Staff was top notch, and Jonathan aka smiley was quick with room service.

They staff are all very nice and friendly. The bartenders by the pools are fabulous .

Amazing

If I gave all 10s there would no room for improvement 😜

This was the best vacation I’ve ever been on, the staff was excellent. The accommodations were top tier!!! The food was great!!! I will be returning!!!

Excellent !

Felt no separation from the family side and the adults only side. Food was average, lots of rules for grown adults when using amenities and being around the property, times the pools opened and closed didn’t feel reasonable on vacation. Some of the staff were extremely nice, while others seemed to just not care. I also had an expensive bottle of cologne stolen from our bathroom. Didn’t feel like a 4/5 star resort. It felt more like a 2/3 star resort.

As someone who does not "like" all-inclusive resorts, this was quite a pleasant surprise. Overall an excellent experience. I mostly stayed in the adults only portion but overall. The service was quite good and the facilities were clean and beautiful (especially the "Edge Pool"). The food was better than most all-inclusives (still worse than "real" restaurants, in my opinion). The restaurant service was average (orders were often incorrect): but the staff were very friendly and rectified any issues quickly. The drinks were decent on the adults-only side but generally bottom-shelf on the family side. Ex. JW Red-Label on the family side, and JW Black-Label on the adult side. No Cognac on the family side but Hennessey and Martell on the Adults only side. Not a great selection of beer on either side though. Overall the drinks were good, just limited on the family side. The housekeeping service was absolutely excellent. Possibly the best I've ever experienced, including high-end paid hotels in major cities. New towels, re-stocked fridge, shampoo's etc. every single day without asking. Absolutely great service there. Staff is very friendly overall and was a pleasure to interact with. Please bring cash to Tip as it's generally expected. Lastly, outside the resort is very safe with lots of great nightlife immediately outside the resort gate (excellent clubs, dive bars, restaurants, etc.). Very safe island with taxi's available at the gate.

Staff and food were excellent, views from the property and room were beautiful and everything was always well taken care of! Would absolutely recommend! We had a great honeymoon here.

The best stay ever

The overall was good-excellent! Some areas smell weird :( Pools are nice. Some staff are not that friendly. But, like to stand out Azul Rest servers, they were really nice and kind, very service oriented! Also Maxine, pool attendant, and the welcoming cart guy were very very attentive.

Ambiance was nice. Power would go out in my room everyday but for 3 seconds and turn back on. I never experienced that before

The staff was very friendly and helpful. The food was amazing and the property is beautiful.

The best 👌

The staff could have been nicer. They overall didn’t have a pleasant disposition

The property was beautiful. I wasn’t a fan of how it ran into the family side but it was easy to get away. There’s no true day or nightlife on the adults side but if you’re looking for peace and quiet, this is the resort for you.

my butlers

Food was average.

Sonesta Ocean Point was absolutely amazing! This has been my first all inclusive and I was amazed on how it works. The staff was great and called to check on our stay. The scenery was absolutely beautiful. I will definitely be visiting again!

No complaints, great service and great location

We enjoyed the pools and restaurants! Everyone was friendly and the views were outstanding!

The property is good .. the azul and blue fin was excellent , amazing views , clean room alway had towels new . . Some of the staff are not smiling . Overall our stayed was very good ..

Staffing was great, food great and they accommodated for an inconvenience with the air, great vacation, my second trip there.

This is our second stay here in the last 7 months. We love everything about it! We will be back!!

The staff were nice and polite. The adults only side was tranquil. The 24hr food service was a plus.

The customer service was excellent. Staff was loving and respectful.

We enjoyed our stay! The food at Azul was wonderful, it was easy to get to, there’s always taxis out in front to take you to excursions or anywhere you want to go to, and the staff was very accommodating and friendly! We would highly recommend this to anyone!

Staff was very kind and property was nice.

The facilities were clean and aesthetically pleasing. The food was average though for a highly rate resort.

By far the best services from every staff member from the time i got there till the time i left

Great property!

Jenneal was fantastic and enhanced our dinning experiences. She is a true assett to Sonesta! We will definitely be coming back!