Hotel immediately opposite rail station. Very small room. Staff very friendly

Stayed for two nights for the RWC, staff were very friendly and breakfast super. Close to train station and stadium, perfectly clean. Small but functional room. Only downfall was we hadn’t realised we had a Smoking Room which being non smokers had a lingering smell which we disliked.

No dinner served only breakfast Coffee and cake afternoon

No dinner served only breakfast Coffee and cake afternoon

No dinner served here Only breakfast Afternoon cake n coffee Great location has everything across the street including a train station

No dinner served here Only breakfast Afternoon cake n coffee Great location has everything across the street including a train station

Bed is very comfy, staff are so nice breakfast is good and I love the hotel so much!

Bed is very comfy, staff are so nice breakfast is good and I love the hotel so much!

Excellent location and excelent customer service is amazing. Room is comfortable and roomy

My wife was the one actually staying at the Shin Yokohama Grace Hotel for 5 nights in September 2018 while attending Tamaki Hiroshis Meet & Greet Event.Here is her review:-> Great customer service. The AC in my room wasnt working correctly & its blowing on me. When I called the front desk, 1 staff came to check immediately. I got another room within less than 10 minutes after he came to check on the AC himself.-> Most of the front desk staff speak & understand English, which is rare. Even when hubby called, there was no problem transferring his calls to me.-> The Shin Yokohama Grace Hotel is located about 2 mins walk from the Shin Yokahama Station North Gate Exit; its in between Daily Yamazaki (the best convenient store) & 7-11; its across the street from Shin Yokohama Prince Hotel where a big supermarket is located in its basement; its very near a lot of restaurants & stores.

My wife was the one actually staying at the Shin Yokohama Grace Hotel for 5 nights in September 2018 while attending Tamaki Hiroshi's Meet & Greet Event. Here is her review: -> Great customer service. The AC in my room wasn't working correctly & it's blowing on me. When I called the front desk, 1 staff came to check immediately. I got another room within less than 10 minutes after he came to check on the AC himself. -> Most of the front desk staff speak & understand English, which is rare. Even when hubby called, there was no problem transferring his calls to me. -> The Shin Yokohama Grace Hotel is located about 2 mins walk from the Shin Yokahama Station North Gate Exit; it's in between Daily Yamazaki (the best convenient store) & 7-11; it's across the street from Shin Yokohama Prince Hotel where a big supermarket is located in its basement; it's very near a lot of restaurants & stores.

This hotel looks great from the outside but the rooms are very dated and I would t say it was a particularly comfortable stay all things considered

This hotel looks great from the outside but the rooms are very dated and I would t say it was a particularly comfortable stay all things considered

The business hotel。狭いけど綺麗だしパソコン触って寝るだけなら何の問題もない。 アメニティもしっかりしているしとても満足。

Need more movies on VOD

Very near by Shin-Yokohama station, easy access for Shinkansen Express.

Nice hotel, very and near station. Very convenient to go any wherer and find paces to eat. I will recommand friend to stay here.

An emergency flashlight was falling on the floor of the room. I think it was dropped at the time of cleaning.Thats little bit disappointed for me.

Everything is great except that the carpet needs cleaning.

The cleaned room was very comfortable and the Shinkansen station is very close. It takes 15min to go to Tokyo station by Shinkansen. You may save the cost of hotel if you have Japan rail pass.

Disappointment on 3 hour lobby wait for room key when already many night stay and no other customers in lobby

We stopped in Shin Yokohama for a night after flying into Narita airport. The Grace hotel is very close to the station, though it may be a bit hard to find the first time (we went out the wrong exit from the station, so we had to find a map). Like another reviewer said, the rooms are a bit dated but it still seemed clean. Front lobby looked nice and the staff were very polite. Even after we checked out, we were able to check our luggage and explore near by areas without baggage, which was very nice.

Very basic hotel but close to all amenities, nothing fancy

We just came from a 7.5 hours Shinkansen train ride from Kumamoto to Yokohama. My wife refuses to travel no more so just booked this hotel on the fly and it was literally 2-3 minutes walk from Shin-Yokohama station to the hotel. Hotel is very well managed and definitely earns its ratings.

lobby and restaurant are very nice. room was old. Good for the price we paid.

Overall hotel cleanliness is good but there are some stains on the floor in my room. amenities are a bit poor...

The good: Conveniently next to Shin Yokohama station Plenty of food/cafes/restaurant/Bic Camera nearby Big room for a Japan city budget hotel. The bad: Mosquitoes in the room No direct train to Chinatown, have to transfer Mattress is super old and uncomfortable

The good:Conveniently next to Shin Yokohama stationPlenty of food/cafes/restaurant/Bic Camera nearbyBig room for a Japan city budget hotel.The bad:Mosquitoes in the roomNo direct train to Chinatown, have to transferMattress is super old and uncomfortable

Good location, and staff. But room is terrible small.

I wanted to stay close to the jr line and the Grace hotel met my needs in more ways than I expected.

I wanted to stay close to the jr line and the Grace hotel met my needs in more ways than I expected.

great location close to the train station with plenty of dining options close by, rooms are small but in Japan most are. Nice location