There was no heating in the Room, heating wasn't working, The restaurant was ok.but other than that the hotel was clean and tidy. Staff was helpful and friendly.

Great breakfast and friendly staff

Very helpful staff, room was very clean and well equipped, also breakfast was very nice hot with a good selection, overall very pleased with the hotel, i would stay at the George hotel again without hesitation.

We knew the property but had never stayed. Used as a base for staying in local area. Rooms were subject to noise from outside smoking area so not ideal if you wish to sleep before closing time.

Really enjoyed our stay. Such lovely friendly staff. Great you could park for free and so central to the town. Thank you.

Fantastic food, room unclean but rectified.

Fantastic food, room unclean but rectified.

Great place to stay in historic castle Cary…friendly staff, comfy rooms and great classic breakfast to see off a hangover! Rooms are a little shabby but were clean and functional…certainly value for money at £100 per couple included breakfast and parking.

Great place to stay in historic castle Cary…friendly staff, comfy rooms and great classic breakfast to see off a hangover!Rooms are a little shabby but were clean and functional…certainly value for money at £100 per couple included breakfast and parking.

The kitchen extractor pipe was very close to our bedroom window - very noisy!

The room itself was clean, and they had shampoo/showergel/towels and the shower had fairly good pressure. However if we were staying longer than one night clothes storage would have been a problem as there was no wardrobe or drawers! Additionally the sing bed was incredibly uncomfortable S there were 2 slats missing from the middle of the bed.

Really very good. We weren’t honestly expecting much for £95 including breakfast but it was very good. The only thing that let it down was the fan provided in the room. It was very hot when we went and a better fan would have been appreciated. The breakfast was lovely and all of the staff were very friendly and helpful.

Really very good. We weren’t honestly expecting much for £95 including breakfast but it was very good. The only thing that let it down was the fan provided in the room. It was very hot when we went and a better fan would have been appreciated. The breakfast was lovely and all of the staff were very friendly and helpful.

A pleasant traditional country inn. Friendly staff and good food

A pleasant traditional country inn. Friendly staff and good food

staff fantastic booking in quick , food fabulous. would stay here again

Friendly service, from reception to bar staff to breakfast staff. The breakfast

Dreadful bathroom - Nothing worked ( light , ventilation , towel rail heater stuck on hot) We were not told about Cider/Beer festival and car park closure and live/loud music...... Many items on menu not available.

Dreadful bathroom - Nothing worked ( light , ventilation , towel rail heater stuck on hot) We were not told about Cider/Beer festival and car park closure and live/loud music...... Many items on menu not available.

Broken TV shaving light plug chain. Room and bed ok.

Such a beautiful hotel, really clean comfortable and peaceful. Hotel feels really comfortable and very English countryside. Really lovely staff who were so kind and relaxed, very friendly and welcoming. Had a great sleep and check in and out was so easy. Would absolutely love to come back for a longer stay soon. We had a lovely time.

Such a beautiful hotel, really clean comfortable and peaceful. Hotel feels really comfortable and very English countryside. Really lovely staff who were so kind and relaxed, very friendly and welcoming. Had a great sleep and check in and out was so easy. Would absolutely love to come back for a longer stay soon. We had a lovely time.

Had stayed at The George on several occasions and knew what to expect. What I didn’t expect was to have Christmas carols blaring into the room until 2300. They only stopped when I went downstairs to ask the manager if he realised the music blaring in the bar and restaurant was the same in the bedrooms above. Sound insulation would go along way to solving the problem. Also did not expect the waiter to whip our plates out from under us the moment each of us finished as he was in a hurry to get us out and the drinkers for the local hunt in. Did not expect to be charged for a room that had the occupants name changed on Expedia but The George took as a fourth room being added. At no time did they ask where the fourth guest was and when was he checking in. It was only on returning home did I receive an email stating my card had been charged for the fourth room. Manager less than helpful. The extended family have overlooked the shabby diy decor in the rooms as the hotel is within walking distance to the grandchildren but bad customer service is unforgivable. Finally not sure how legal it is to lock the doors to the hotel at night without having a crash bar on the door to get out without a key. Delay in writing has been due to wrangling with Expedia about the extra room charge, They finally called it quits and refunded the charge themselves as they couldn’t get a straight answer from the hotel. Hope the extra cash was worth it as you’ve lost future bookings.

Had stayed at The George on several occasions and knew what to expect. What I didn’t expect was to have Christmas carols blaring into the room until 2300. They only stopped when I went downstairs to ask the manager if he realised the music blaring in the bar and restaurant was the same in the bedrooms above. Sound insulation would go along way to solving the problem.Also did not expect the waiter to whip our plates out from under us the moment each of us finished as he was in a hurry to get us out and the drinkers for the local hunt in. Did not expect to be charged for a room that had the occupants name changed on Expedia but The George took as a fourth room being added. At no time did they ask where the fourth guest was and when was he checking in. It was only on returning home did I receive an email stating my card had been charged for the fourth room. Manager less than helpful.The extended family have overlooked the shabby diy decor in the rooms as the hotel is within walking distance to the grandchildren but bad customer service is unforgivable. Finally not sure how legal it is to lock the doors to the hotel at night without having a crash bar on the door to get out without a key.Delay in writing has been due to wrangling with Expedia about the extra room charge, They finally called it quits and refunded the charge themselves as they couldn’t get a straight answer from the hotel. Hope the extra cash was worth it as you’ve lost future bookings.

What a lovely hotel, well placed to what we needed. Great atmosphere in the bar and the food/service was very good. The room was well placed being outside of the main hotel especially as we had our dog with us, only criticism was the bed/mattress was rather uncomfortable. Excellent stay.

What a lovely hotel, well placed to what we needed. Great atmosphere in the bar and the food/service was very good. The room was well placed being outside of the main hotel especially as we had our dog with us, only criticism was the bed/mattress was rather uncomfortable. Excellent stay.

A wonderful inn. Great food, cider and beer. Staff very helpful. The room I stayed in, I gave a 4 out of 5 as although it was clean and comfortable it could do with a refurbishment. I would use the George Inn again.

Staff very friendly.Room in real need of refurb and redecoration.

Staff very friendly. Room in real need of refurb and redecoration.

Quant and quirky would be a generous way of describing this place - but disappointing and dilapidated would be more accurate. We have stayed in worse places, but not much worse and you usually get what you pay for. Here you pay a lot, £90 or more, for a pretty awful experience.We probably should have read other reviews before staying here, reading them now its obvious that this place is run by people that either havent got a clue or, more likely, couldnt care less; the same comments come up time and time again over several years and theyve done nothing to address them.Our room was accessed via the car-park past empty beer kegs and an overflowing drain from the kitchen. Mismatched furniture, curtains hanging off, dodgy cushions on the awful 4 poster, random ornaments and plastic flowers, dilapidated bathroom... so far so bad - I could go on...Only one bath towel was provided so we went to reception to ask for another, nobody in attendance, just a loud and angry dispute between staff members going on in the nearby kitchen and in earshot of customers. Once in bed we were lulled to sleep by the constant drone of the beer cooler just outside the bathroom window.Breakfast was served in the bar, I say served but it was mostly help yourself, it was OK but not a redeeming feature.Perhaps the owners should try the rooms out themselves. Would we stay here again? Definitely not. A rip off. Castle Cary is a lovely place but this is an embarrassment to the town.

Quant and quirky would be a generous way of describing this place - but disappointing and dilapidated would be more accurate. We have stayed in worse places, but not much worse and you usually get what you pay for. Here you pay a lot, £90 or more, for a pretty awful experience. We probably should have read other reviews before staying here, reading them now it's obvious that this place is run by people that either haven't got a clue or, more likely, couldn't care less; the same comments come up time and time again over several years and they've done nothing to address them. Our room was accessed via the car-park past empty beer kegs and an overflowing drain from the kitchen. Mismatched furniture, curtains hanging off, dodgy cushions on the awful 4 poster, random ornaments and plastic flowers, dilapidated bathroom... so far so bad - I could go on... Only one bath towel was provided so we went to reception to ask for another, nobody in attendance, just a loud and angry dispute between staff members going on in the nearby kitchen and in earshot of customers. Once in bed we were lulled to sleep by the constant drone of the beer cooler just outside the bathroom window. Breakfast was served in the bar, I say served but it was mostly 'help yourself', it was OK but not a redeeming feature. Perhaps the owners should try the rooms out themselves. Would we stay here again? Definitely not. A rip off. Castle Cary is a lovely place but this is an embarrassment to the town.

Very cosy and welcoming hotel and restaurant area. The room was very clean, however, it could do with redecorating. Additionally the room and bathroom were quite dim and the window was awkward to open and close. I would definitely stay here again.