Great spot will be back

Fantastic resort in a very natural setting. Very well organized, clean and friendly resort. 4x4 beauty spots tour was great, guide was very knowledgeable. Definitely recommend.

Quiet clean

Good

Ok so Fraiser island is lovely without doubt, not so lovely is paying 1k aud for 2 nights in a hot tub villa that has a tub that struggles to fit 1 normal sized person comfortably, and that for all intensive purposes isnt part of the resort, and that you need to clean yourself!! ..... likewise the dune restaurant at $100 per head is terrible, the food would be good at a $25 price point as doesnt even live up to most surf clubs, and doesnt even have nice views!. Also the resort itself is inland and has no good views (although is sat in a forest which is cool!)

Beautiful resort. Great jumping off point to see magnificent K’Gari.

There were plenty of helpful friendly staff, but I feel some waiter service around the deck area and pool would enhance the experience. The room was greatand clean but could use a little general maintenance.

Remoteness

there is only 1 dryer working on site all the other ones are broken. They should be fixed as I lost time waiting for my turn to dry my clothes.

This island is beautiful! So Much pristine rainforest. Take the full day Beauty island tour for an amazing experience and stop into Peter Meyers art shop to see his incredible photography!

Amazing place. Staff so kind and friendly. Shout outs to Dune the best Japanese fusion food I have had in a long time ! Peter our guide on Beauty spots tour. Amazing funny and knowledgable. Ethan/Evan?my kayak guide this morning great trip out. Pambila in the spa for a great treatment. Will defo be back.

I felt very sorry for the staff. They were overworked, inexperienced but tried hard. The dining options were very limited and usually had long waiting times. A shuttle service to the spa villas at the top of the resort would have made getting children, strollers, aged a lot easier on such hot and humid days.

The menus are very limited, when busy waiting times for your food once ordered can be from 15 minutes to 1 hour 30 minutes.

Its a great resort overall if you plan on staying on the western side and not exploring.

We were extremely excited for this trip, but unfortunately the resort is just mediocre. We stayed in the villa #614 (privately owned and administered by the resort) and, while we'll thought out, we had to contend with some of the worst mattresses we had ever experienced in our lives (think a 15yo mid-level Ikea mattress). The couch was also in a terrible state, so we may have been unlucky there. The it comes the restaurants, and we tried all three. Dune (the more expensive one) was pretty adequate, but the other two were not. Mediocre breakfast, domino's-like pizza, and it ended up taking up some time to find a few good dishes (Onion rings, Korean chicken, nachos and fish and chips at Sand and Wood). Finally, the pools were permanently cloudy with people behaving like animals without any interference from resort personnel. It is easy to say that it is not really worth the price.

This was a wonderful place to stay. It’s set in native bushland, with lots of boardwalks and formed tracks through the property. We enjoyed sitting on the veranda watching birds and lizards, swimming in the lovely pools and watching the sunsets. There are also a number of excursions to explore the island from the property, and a small shop with plenty of supplies. Highly recommended!

We have been going to Fraser for many years & were lucky enough to spend many of our visits there when it was privately owned. Since it has changed hands we’ve been quite disappointed with how they’ve changed it. The number of staff & level of service has diminished quite dramatically & the food selections are disappointing, there is only so many burgers ect one can eat, the buffet dinner that used to be in what was the Maheno restaurant was much better & I think the people of Hervey Bay would miss the once a week seafood extravaganza. It really is a shame when big companies ruin things that have been so successful in private hands, I don’t understand why they would change things that work?

Gorgeous piece of paradise is Frazer island. The hotel at this moment is not a resort. The lack of staff makes it really difficult for guests to have a resort experience. Boat tours are all cancelled (Although the website says sold out) because there are no workers, Spa is closed cause there are no workers. Restaurants closed because there are no workers or the hotel doesn't wanna pay Sundays or bak holidays rates. Either way the experience is the same for guests, poor. Frazer Island makes it up in behalf of the hotel......

Needs a remodel

Relaxing atmosphere however the room mattress could of done with replacing. Very uncomfortable. Ceiling fans would of been nice instead of air-conditioning. I had to clean the filters out.

Loved the uniqueness of the island, how beautiful it was. Was probably a little to quiet, we stayed 5 days and it became boring.

We were locked out of our room as door needed fitting and we were late for a wedding. Also the bar staff were very slow. But everything else was lovely

Liked the property, it was in pretty good condition. We realize there are extra costs being on an island, but we found the prices of the food and drinks to be a little high. The room was in pretty good condition the shower floor was missing the seals, and the toilets for some reason difficult to get to flush, exhaust fans didn't seem to work well,beds and pillows were comfortable. Staff were friendly. Overall a good escape.

If you have the patience to understand that your remote and all that entails it’s absolutely world class.

Dangerous shower in our room

We stayed in a 2 bedroom villa which was clean and quite spacious. A really nice bush settting for the resort. The resort was great overall and the optional activities such as the sunset cruise and night walk were fantastic.

Cooloola villa 718. Fully air-conditioned. Well equipped kitchen. New bathroom. Recently replaced living room sofa set and dining room set. Beds very comfortable. Close walking distance to the main building for restaurants and pools. Far enough for it to be quiet. Cocktails at Sunset bar is decently priced. Restaurant menus a bit uninspiring for the price. Shop on island wasn't as expensive as I'd initially thought. If self catering, bring your groceries over from the mainland. Bags of ice can be bought at the island store. Could do with a new vacuum cleaner.

The resort is excellent. Great pools, dining options and service.

Perfect location for a big family adventure

Stayed in a 2 bed villa, it was clean, comfortable and very spacious. It exceeded our expectations. Food at restaurants were terrific. Beauty Spots tour definitely worth it

Brilliant stay at this hotel which blends into the jungle. Great beaches , excellent tours of island

From mainland check in to departure, this resort had friendly and helpful staff from around the world. It’s carefully landscaped gardens and lagoons bring an abundance of wildlife. At night time the orchestra of frogs is beautiful to listen to. The lagoon style pool is fabulous. There are three eateries with different moods to cater to all tastes. The highlight was the beauty spot day tour to Lake Mackenzie, Eli Creek and the Pyramids. A well equipped day spa and general store make this is a relaxing break. It’s beautiful,