Beach front property

Thank you guys… we excited our stay …. The staff is amazing…. To the point that we enjoy so much that we change our flight….

Despite it being peak season, the pool bar and main bar were both closed and they were both listed as open on their website. They had a bell by the pool bar to call for service but it was rarely answered and even when it was, it was likely the drinks would not arrive. The pool area is very small with nowhere near enough loungers. Staff were clearly overworked and those that were there were slow and didn’t really seem to care. Breakfast was not worth the money. Rooms very overpriced. The bed was very comfortable though, I will give them that. Reception staff were helpful. Honestly would never stay here again. Very disappointing.

Good stay

The overall stay was okay the cleaners and the kitchen were probably the best things about this place. There’s a lot of construction on the property that takes away holiday atmosphere. I booked a birthday surprise on arrival however arrived to the room to find nothing had been set up for my wife this was rectified later. Limited dinning options and food is average. The bed and bedding is terrible I asked for a mattress topper it was so thin and after the first night sleep on the comforter I went to see the receptionist and showed him my face had bites all over it he replied what should I do and if I got more to call him unsure what he would of done then so didn’t bother. After 7 nights came back to NZ and had to see a chiropractor the beds are old and hard. There were ants in the bedroom area we advised the reception no one came to look until three days later. The lack of care for long staying customers was disappointing. Wouldn’t stay here again however enjoyed Le Meridien food options, staff and overalll atmosphere.

Absolutely beautiful stay. The staff were fantastic!

From the moment I booked through to check-out the accommodation and their services have been amazing. This trip was a surprise birthday present for my husband. I contacted the resort ahead of time to organise a surprise in our room on the night of his birthday. The staff were very accommodating and went above and beyond what they could do to make the surprise successful. Every staff member we came across whether at the concierge or restaurants - were extremely friendly and welcoming. The only suggestion I would have is to have a breakfast variety. I paid extra to have breakfast included into our stay, but each day it was the same breakfast items. It was good food, however, eating the same meal each day became a bit tedious. Other than this I would highly recommend this accommodation. We had the one bedroom suit with partial sea view and balcony. The room was spacious and clean. The sea view was worth it. Location wise, we were able to access the beach from the resort. It was also a waking distance to the local strip for food and drinks. The staff were also helpful in calling us private taxi's without any problems. Could possibly say one of the best accommodations my husband and I have resided at.

The location and beach access makes this the perfect holiday destination.

We had a great 10 days here. You can manage getting around with bus and walking but we hired a car for most of our trip which was fantastic as we had freedom to go further, and the hotel has free parking which is great. The pool is small but nice. Would be better if they got the swim up bar running again, a real missed trick there. The restaurant was shut during our stay but the little cafe burgers were nice enough. One of the lifts was down for most of our stay, then the other lift went down one evening so they took us to a service elevator but that collapsed down half a level with the door half open so we all hastily scrambled out and found some stairs! Basically the property could do with a fair bit of maintenance and repairs. The rooms are very spacious though. We did ask for a mattress topper as the beds are very hard. They also have washers and dryers on level 5 and 7 which was very useful for a long stay like ours.

Really enjoyed the beach being so close

Absolutely loved it. The aquatonic is amazing and the customer service is outstanding. Food a little hit and miss but cocktails were great.

An average stay. Room was nice and spacious and clean. Bed was pretty hard. Pre ordered a taxi through the hotel from the airport which didn’t turn up. Had to wait an hour for a different taxi to turn up. Breakfast was good but food from the restaurant was pretty poor and very over priced for what it was. Cocktails were average and had to ask for lemon to go in to add flavour. Good location to explore.

You should work on breakfast its very poor

My wife and I had a lovely stay. The hotel is extremely well located and in walking distance of many great food options in Noumea. We also left behind a dress by accident and Melodie from the front desk helped organise it to be returned to us which was very nice also.

This was a nice facility with some shortcomings. Of particular note, breakfast was not up to scratch for the amount you pay. Secondly the gym lacks basic equipment. While the staff were friendly, they weren’t as attentive to requests. Rooms very nice.

A beautiful resort in the tropical paradise of Nouméa. The rooms were spacious and clean, the staff helpful and friendly and the resort had a friendly, relaxed ambience. Beautiful garden area to read, relax and have an evening a drink. Pool was well maintained and inviting. Close enough to walk to the local restaurants and bus stop, which takes you into Nouméa. Highly recommend staying here.

I expected more - was a bit disappointed regarding atmosphere. Breakfast buffet was adequate, but not great at all. What really was a nuissance was the service/choice of food at the Restaurant Escale. Waited half an hour for my beer, waited than for the food..... Food choice was poor.

The best hotel in Noumea. Great location and facilities, especially the pool area and spa. We were a bit disappointed with the lack of open bars, especially the terrace bar which was closed while we were there. The beds in the hotel need replacing. They are hard and uncomfortable.

The room was excellent, all of the staff were wonderful, friendly and very helpful, the carpark was close to the front door. The property and rooms were in excellent condition, there was some construction but never when you were sleeping.

great place, excellent service

What a week! Gorgeous weather, amazing ocean front room, lovely people…what more could you want! Nothing was too much of a hassle for the delightful front desk staff. Quentin, in particular, was so helpful and lovely to us. Our only issue was, as a Coeliac, gluten free food is hard to find but La Pirogue on site was one of the few restaurants which had marked gluten free dishes. More Australians should visit New Caledonia - a sunny taste of France on our own doorstep. Magnifique!

We had an awesome stay at Chateau Royal. We were a big group (six couples) and the staff were so helpful with booking us taxis and dinner reservations. The rooms were great with full kitchen facilities (ask at reception if you don't have a toaster, they will give you one). The restaurant was average, but that wasn't an issue as there are so many places to eat in town. Only complaint is that the pool is quite cold - would be nice if it was slightly heated. There is a warmer indoor pool you can use but you have to pay.

food, service in every area, friendliness, music at dinner, , furnishing of rooms and bathroom.

Great service. Didn't like the decor

The quality of the facilities and the natural beauty surrounding it was sublime. It was easy to get into town. The staff were warm, friendly and did everything they could to make the stay a memorable experience. I wish that I had the words in French to tell them how much I appreciated their willingness to go above and beyond in every way. I hope it comes across in this review. Highly recommend.

Great location, clean and modern rooms,friendly and helpful staff, walking distance to local facilities

Excellent hotel, clean, functional, great location only few minutes to the shops and food, hotel restaurant had great food, reception stuff was amazing. The only problem and that is why I deducted one star is that it is noisy. There is a discotheque 200 metres from the hotel which is open 5 nights a week until 3am and the music booms through the area. I out headphones, aircon, closed the windows and coils hear basses. Didn’t sleep well. Other wise, great place.

there was constant construction on the building.The two days of jack hammers spoilt the relaxing break

Great place

The property was good. Would be great for families having the kitchen facility. It was quiet not much happening. Would have been great if the beach was open and water equipment. Not sure there wasnt due to beach closures.

Very loud construction during our stay made it unpleasant to relax around the hotel/pool during the day. Hotel didn't make us aware of this before our arrival and no compensation offered. Poor causal dining/bar options in the evening. Pleasant and helpful front desk staff.

Good clean hotel with sea view