The property itself was convenient. It’s right in the middle of town so, you can easily walk everywhere. The continental breakfast was great. Although the room was smaller than our cruise cabin, it worked for what we needed. Check-in was rough. We were told we could check in until 10 or 11pm before we would have to go to a sister property. We got in at 9pm. The front desk was closed but no fear, they had a self check in kiosk. Unfortunately it was broken. I didn’t know how to otherwise check in. They had a phone number to call but no local phone to use. Ultimately we had to walk the 6or so blocks to the sister property to check in. The only other negative was the lobby temperature. It was uncomfortably hot! With all that, we would still stay there again!

The hotel is in dowtown infront of Troll Museum. It's very easy to catch the bus to&from airport. I really enjoy breakfast over there. The customer service is very nice we can store our lugguests since we're too early to check in. Our room is small so is our beds. We can hear birds make a lot of noise at night. If we go to Tromsø we'll stay there again!

We arrived super early and they offered us breakfast and to take our bags. We checked in later in the day. The room was comfortable and it had a good shower. The gulls are protected so they nest all around, but the ear plugs offered worked well. Breakfast is really good. Location right by the quay and we would definitely stay again.

Staff was amazing! Very helpful and friendly. Hotel was clean, quiet, convenient.

Great breakfast options and great central location.

came too late on sunday to meet the staff , but I have been there a few time and everything is ok

The staff is very friendly and helpful. Great breakfast. The bathroom is pretty small and could use a little updating.

Everything was perfect. We’ll definitely return again for a longer time.

Simple, convenient, well located, comfortable, and very functional.

Great location Friendly staff, breakfast good

A small hotel , close to shops, buses and various trip pick up points. A lovely breakfast included.

I was very pleased with this hotel. It was in a great location, staff was friendly. It was a bit ‘no frills’ which was fine with me. No housekeeping in the room. I had to specifically request clean towels - and as a solo traveler, it was ok that no one cleaned the room- but that might be an issue for some. Breakfast was good. Coffee not so much - but there is a nice coffee shop close. I would stay here again.

Nice and comfortable hotel. Nice breakfast with many options.

An ok hotel. Asked for a recommendation for seeing the northern lights and this girl at recepton sent me to a local park / lake. She said it was only a 25 minute walk. She forgot to mention that it up a very steep hill for most of that time which makes it an hour walk. And due to the ice it was extremely slippery doing that walk. I ended up slipping over and hurting my back. I then found out the next day the lights were visible from the hill where the cable car takes you Don’t take this recommendation if you aren’t fit. The breakfast was good and the guy that check me in was lovely. The beds were extremely hard, like sleeping on a brick. A very good shower. Overall ok but I left disappointed due to bad advice from a staff member.

The staff at the front desk were warm and inviting. The breakfast offerings are featuring a wide array of choices. The lobby's coffee and tea corner was a lovely addition, contributing to a cozy atmosphere. The hotel boasts a superb location. On the downside, the room we were assigned was not up to par, with mold visible in the shower area. Upon checking in, we noticed that the bed sheets were not clean. Furthermore, the bed linens remained unchanged for a duration of our stay, which was concerning in terms of cleanliness. The level of housekeeping was lackluster, leaving us to question whether the room had been serviced at all; the only clue to any service was an extra roll of toilet paper. The room was uncomfortably small, barely accommodating our luggage. Given the exorbitant cost, the hotel failed to deliver adequate value for the price.

Great, well run hotel. Rooms are clean. If you like space, you might find the rooms compact, particularly the bathroom. However, if your room is a pace to rest and keep clean, then it's absolutely fine. The breakfast buffet is excellent. A wide range of foods and plenty of it. They also provide free tea and coffee through the day, with biscuits and also waffles in the evening. I booked my whale watching and northern light excursions with reception, and they were able to advise well. The hotel is an economical option, and does a great job. I'd stay there again.

Delightful property employing cheerful, knowledgable staff. Rooms are compact; think space efficient, not grand luxury. A hot water pot is provided. No fridge, safe, closed clothing closet or even hooks to hang coats on the wall. No bar soap, shampoo, conditioner, or cream provided. Just a serviceable foam soap pump at the sink and in the shower. A desk, chair and tv are provided; lighting is minimal, but sufficient. Breakfast buffet is surprisingly robust with many choices of good quality food. Evening self made Scandinavian pancakes with syrup, berry jams, goid coffee and teas is a delightful touch. 7-9pm daily. Bonus: literally across the street from bus #42 which runs 16 minutes to the airport for a few krone. Better than a taxi, Uber, or airport shuttle. Enjoy!

Very comfortable hotel, easy walk to everything.

Fikk oppgradert fra superior til leilighet, god plass.

The service (breakfast) and all day light drinks, the people are all very nice, the location is the best. The property is out dated, the bed is really small and soft.

Poorly laid out room. No clean bedsheets during a week stay. Location is great but is more like a hostel at hotel prices.

Easy walk from bus terminal. Great location for walking around Tromso. Helpful staff and excellent breakfast.

The breakfast was incredible

Start of stay a little complicated following a problem with the room and bathroom. Thank you very much to Daniel who showed great professionalism and exemplary responsiveness and resolved this situation in a few hours. The new room met all expectations. Daniel, you embellished the end of this stay. Your kindness was truly appreciated. Even though the entire staff is friendly, you are the light of this hotel. Thank you so much. B

The hotel is in the central of the Tromso,so I could walk around and enjoyed shopping,eating,drinking,and sightseeing! Staffs at the hotel are all kind and helpful. Breakfast is perfect! I can drink coffee or tea anytime at the cafeteria in the hotel.

Comfortable small lovely hotel

It was so nice to stay at this hotel. View from the window was perfect. Raining for 3 days, but was able to have a great rest.

Functional hotel in a very good location. Be aware that several of the staff I met don't speak Norwegian! Not a problem for me personally, but a bit weird for a hotel in Norway.

Since we had a early tour To early for breakfast which was included but still you pay for it. We asked would it possible to pack a box for us. They said they set out early coffee, juice, croissants for people who have tours but it’s out at reception and everyone helps themselves. So when we go to get some. No glasses etc. not a big deal but maybe they would like to rethink a better way. Very nice people and hotel.

Service and reception were very accommodating!

Very nice property. Staff was super helpful in many ways.

Tiny hotel near the harbour. Lots of shopping in the area. Spartan accommodation but very clean. Excellent staff