Really good AC in room, beware of mosquitos, OK breakfast, extremely extremely friendly and helpful staff. They pick you up from pier and take all your luggage to your room

The bed, at first, is a little firm but was so comfortable. The facilities were great. Perfect location and good breakfast. Close to the viewpoint, bars, restaurants and pier. Staff were great, very accommodating Fun fire shows on the beach about 100m away were awesome The only negative was, we could hear the bars music down the beach until the early hours of the morning. Certainly didn't keep us awake but could still hear it.

Very kind staff and convenient location.

Exceptional pool and beachfront, friendly staff, great breakfast. Room was spacious with a big balcony This property is showing some wear and tear in spots but overall still nice and a good value given the location and amenities.

Property is ok, no issues with it. Service staff is nice. Once you arrive in Phi Phi Don you will realize it is not exactly the island for glamorous hotels and resorts. This one is conveniently located in the middle of the restaurants, bars, and local spots so we definitely enjoyed the location, and yet far enough from the late noise for a good night sleep. The beds as others mentioned are indeed hard. First night was an adjustment and for some reason we were ok the next two nights. But this could be an Issue for some. Breakfast was ok with enough options. Given my experience in the island if I were to return this hotel would probably be top choice given the location and comparison of others.

Convenient hotel near harbor. Many stores and restaurant around the hotel.

The hotel is located in the best spot on Phi Phi island. The pool is great and it’s right in front on the beach. Sadly the hotel rooms are not in the best conditions. The bathrooms have a bad smell and they just look dirty. The breakfast included was also very poor and the fried eggs were not even kept in a hot platter so they were cold and rubbery. The pool closes at 7 pm which is very early in a hotel were nothing happens. At least it should be open until 9 pm. This hotel has so much potential and the photos are kind deceiving.

It was dirty.. so dirty

Nice clean room good staff. Pool in nice but there is space between pool and beach that isn’t nice to look at. Space has potential to make the view from the pool a lot better. Hotel in good area. Not loud at night

We had a great stay! Read many reviews about people having bad experiences but that was not the case. We stayed in a villa near the pool. Super close to town and all the bars. Restaurants on site were great! A definite stay!

Great location. Can be a bit too noisy for some.

Absolutely love this hotel my favourite on phi phi location is amazing! Staff are amazing! Rooms clean and comfortable. I will be back to stay with you again very soon thankyou 😊

The hotel area and pool were great but the doors in the rooms didn’t have great seals so mosquitos could sneak in and the bathroom was very dated. The shower spread in 2 different directions so you couldn’t stand underneath the shower head and the toilet water wouldn’t shut off and would just run indefinitely. We had to shut off the toilet water completely before leaving. The breakfast was decent and the view was good!

We stayed at the PP Princess for 2 nights as part of our honeymoon trip to PhiPhi before moving around the island. Firstly, the greeting on arrival was very minimal, got given a packaged wet wipe and carton of water (which is fair enough), then we got shown to our room which was spacious and cool. However THE BED 😶, I’ve seen people mention the beds on many reviews, and wow it’s like sleeping on bricks!!! The room wasn’t the most clean either, smear marks on glass and mirror in bathroom and outdoor balcony furniture with stains all over. This wasn’t a massive deal as we were out of the room most of the time, however for the money you pay (compared to most on PhiPhi) this could have been better. When checking out, the reception staff didn’t once ask how our stay was, which being honest I would have said all of this too them, a bit of a shame. We were meant to originally stay at PP Princess for 4 nights, but we cut this short and headed to SAII Village for the other 2 instead, which is fab btw!

Loved my stay there! Very clean, nice amenities, good service.

Beautiful property! The villas are the way to go for sure, private pool!

Average property a little run down but acceptable especially if you out most of the day which in Phi phi is a must

This hotel is great for its location, beachfront, walking distance from the pier, many restaurants/bars, and the party scene. The pool is great with a beautiful view. The room was good, clean and had good air conditioning. The only issue we saw was that there were a lot of bugs that got inside the room.

Overall - We enjoyed our stay here and would recommend this hotel. The property is stunning with very nice rooms/bathrooms, a well set out pool and relax area and also the option to dine/drink on the beach. We did however, come across some small issues. The first was a miscommunication from the baggage handlers who didn't inform me that they would take my baggage in a trolley, go back to the pier and wait for more guests to fill up the trolley before bringing it to our room. This doesn't sound like much but for a few minutes we felt like we had been robbed, only taking me to run to the pier to figure out what was happening. I relayed my issue with the manager who apologised and said she would talk to her colleagues to be more clear about the process. In addition to this, our safe did not work and had to be fixed and our shower was dripping which was difficult to stop. These errors are minor and easily remedied so it doesn't impact our score and feeling for the hotel. It was a nice stay and our issues were taken care of by the friendly staff.

Great clean room ( deluxe suite) staff very friendly and helpful great pool and location

Excellent stay. No phone in my room and TV had zero channels

Resort was fine for what it was. Grounds could use some sprucing up but understanding given hot tropical conditions. The pool Villa were great with 2 floors and a semi-private pool shared amongst the 3 connected villas. Would stay again!

Not enough shade by the pool. Area in front of the pool needs tidying up. Shame as it could be a stunning view. Hotel clean and perfect for one night.

Negatives: the Bathroom was moldy, both the shower and sink, which was quite off putting. The urinal in the bathroom made it smell like urine. The bed was very firm. Positives: Staff members were nice. They did give you as many water bottles as you would like. The beach access behind hotel was nice, and a had beautiful view. Not the best hotel stay I’ve had, but not the worst. Would give it a 2.5/5. Overall did not think it was worth the price we paid.

Best accommodation on phi phi.

Has a long strip of beach and seating for guests, could be a tad cleaner or updated but overall decent stay. Staff were fantastic and helpful. The room itself was OK

Amazing location on the beach and pool area. But room was dirty and outdated. It is very noisy all night because of night clubs on the beach directly beside the hotel.

The only thing I would have to complain is that I had to pay for the gym extra and the staff wasn’t willing for one hour to put the AC lower per manager. I was training for a marathon, there were many people in the gym and the staff kept opening the doors with 90 degree weather. I understand they are trying to save money but I’m pretty sure an hour wouldn’t make a big difference for them but a big difference in my training when I was almost about to faint.

It was chaos check in. No WiFi for the whole duration of our stay. Average breakfast, grubby containers e.g. for the cereal. Lovely breakfast location though. We had one cocktail during our stay, but it was warm, we didn't have another. 1000 baht for sunbed!! Units near slinky bar were noisy, but ok on the other side where we stayed. Nice pool, but the music was too loud at times. The secret pool view good but a little tired.

Loved this hotel. Great location, clean and lovely friendly staff. Would stay again and I would recommend staying here.

Wonderful location. A little loud at night with the nearby beach club! The walkways could use a little more lighting. Also the greenery would be amazing if they would just clean it up a little. Also beware I was there 2 nights and only seen the sea at high tide once for a little bit of daylight. And when it’s low there is no water in front of the resort.

The property was due for a make over, looked a little tired. Music from the bar next door was way too loud and struggled to get a good night sleep.