Very nice staff and good and clean environment

Staffs are very helpful, nice and friendly, food was excellent, some of the shows were very nice and entertaining, the whole hotel among our room was spotless.

Every thing was great. Only thing would be time is close for a remodel. ie. carpets on floors could be changed would greatly improve looks. Otherwise great place

I can't complain. Great Hotel and i would recommend it

I like everything in this hotel, the food are super too many variety to choose, the patisserie and the sweet and so on, in general the hotel are excellent employee mgmt and facility. i recommend this hotel to any one . thank you megasaray. R. Ali

the staff were the best we have ever came across in all of Turkey. we cant recommend this place any more

I have made a complaint which still has not been addressed or resolved. We as a family booked 4 family rooms and stayed for 6 nights. Whilst we were there we found that the staff are not as helpful. We were not explained the services available properly and a lot of the staff do not speak English/ understand English. There was an incident where we as a family of Hindus who do not eat beef kept having to ask if any of the food contained beef. The labelling of food is not clear at all. Then there was food which looked and on checking with the kitchen staff was confirmed to be beef and another beef liver. Therefore me and family including my son ate the food . As we were a little doubtful after consuming it , went to check with kitchen staff again and they then went onto say that it was beef and smiled and told us the labelling hardened been changed from the week before. I went and complained to customer relations lady at reception who then took me to the kitchen and spoke to the chef who then confirmed that it was beef and smiled . He then asked me if I have eaten it and the. Clapped and said bravo. I felt it was extremely rude and disrespectful of other’s religion. When I pointed out that would he be happy if someone had given him pork and said it was beef as he is a Muslim . They all said oh no we don’t serve pork here. They are so ignorant and disrespectful of other people’s religion. I asked for this complaint to be made to the manager and I requested a detailed email.

Great staff members

The Hotel had everything we needed for a safe and relaxing stay. The staff were helpful and charming. We enjoyed the cocktail list, the food was excellent. Safe and towels were free. Mini bar was well stocked and the rooms were comfortable. For what we paid it was excellent. Negatives? The carpet was in need of a change near the rooms. That’s it.

This is a five star rated hotel/resort. It is by the beach although to get to the hotels private beach is around 500 m away and so a shuttle is provided every 15 minutes or so. Slightly inconvenient but not a dealbreaker by any means. The communal hotel facilities are really fantastically well kept and modern. For example the main lobby area, the restaurant and the general seating areas are all in good condition. Areas are very well kept in terms of cleanliness. The swimming pools Have generally good availability for sun loungers throughout the day The hotel does not generally seem too busy. There is a fantastic variety of food throughout the day. The main restaurant has really good Turkish style foods of varying types there are different foods on different days reflecting the overall Turkish cuisine. The room level landings-when you get out of the lift to the room lobbies these are actually quite dirty with stains on the carpets bashed up walls where the plasterboard is flaking and it really does look rundown and this is a bit of a letdown for a five star hotel and this really needs urgent redecoration , the rooms themselves are actually quite good and do not reflect the state of the building just outside the room. The air-conditioning system were quite slow to cool the room down. service from the waiters is variable. They are constantly trying to remove old plates and drinks glasses without motivation to take new orders . They also does not appear to be enough staff

We had an enjoyable time at Megasaray West Beach.

Everything was Ok

Excellent hotel with beautiful pools and great access to the beach. Amazing restaurant with a huge choice and a grill serving the best meat and fish.

My family and i just spent 6 nights at Megasaray westbeach hotel in an all inclusive package and it was completely worth it!! You get more out of it, the staffs are very friendly. Although everyone does not speak english, there are a significant bunch that do, so lamguage is not a barrier at all. There are actives around the hotel during the week to engage you for. If not interested, spending the day at the beach ( with free internet, drinks and meal) is glorious. My teenage son loves basketball, so there is court adjacent to the beach where he played daily and dipped into the beach afterwards to cool off. The view to our room was spectacular, watching the sun set and rise. It has been truly magical.

It was quite, nice and it has different dining options.

Where to begin. We chose this hotel because of the positive reviews, which must be fake. When you enter the lobby and bar area, it does look pretty and inviting, and that’s about it. This was our first time in Antalya and we booked 4 nights, specifically requesting queen/king bed and non smoking room. Our request was not met, our room smelled like literal cigarettes and we had two beds, lots of dust everywhere, in the bathroom soap bottles and hair dryer was covered in so much dust, I have never seen anything like that. Rooms have no proper insulation, you can literally hear people argue, cry and fight. The balcony door doesn’t seem to be sealing well when closed, and you hear every thing from the outside. When we brought this issue to reception staff they refused to give us another room, promising that they would do it the next morning. When we wanted to speak to the manager, manager was unavailable. Things started to get moving when I contacted Expedia to change my reservation and to check out earlier than original date, while Expedia didn’t really do anything claiming that the manager of the hotel would have to approve early check out, hotel staff did give us another room that was non smoking… food was good. In conclusion this hotel needs major renovations, carpet is disgusting in common areas,has so many spots. Bath/shower area smell kinda moldy. Overall our trip to Antalya was wonderful, just disappointed with the hotel and service. And we paid $1500 for 4 night. ✌️

Good place.

We had an amazing time in the Megasaray hotel. The location was amazing. We could go for late night walk by the sea. It was very safe. Food was delicious and lots variety. The animation team was great, keeping us company and entertaning every day. The entertaining programmes was great and very interesting. There was something to look forward every evening. All staff was amazing, very helpful and caring. It was one of the best holiday for us.

This property was good value for money, clean with friendly staff. the only criticism would be of the excursions prices, they vary depanding on who you speak to, in fact one of them was very unprofessionally and disrespectful. but that doesnt represent this establishment

We really enjoyed our stay at the Hotel, the staff were always helpful and friendly. Food was excellent, lots of options to suit everyone Entertainment was ok Had lots of facilities.

Everything is good, need a lot of improvement on the kids club and animation.

Amazing hotel, will recommend it

Pleasant resort to stay at with the family. Recommand 7 to 10 days

Every thing was perfect !!

The food was not to the standard I expected.

A very comfortable stay and high level atmosphere and serves 1! A very helpfull staff at front desk and Lobby Bar and the main resturant !!

Our stay was amazing overall but i would advise staff to mention areas that are slightly unsafe. Myself, Mum and Mother in law all had falls. I fell at the indoor pool, my Mum fell at the outdoor poolside and my mother in law fell coming out the shower. So perhaps some signs to mention slippery floors. Everything else was faultless and we loved our stay

It was great experience staying there. Everyone were very friendly and helpful. Guest services ladies, Anahita and sadaf were great with all the questions. Also the tour desk gentleman was excellent in offering different types of tour and answering all the questions.

The property itself needs a nice renovation in order for me to return back. The rooms and hallways have a smell from old furniture and rugs. However, staff is amazing! The young kids at the beach work so hard to please everyone and make everyone happy! The entertainment must change! Not even one night we heard Turkish music. Nothing special!

Great family hotel, a bit outdated but in very good condition. The food is great, high quality service, friendly people!

Nice hotel,close to the beach. Victoria from guest relation was the best, friendly and helpful. Also Sara from lobby bar was good,hard working employee. I have to mention few employees from spa&wellness center Kadek,Arina,Malika,Suleyman,Enes Turkish bath and massage was great. Ali from A la carte restaurant did good job. Overall nice hotel, food was great nice 2 pools. Good Starbuck coffee. Victoria thanks for everything.

Friendly staff High competitive facility Love it so much. Would recommend to friends and anyone !