Nice hotel,friendly stuff and lovely breakfast buffet a lot to eat!!! Thanks for help when we need it!!!

The hotel is clean, quiet and very comfortable. However, reception staff cannot speak english but this is not a big problem since we have google translate. The free sauna, steam room and swimming pool are great. The breakfast buffet provides a wide choice of food. As for location, it is on top of a hill so you must climb stairs or walk up the hill, it can be phsically demanding for elderly. The city centre can be reached with a 15 min walk.

The hotel is clean, quiet and very comfortable. However, reception staff cannot speak english but this is not a big problem since we have google translate. The free sauna, steam room and swimming pool are great. The breakfast buffet provides a wide choice of food. As for location, it is on top of a hill so you must climb stairs or walk up the hill, it can be phsically demanding for elderly. The city centre can be reached with a 15 min walk.

The hotel is clean, quiet and very comfortable. However, reception staff cannot speak english but this is not a big problem since we have google translate. The free sauna, steam room and swimming pool are great. The breakfast buffet provides a wide choice of food. As for location, it is on top of a hill so you must climb stairs or walk up the hill, it can be phsically demanding for elderly. The city centre can be reached with a 15 min walk.

It was first time visiting Karlovy Vary so wasn't sure about hotel location. The hotel is located near the Russian Church up on the hill. I enjoyed walking but if you are going to purchase something from the city center, it would be easier bringing the car as it would take 15-20 min by walking. The reception staffs were very helpful and welcoming. The room was clean and well maintained as well. The best part was spa (wellness center)! There are steam sauna, dry sauna, big bubble tub, and small tubs for foots. It was great surprise to be relaxed while traveling.

It was first time visiting Karlovy Vary so wasnt sure about hotel location. The hotel is located near the Russian Church up on the hill. I enjoyed walking but if you are going to purchase something from the city center, it would be easier bringing the car as it would take 15-20 min by walking. The reception staffs were very helpful and welcoming. The room was clean and well maintained as well. The best part was spa (wellness center)! There are steam sauna, dry sauna, big bubble tub, and small tubs for foots. It was great surprise to be relaxed while traveling.

The staff had no record of our booking, but we ended up in a nice large suite. Communication with the staff is challenging as few of them speak English (despite the US and UK flags displayed outside). Breakfast was included, but it was poor quality with weak coffee and stale bread in addition to dried up, cold scrambled eggs.

The hotel is located in a good area, close to the center, a few minutes walk. Its very clean, the rooms are big, bright. The building is old but beautifully renovated and functional. Breakfast not very varied but enough. The spa area is a small but clean room with sauna and jacuzzi. The pool is sufficient for one hour of relaxation. Staff not very cooperative ...at the reception hardly receive a reply to greet. But they really try...At check-in I had to wait 15 minutes because the lady lobby talking on the phone. Maybe was something important :( Price is as expected, and I would probably stay in this hotel if I return.

The hotel is located in a good area, close to the center, a few minutes walk. It's very clean, the rooms are big, bright. The building is old but beautifully renovated and functional. Breakfast not very varied but enough. The spa area is a small but clean room with sauna and jacuzzi. The pool is sufficient for one hour of relaxation. Staff not very cooperative ...at the reception hardly receive a reply to greet. But they really try...At check-in I had to wait 15 minutes because the lady lobby talking on the phone. Maybe was something important :( Price is as expected, and I would probably stay in this hotel if I return.

Amazing staff, one of few hotels still owned by czech owners. Falicilities are clean and flawless, the food are indeed fresh. Love the staffs.