There are 2 parts to this complex the 3 bldgs near the Ocean that have Ocean views then there are the other 2 Bldgs that front view is parking lot and rear view is of concrete wall/chain link fence. Listing should have map showing this.

The condo is wonderful, well provisioned, clean and good parking. The public spaces were terrible though. The beach is eroding and is fenced off which marred the views. The building is clearly in some danger. The pool is small and cold and no hot tub. The location was great, but with no really good outdoor living we ended our stay early and found another place to stay. A shame because the unit is so nice.

overall it was good. I may recommend it to my friends

There was no air conditioning and only one fan available. Luckily we were in January when it isn't so hot. The condo was very nice and included a washer and dryer so we were happy with that.

Bedrooms and bath were adequate. No accurate instructions for WiFi or TV. Really bad TV response. kitchen items were below average and considering the property was on the beach, NO BEACH TOWELS. I purchased some and left them... Disappointing VRBO. listing.

No A/C. Very loud and low quality guests staying around us. Felt unsafe and no privacy. e had no idea how to check in when we arrived. No signs to say checkin desk was off the premises. The toilet broke and we left a message to have it repaired and never heard from management. We had to fix it ourselves. We found another place to stay after the first awful night.

No A/C. Very loud and low quality guests staying around us. Felt unsafe and no privacy. e had no idea how to check in when we arrived. No signs to say checkin desk was off the premises. The toilet broke and we left a message to have it repaired and never heard from management. We had to fix it ourselves. We found another place to stay after the first awful night.

Place needs a deep clean. Also needs maintenance. Had to repair hand towel holder in bathroom as it was held together with a piece of plastic wrap. Place smelled musty. Sofa arms dirty and carpets were filthy. Cleaning fee was extremely high for quality of cleaning.

This property is literally steps from the beach. Beautifully manicured lawn makes a perfect place to sit while watching the sun rise. Sleep with the sound of waves crashing in the background. Not the most attractive building from the street but once inside, it’s absolutely breathtaking.

Our "oceanfront" room was directly in front of the pool. You could kind of see the ocean if you stood in the corner of the back door... lanai on the ground floor is not private.... very disappointing. The room itself was nice but not cleaned very well when we got there. Check in is confusing... you have to go to a completely different hotel to check in... that was pretty ridiculous. Luckily pur trip as a whole was amazing and overshadowed the initial disappointment of our room.

There is no air conditioning and every unit had their doors and windows to stay cool. You could hear voices all night and it was hot and miserable. Most of the doors did not open and close properly and the pool was not in good condition. We had to spend one night which ended costing $500 then moved to the hotel next door the next day.

Rented two units for this family trip. Overall it was a good stay. Just the hidden fees that took all of us by surprise and ridiculous because it's the price of another full night!!! An extra $200+ for each room. They don't tell you that this is a VRBO. THIS IS NOT STATED ON HOTELS.COM OR IF YOU GO DIRECTLY TO THE HOTEL/RESORT WEBSITE One Bedroom & Den:Towels & Trash Only $12Towels, Trash, Bed $20Towels, Trash, Linen $30Two Bedroom & Den:Towels & Trash Only $14Towels, Trash, Bed $25Towels, Trash, Linen $40There is a one-time check-out cleaning fee:1-bedroom: $150.00 1-9 nights $215.00 10+nights2-bedroom: $175.00 1-9 nights $250.00 10+nightsRented two 1 bedroom for two nights each....it should be $150 cleaning fee according to this...NOPE other HIDDEN FEES that takes you over $200. Born & raised in Hawaii & stayed in many places, these hidden fees should be know ahead of time. Whether local or visitor from anywhere else, everyone has the right to know. An extra almost $400+ that could be used to food, activities etc. No housekeeping unless you pay extra. No 24 hr front desk/guest services as stated on hotels.com & Kailani's website. You have to drive to another property for a front desk. Our units, which were across & not next to each had cleaning service people come before 11 a.m. to get in for our check out day, which they knew it was a check out day. It's a great place but be warned that you will be expected to pay an extra $200+ per room.

It was a nice place. VRBO not hotel. Disappointed: utensils in the drawer were dirty, dishwasher was full of dishes & dish soap was very watered down. Pay over $200 extra fees not stated for cleaning etc & they don't clean the place daily. Place blames Hotels.com for mistake & say there is nothing they can do about it. You find out when you check in that the extra fees are for stay of 1 to 9 days, if you want to change a towel they charge you. Unable to get another place because would still need to pay because it was past cancellation date. Price paid for two nights, you can stay at a big resort just down the road for cheaper. States FREE PARKING on site, we were told the upon arrival, owner of this room didn't opt for reserved parking & to park stalls not marked reserved, ALL STALLS ARE MARKED RESERVED! Limited parking in the driveway by the trees for 2 buildings, not 1, you have to cut your day short in order to ensure you have parking, if not, you will have to find it on another street far away or illegal park & create your own parking space & hope you don't get towed as people had to resort to parking because of no parking left. Wifi was crappy & slow. Check out is 11 a.m., @10:28 a.m. man was trying to come in, knocks on the door trying to get in with code & asked what time we are checking out, I said 12 as requested two hours ago with manager. No uniform on yet, glass tupperware of food, drinks, backpack and no cleaning supplies on him. Break time should be elsewhere!

Rented two units for this family trip. Overall it was a good stay. Just the hidden fees that took all of us by surprise and ridiculous because it's the price of another full night!!! An extra $200+ for each room. They don't tell you that this is a VRBO. THIS IS NOT STATED ON HOTELS.COM OR IF YOU GO DIRECTLY TO THE HOTEL/RESORT WEBSITE One Bedroom & Den: Towels & Trash Only $12 Towels, Trash, Bed $20 Towels, Trash, Linen $30 Two Bedroom & Den: Towels & Trash Only $14 Towels, Trash, Bed $25 Towels, Trash, Linen $40 There is a one-time check-out cleaning fee: 1-bedroom: $150.00 1-9 nights $215.00 10+nights 2-bedroom: $175.00 1-9 nights $250.00 10+nights Rented two 1 bedroom for two nights each....it should be $150 cleaning fee according to this...NOPE other HIDDEN FEES that takes you over $200. Born & raised in Hawaii & stayed in many places, these hidden fees should be know ahead of time. Whether local or visitor from anywhere else, everyone has the right to know. An extra almost $400+ that could be used to food, activities etc. No housekeeping unless you pay extra. No 24 hr front desk/guest services as stated on hotels.com & Kailani's website. You have to drive to another property for a front desk. Our units, which were across & not next to each had cleaning service people come before 11 a.m. to get in for our check out day, which they knew it was a check out day. It's a great place but be warned that you will be expected to pay an extra $200+ per room.

Nice condo that is perfect for four people. Clean and stocked with kitchenware. The main thing that made it uncomfortable was there is NO AIR CONDITIONING!!! It was so hot and humid that it made it very hard to sleep causing everyone to shower throughout the night to be able to sleep more comfortable. The other small annoyance was there was only one towel per person available unless you wanted to pay a fee for new clean towels. With all the showers we took each day/night just to not feel so sticky and gross, towel service would be great or put the washer and dryer back in the unit so we can wash them ourselves.

Nice condo that is perfect for four people. Clean and stocked with kitchenware. The main thing that made it uncomfortable was there is NO AIR CONDITIONING!!! It was so hot and humid that it made it very hard to sleep causing everyone to shower throughout the night to be able to sleep more comfortable. The other small annoyance was there was only one towel per person available unless you wanted to pay a fee for new clean towels. With all the showers we took each day/night just to not feel so sticky and gross, towel service would be great or put the washer and dryer back in the unit so we can wash them ourselves.

Property location is great,but nobody care that property,no customer service at all

Not sure if this is typical on Kauai if you dont stay in a super ritzy hotel, but there was no air conditioning! And we truly needed it! I realize the hotel cant control the weather, but a/c would sure be nice, especially since it wasnt an INexpensive place to stay! Other than that it was great, although I dont know why they have a den with a fold-out couch just off the living room instead of making it a true second bedroom??? Pull-out couches just arent comfortable, and the extra couch just isnt needed! But a great kitchen and a decent grocery store just across the street, a nice pool and beach, and THANK YOU for the washer and dryer in the unit! A true BLESSING!!!

Not sure if this is typical on Kauai if you don't stay in a super ritzy hotel, but there was no air conditioning! And we truly needed it! I realize the hotel can't control the weather, but a/c would sure be nice, especially since it wasn't an INexpensive place to stay! Other than that it was great, although I don't know why they have a "den" with a fold-out couch just off the living room instead of making it a true second bedroom??? Pull-out couches just aren't comfortable, and the extra couch just isn't needed! But a great kitchen and a decent grocery store just across the street, a nice pool and beach, and THANK YOU for the washer and dryer in the unit! A true BLESSING!!!

My family had to suffer with mold on everything in the bathrooms, dirty walls, loads of dust on the ceiling fans, and NOT a ocean view. Do not stay here!! Very dangerous. Electrical wires exposed from the dishwasher. Homeless camp right out in the front were we got to watch the homeless steal gas out of cars in the parking lot. NO HELP FROM HOTEL STAFF!!!!

The condo was comfortable and a great stay for my family. Right on the beach near great shops and restaurants in walking distance. There was no room service, but washer and dryer provided. We had to buy laundry detergent though. But, over all, great stay. I would reccomend and stay again. Next with a beach view!

It was right off the water, you could here the waves and feel the breeze in the beach front view room. It was excellent quality counters, flooring and furniture, and fixtures. It was very calm and quiet environment during the weekdays when we were there, more populated on weekend when we were leaving. The check in was difficult, it was 2 streets down in another building, but there was no indication in my booking to notify me of that. Took 30 minutes to find, called and did not get an immediate answer. There was no AC in the room. Which was not bad on most days when windows and doors were open, which had screens, and good circulation in room, but worst on humid days. The parking wasn't great. You had to reserve a spot and pay more to have a regular parking spot in the concrete parking lot near your room. Otherwise you had to park on the side of the parking lot along the dirt and tree line. No guaranteed parking especially at night. We actually did not have a problem finding parking spaces during the week, but when we left on Thursday, it was a lot more vehicles, indicating that the weekend might be more populated and thus a lot more difficult. There was no regular maid service, which was ok, but we were there for 5 days, it was two of us and we only had wash clothes and shower towels for 2 days. When we asked for more toilet paper and towels, it was a $12 fee, and would be that amount for each request. Plus the "cleaning fee" is an additional charge from room total.

This property is located separate from their check in location which is a hassle parking is none unless your unit rented has a private parking stall

It was right off the water, you could here the waves and feel the breeze in the beach front view room. It was excellent quality counters, flooring and furniture, and fixtures. It was very calm and quiet environment during the weekdays when we were there, more populated on weekend when we were leaving.The check in was difficult, it was 2 streets down in another building, but there was no indication in my booking to notify me of that. Took 30 minutes to find, called and did not get an immediate answer. There was no AC in the room. Which was not bad on most days when windows and doors were open, which had screens, and good circulation in room, but worst on humid days. The parking wasn't great. You had to reserve a spot and pay more to have a regular parking spot in the concrete parking lot near your room. Otherwise you had to park on the side of the parking lot along the dirt and tree line. No guaranteed parking especially at night. We actually did not have a problem finding parking spaces during the week, but when we left on Thursday, it was a lot more vehicles, indicating that the weekend might be more populated and thus a lot more difficult.There was no regular maid service, which was ok, but we were there for 5 days, it was two of us and we only had wash clothes and shower towels for 2 days. When we asked for more toilet paper and towels, it was a $12 fee, and would be that amount for each request. Plus the "cleaning fee" is an additional charge from room total.

Do not stay here. The main photo of the listing is NOT of the actual unit. Yes, the rooms/furniture and amenities are pretty similar but the unit is not facing the ocean. - I was charged an additional "reservation fee + cleaning fee" upon arrival which was not aware of and that totaled a few hundred extra. - I spent 3 hours on the phone being transferred from one person to the next and in the end no one was able to help with the fees. Not recommended and will not stay again.

When we arrived on the property there were no signs for an office, invalid phone #'s in the VRBO confirmation, no email or contact info. We asked someone in the parking lot who told us "oh yeah, the office to check-in is a couple of blocks away, at the end of a deadend street. Turn left at the pink tree". I have no idea what we would have done if we arrived after dark (or hadn't run into somone in the parking lot). We walked a couple of blocks to try to find the office, when I asked asked how we were supposed to find the office to check in, we were told they weren't allowed to put up any signs at the condo. We were charged an addt'l $$$ for cleaning on top of the $$$$$ we'd already paid. That was also when they told us there was no housekeeping. Pretty sketchy. The condo was advertised at ~$$$/night the total was more than double that price. When we tried to get in the room, the lock didn't work. We called the office and were told maintenance would be right there. We waited with our bags of groceries, melting ice and luggage standing in the chilly breeze outside the door for 20 minutes 'til the guy came to replace the batteries in the lock. The condo was dingy with 1 bedroom so small there was no place to put luggage, they had to put suitcases on the couch in another room. 1 bathroom door was so warped it wouldn't close. No hooks or towel racks in any of the bathrooms, the linoleum floors were too sticky to walk on barefoot. The sliding door to the balcony wouldn't latch/lock. The screens kept coming off the tracks. The living area was awkwardly shaped with a 2 person couch and 1 armchair, not exactly set up for 4-6 people to relax/visit. We have family in Kapa'a and spend a lot of time in Kauai and will not recommend or be back to this place. Spend a comparable amount and stay at Waipouli or one of the resorts. Very disappointed.

We booked this hotel for a family stay (2 adults 2 children) and we were really excited. Then I started to read the reviews closer to our arrival and started to get a bit worried because everyone said it was hard to check in and their unit didn’t have air conditioning. However we followed the directions that were given on hotels.com and everything went smoothly. The accommodations were nice for the price. They had boogie boards in the unit that we were able to use, which was a plus, washer/dryer and air. We were in our room to sleep and have breakfast and the rest of the day we were out and about. Yes I would recommend this hotel.

We booked this hotel for a family stay (2 adults 2 children) and we were really excited. Then I started to read the reviews closer to our arrival and started to get a bit worried because everyone said it was hard to check in and their unit didn’t have air conditioning. However we followed the directions that were given on hotels.com and everything went smoothly. The accommodations were nice for the price. They had boogie boards in the unit that we were able to use, which was a plus, washer/dryer and air. We were in our room to sleep and have breakfast and the rest of the day we were out and about. Yes I would recommend this hotel.

Nice place with some extras. Beach chair and boogie boards were a bonus.

We were bummed because it says heat swimming pools but it wasn't. There was no air conditioning. & i got charged a cleaning fee of $151 without being notified before going there

The week that we were there was very humid and warm. This is the sixth time we visited Hawaii but the first time booking an unconditioned room. The fans barely worked making our comfort difficult. By the third day of a week long vacation we were contemplating leaving early.

This condo is located within walking distance to shops, restaurants and the beach. It's a ground floor unit, pool view, clean and nicely appointed. We stayed half a week with our daughter and it was just right.