No room service the internet is just in the room, dust because they no clean

Please don't stay here. The service is worst. No man power here. Only one man Mustafa does every thing. He is the driver, front-desk guy and the Boss of everything. He charges money for each step. He deserves a single star. If you really stay here because of economy issue, please do more homework before going out and seeking any help from this guy.

Its give us worst experience and feel in secure we check out the hotel with an hour after check in.

Please avoid if you can. Worst experience ever. From unsafe elevators, unclean eating areas, old beds, loud alarms, broken locks, wow, the list can go on. Scary / haunted feeling at the hotel. Not even a 1 star.

The best hotel the service is amazing, it’s clean and they provide any information need it for tourists.. we booked few tours with mostafa he works in the hotel tours and honestly he is amazing I recommend him 100% . I had my children with me and I needed someone to show us around and feel safe, he is the the one, he took us to the most amazing places to visit and all the ruins..

1/ there was no hot shower despite being asked multiple times on multiple days Kept saying central. Will take time but it was NEVER there 2/ the room toilet were not clean 3/ the bathroom had used tissue wipes that made the whole bathroom smell 4/ bad communication 5/ no lighting. Lights were broken Do not trust the pictures online The staff- Ahmed. A boy. He was very helpful he tried his best to help us but there was only so much he could do

I experienced the HIGHEST level of service I’ve EVER experienced in my life! Staff is absolutely incredibly friendly and hospitable. Went out of their way to make sure we were happy! I truly felt they would do absolutely anything to accommodate any request.

This property is not a 3 star hotel. Firstly the hotel looks nothing like on the pictures, it’s very run down, fixtures are old, hotel looks terrible. Air con has been too low and I was cold and no remote to switch it off. No kettle in a room, NO HOT WATER!!! I literally bathe in cold water. Pool has no loungers and ones provided were dirty and old. The manager was bothering me far too much I found that uncomfortable. He tried to take me on some trips which I didn’t even discuss with them at all! NO BREAKFAST!!! I had to ask for it!!!! It really upset me and I couldn’t wait to just get out of that place. Hotel isn’t managed properly and it’s very poor overall! Shop next to the hotel overcharged me. Avoid this place at all costs! Really ruined my trip.

This property is not a 3 star hotel. Firstly the hotel looks nothing like on the pictures, it’s very run down, fixtures are old, hotel looks terrible. Air con has been too low and I was cold and no remote to switch it off. No kettle in a room, NO HOT WATER!!! I literally bathe in cold water. Pool has no loungers and ones provided were dirty and old. The manager was bothering me far too much I found that uncomfortable. He tried to take me on some trips which I didn’t even discuss with them at all! NO BREAKFAST!!! I had to ask for it!!!! It really upset me and I couldn’t wait to just get out of that place. Hotel isn’t managed properly and it’s very poor overall! Shop next to the hotel overcharged me. Avoid this place at all costs! Really ruined my trip.

Room comfortable with Air Aconditioned but breakfast was terrible. A surprise box with only one mango juice one chocolate croissant and a pack of fried potato no bread no cheease no milk no coffee. Pool is ok

The Pictures on Hotel.com DO NOT represent the reality of the Hotel. Avoid this place completely. Also very nosey outside with their friends beeping horns constantly until about 2:00am. Then restart first thing. The hosts just can’t be bothered to actually run a hotel. Simply don’t book this Hotel. Dirty horrible place, pool was brown.

The Pictures on Hotel.com DO NOT represent the reality of the Hotel.Avoid this place completely. Also very nosey outside with their friends beeping horns constantly until about 2:00am. Then restart first thing.The hosts just can’t be bothered to actually run a hotel. Simply don’t book this Hotel. Dirty horrible place, pool was brown.

I would not go with Turkish airlines again as it was crowded seating was narrow

This property is very run down & dated with fixtures hanging off & worn out bedding & towels. The breakfast wasn't to my liking but edible nevertheless. What makes this property unique is the hospitality & kindness offered by all the staff except Ali who i found to be arrogant & rude with a pathetic attitued, he even gave my friend a lecture on how to dress. The rest of the staff where always pleasant & always very attentive, nothing was ever too much trouble for them & any issue me or my friends had was always resolved immediately. Mostafa always looked after us when we were out & about & he organised all our excursions & drove us everwhere. However, if your thinking of staying at this hotel & takung up your site seeing through Mostafa then be aware of the charges & don't feel pressured or obliged to pay for any trips/excursions you haven't requested or agreed to as he does pre book trips etc without informing you & then expects you to pay for something you don't want to do & can get angry when you refuse to go, always ensure you are clear on what you are willing to pay him beforehand or do your site seeing independently.

The staff were absolutely fabulous. We stayed in colder weather so could not use the pool which was a shame as the pool and outdoor area looked really nice. Staff could not be friendlier and very helpful. No request was too hard. The rooms are dated, but still comfortable and the hotel is close to Karnak temple also. We were hapoy with our stay and would stay again.

The staff were absolutely fabulous. We stayed in colder weather so could not use the pool which was a shame as the pool and outdoor area looked really nice. Staff could not be friendlier and very helpful. No request was too hard.The rooms are dated, but still comfortable and the hotel is close to Karnak temple also.We were hapoy with our stay and would stay again.

I had an great experience at this hotel. They have a restaurant open at all times and so is the pool! The staff was very helpful and nice. I would stay again!

The rooms, restaurant, pool and lobby were really old and totally different from the web photos, you’ll be surprised the doorknob, bathroom and Airconditioning also! Lol (traveled since Dec 25- Jan 04 2019)

This is an amazing hotel with a wonderful staff. We love it. Nice rooms, nice facilities, good restaurants. Will definitely stay here again if we are ever in Luxor again!

The staff were really nice, friendly, helpful. Big breakfast, they made us feel very welcome, big thank you.

I stayed 2 nights. Cheap price and the locality was good. I walked to Karnak temple in 15 minutes. Shops and resteraunts within few minutes walk.

The hotel was clean the people working there were very friendly. The manager helped us to arrange our hot air balloons experience for my family. Sara and the rest of the stuff were very friendly and went out of their way to make us feel home. There were a lot of taxis and the area was safe to walk at night.

I've been before and was satisfied although the breakfast is not very good, but having said the price is very cheap although I haven't compard it with any othet hotels in the area of similar valibre. This time the pool was not very clean on arrival and was not usable for 3 days. The sun beds are falling apart as well. The staff are all very helpfull when they understand what u want. What is really needed is a good manager. I would probably go again but only because it is so cheap.

It was definitely not what I would consider a 3 star. 1 star in my opinion. area by the pool very run down. pool water was murky. I know that they put chemicals in it at night but did not make water clear. room was very outdated. air conditioner not that great. towels in bathroom looked dingy. Don't think they know about bleach. Staff were friendly but english was poor. Communication a bit difficult. Breakfast was promply served once you arrived in dining area.

It was definitely not what I would consider a 3 star. 1 star in my opinion. area by the pool very run down. pool water was murky. I know that they put chemicals in it at night but did not make water clear.room was very outdated. air conditioner not that great. towels in bathroom looked dingy. Don't think they know about bleach.Staff were friendly but english was poor. Communication a bit difficult.Breakfast was promply served once you arrived in dining area.