The hotel was built in 1975 and while the architecture continues to appeal, it has not been very well maintained. There is a lot of rust, peeling paint and chipped walls. Room has a lot of poor maintenance, for instance the bed bottoms were totally torn. The hotel staff speaks very rudimentary English and were not able to help with anything but the simplest requests for help. The breakfast is not particularly tasty, and one wonders why the sugary water is offered as a “juice”. Wifi coverage is very unstable and rather slow. And I haven’t even started talking about the school trip with dozens of kids that could have been seen and heard on the beach, in the restaurant, or at the pool.

Fit for families with kids. However for such expensive place, to pay for beach umbrellas and towels and pool usage is too much

Nice like old Hawaii

Beach access and beautiful facilities

This awsome interested for stay holiday

This awsome interested for stay holiday

Expensive

little bit old

It had a private beach so we could go whenever we wanted to. Even the breakfast buffet was full of options and delicious. The staffs were friendly too.

It had a private beach so we could go whenever we wanted to. Even the breakfast buffet was full of options and delicious. The staffs were friendly too.

My stay was excellent. Some staffs don't speak English, but their service were good. One suggestion would be, to increase the variety of buffet, we stayed for three nights and unfortunately, the majority dishes were the same for lunch and dinner.

It was a private beach so not too crowded. And you will really feel close to nature because on how its build. They are so accomodating and will help you in any way. It was close to bus station so you can visit other places even if you don’t drive or have a car with you. It was really an amazing experience to stay here.

Very close to beach. Beautiful architecture with botaniques.

FOREIGNERS BEWARE! We had an awful experience at this hotel, which is unfortunate because we were very excited to have access to a private beach and pools. These facilities do not allow tattoos (this information is NOT readily available at booking), so my husband was asked to put on a shirt while we were swimming. He went to the front desk to politely ask about this policy and was ridiculed by the staff (particularly the manager). They laughed at him and referred to him as "gaijin" (a slightly derogatory word for foreigner) multiple times. We live and work in Japan and understand the culture surrounding tattoos, as well as the negative feelings towards Americans due to the trouble historically caused by the U.S. military bases. However, this level of rudeness and blatant racism is unprecedented, especially in the hospitality industry. Combined with the fact that the outdoor pool was closed and the other pools/beach had limited hours, we basically paid a steep rate to use our hotel room (which was nice, but out of date and had electrical issues) and swim/sit at the beach with clothes on. We have had great trips to Okinawa before and plan to return many more times, but we will never book Hotel Moon Beach again. We were treated as an inconvenience rather than as customers, and clearly the quality of our experience is valued much less than that of Japanese guests.

FOREIGNERS BEWARE! We had an awful experience at this hotel, which is unfortunate because we were very excited to have access to a private beach and pools. These facilities do not allow tattoos (this information is NOT readily available at booking), so my husband was asked to put on a shirt while we were swimming. He went to the front desk to politely ask about this policy and was ridiculed by the staff (particularly the manager). They laughed at him and referred to him as "gaijin" (a slightly derogatory word for foreigner) multiple times. We live and work in Japan and understand the culture surrounding tattoos, as well as the negative feelings towards Americans due to the trouble historically caused by the U.S. military bases. However, this level of rudeness and blatant racism is unprecedented, especially in the hospitality industry. Combined with the fact that the outdoor pool was closed and the other pools/beach had limited hours, we basically paid a steep rate to use our hotel room (which was nice, but out of date and had electrical issues) and swim/sit at the beach with clothes on. We have had great trips to Okinawa before and plan to return many more times, but we will never book Hotel Moon Beach again. We were treated as an inconvenience rather than as customers, and clearly the quality of our experience is valued much less than that of Japanese guests.

Had a wonderful stay with my family at Moon Beach hotel. Our room was big, clean, with a nice bathroom and a veranda. The hotel has a beautiful private beach and outdoor/indoor pool. Food was delicious, the staff is kind and professional. I just want to mention that the baby chairs at restaurant aren't suitable for infant.

All of Moon beach was occupied by the resort. It's a bit far from the airport, but the resort is beautiful.

The parking was fee was not included to my knowledge, however the stay was VERY good. Me and my wife really enjoyed ourselves. We will definitely be going back.

nice the room is big and clean , nice view beach front the water is clear the pool is clean ,but the sand in the beach is not so soft your feet can get hurt because of the stones

nice the room is big and clean , nice view beach front the water is clear the pool is clean ,but the sand in the beach is not so soft your feet can get hurt because of the stones

Great hotel for families, lots of guests bring their family. I went with just my partner (no kids) and as long as you adjust your time to miss peak times it is really great and quiet. The beach is fantastic, so beautiful and clean!

The hotel was clean, the staff was very friendly and close to other restaurants snd sightseeing.

入住飯店居然要額外支付停車費(還不是代客停車唷)，在海灘借一條毛巾也需要日幣500元...... Still can't believe they charge for parking and beach towels. (not cheap either)

The rooms were very clean, as well as the hotel facilities. The holiday displays for Christmas and the New Year were wonderful. The restaurant and bar were very nice. The pool and beach were fantastic. There were beach toys to play with for little ones. the stores were open at convenient times.

My stay at Hotel Moon Beach was a very pleasant experience. During Christmas time, it was not super crazy busy. The weather was “cold” for Okinawa, but 20 degrees Celsius is very warm for a Canadian. The ocean water was “cold” but very swimmable. And bathing in the sun makes it that much more relaxing. The ambience and exclusive beach really stand out for me. This is my second time in Okinawa, and first time at Hotel Moon Beach. I went with my Girlfriend, who’s first experience at a resort like this, and Hotel Moon Beach provides that total Resort Experience. The Japanese Spa (onsen) is relaxing, Massage was great, and the walkable zones in the resort all provide a very tranquil and enjoyable time. The food, just like many resorts, can be a bit salty and sweet. I recognize this is typical Resort style cooking, so nothing too amazing about the food, except that it satisfies hunger and needs. There are many restaurants around the area which is walking distance, which come out to roughly the same cost. Just different experiences. The food serves its purpose and is good for what it is. I would rate the food 7.5/10 The staff were very friendly and approachable. They did their best to provide proper instruction and direction in English. Which I can feel they genuinely cared about making sure to answer our questions. The Beach and the Activities are TOP NOTCH! I did the Hover board, and is more difficult than it looks, the staff was very supportive.

Building itself was old, but the room was very big and clean. Staff were fantastic! Close to lots of good restaurants and nice beach! We’ll come back!!

Service is good.

Nice hotel grate view and good service ! Room very clean and comfortable!

Great location but very dated in parts and in rooms. Lots of facilities were closed, even the infinity pool which was very disappointing

Very old hotel. Poor air conditioning.

Very dated hotel and I did not expect that for the price. I think the best that they have is the beach but unfortunately Nov was not hot enough for us to do anything on the beach. Also it was refurb going on so it really disturbed our sleep while we still had jetlag.

Best of Ocean view But service so..so Extra time 1 hour charge =3000Y.. I am disappointd to moon beach .. So I think part of service so bed....