Overall bad experience, three-star hotel at most. The hotel is old, facilities not quite clean. Our pillows have a dirty feet smell, very unpleasant. Even after we asked them to change the pillows, the next day, there is another dirty feet smell pillow!!! Food is not good either. The only ok restaurant is the Four Season one and the Japanese restaurant. But not all restaurants open all the time. Staff is not as friendly to foreigners as to Japanese . Limited English speaking staff

Poor dolphine kept in space no bigger than your room, activities over priced, no one at front desk ever answer the phone, parking far away

Kids activities are good !!

This stay was the first time since the property has undergone renovations. The quality and decor are still great. The activities and amenities are amongst some of the best out of the resorts in Okinawa. While the food offered is good; the period when the resort offered their Golden Buffet, is hands down better then what is currently offered.

This place is heavily family oriented. The facilities are thought to help entertain children. There are plenty of activities that are available for kids, but they’re not free. There seems to be nice restaurants but due to the COVID-19 issue, we couldn’t use them so no opinions can be given.

clean hotel

Inconsistent housekeeping - changed towels but did not make the bed, wash used mugs and replenish bottled water Breakfast buffets at 2 of the restaurants did not accept reservations - the walk-in waiting time was as long as 45 minutes Dolphin activities for kids fully booked - limited slots/classes? Not foreigner friendly - the staff spoke limited English, so it was frustrating to get queries even partially answered The hotel seemed to be running at full capacity so it was super crowded. While my room was clean, specious and offered a good ocean view, and the hotel's facilities were good, the waiting time for meals, limited English and fully booked classes left much to be desired. Perhaps I went at the wrong time, so my experience was not as good as what the others reviewed. For comparison, I went to ANA InterContinental Manza Beach Resort for a lunch and did not have to wait for a table. All the staff I spoke to were able to converse in fluent English. This could be a better choice for foreigners.

Inconsistent housekeeping - changed towels but did not make the bed, wash used mugs and replenish bottled waterBreakfast buffets at 2 of the restaurants did not accept reservations - the walk-in waiting time was as long as 45 minutesDolphin activities for kids fully booked - limited slots/classes?Not foreigner friendly - the staff spoke limited English, so it was frustrating to get queries even partially answeredThe hotel seemed to be running at full capacity so it was super crowded. While my room was clean, specious and offered a good ocean view, and the hotels facilities were good, the waiting time for meals, limited English and fully booked classes left much to be desired. Perhaps I went at the wrong time, so my experience was not as good as what the others reviewed. For comparison, I went to ANA InterContinental Manza Beach Resort for a lunch and did not have to wait for a table. All the staff I spoke to were able to converse in fluent English. This could be a better choice for foreigners.