convenient location of the hotel. across the road is the beautiful Cleopatra Beach. There are many shops and bars nearby. the hotel is big. the internal area is not big enough for such a hotel. food at the level of a three star hotel. there were days when there was a special dish on the menu. but in principle, the hotel is three stars. The reception staff is not friendly. no desire to go back again.

Hotel was not really open and ready for Clients / guests.

The layout of the hotel into several blocks was a good idea keeping noise to a minimum of people around.Beds were quite hard but this seems normal in Turkey Food choice was excellent although the guests queuing seemed impatient to wait behind others.It was irritating that exta services seemed to be pushed in an all inclusive hotel.Information on what was included was provided on a sheet at reception on request.The chefs are to be commended and also the chambermaids.I would particularly like to mention one of the young bar men who was also a footballer,who service was excellent who was genuinely friendly.

The all inclusive food was surprisingly good. Good selection of meat, veg. and fruits and cakes. The Staff in the restaurant were outstanding and friendly also the staff in the pool and garden bar were very good. Pool area was nice,although there was a bit of the German reserve your sunbed with a towel early morning going on but that is not the hotels fault. SPA was nice and welcomming also the juwelery store located at the hotel was good. The reception were staff were not very helpful. you can only get one key per room. We ordered lunchpacks the day before our departure as we had to leave before breakfast time. The reception noted it down on their pad but didnt actually order it for us. So we left the hotel hungry without food. Our order for pocket wifi arrived but the reception didnt notify us, when we went to ask for it the next day, they just said, oh yes it arrived yesterday. Rooms were ok. Beds a little on the hard/firm side. Balcony was too hot to sit on as the aircondition unit was placed here and let out very hot air. The general condition of the room was worn. Cracks in the tiles in the bath and the showerhosehead didnt have a proper holder on the wall for it. Resulting in water on the floor outside the shower. Cleaning was good, but we did have a day in each room were the cleaning just didnt show up. But when they came they did a good job.

The stuff was not friendly at all they didn't help us at all everything you need you have to pay even for wifi service also the food was not good and not fresh and whatever we need they didn't help us and you couldnt invite any friend to the room if you invite someone you have to pay .. it was terrible hotel

The stuff was not friendly at all they didn't help us at all everything you need you have to pay even for wifi service also the food was not good and not fresh and whatever we need they didn't help us and you couldnt invite any friend to the room if you invite someone you have to pay .. it was terrible hotel

Room was good. They wanted me to wear one of those stupid plastic bracelets that you can’t remove 24/7, that’s annoying. Pool was clean and breakfast good

Pros: 1- close to beach 2- staff speak English 3- nice big pool area 4- clean hotel overall Cons: 1- Wi-Fi didn’t work even when I paid the extra fee (I got refunded) 2- it’s a little overpriced for (all inclusive) stay 3- gym area was really in bad condition (couldn’t enjoy my workout - lack of lightings- some equipments didn’t work- dirty (found two dead cockroaches) also the gym is in the spa section in the basement so every time I went to the gym the staff would try to sell me their packages which I wasn’t interested in at all (that was a little annoying) 4- it’s a family hotel so kids can be a little loud in the pool area