like they normally claim to be on some sites, it just has the tag of ITC thats it... The construction and the crowd is very bad... If u need privacy with ur loved one this is not the hotel for sure, the rooms are also not sound proof, so if there are kids in the next room then u cant sleep peacefully for sure... The quality of food is very bad and the taste too, and if any of the food items in the buffet gets over, they don't fill it up either... There is no clothes restrictions for the pool also, so u will find aunties and uncles and kids in the pool wearing salwar kameez and sarees and sick pants and all, no proper swimwear at all... The gym is very very bad, no proper equipment, no trainer, very small and dirty... The in room ac was very bad, we kept the ac on 18C for the whole night but still the room was not cold at all it was just working as a fan does and yes there is one fan also in the room which keeps making noises, so that wont also let u sleep unless u are very tired... The only good thing about this hotel was the bed, it was really very comfortable... We spent just one night here though we did an advance booking on the net for 4 days but without taking the refund we left the hotel because it was simply pathetic... Not recommended at all if u need privacy an if u need some peace... But yes if u r in a group or hav