Hotel Mocawa Resort
Hotel in Quindio, Colombia
Hotel a 4 stelle
Motivi per prenotare
Esperienza di alto livelloUna delle proprietà più costose della zona
Include gli elementi essenzialiGiardino, Piscina, Cucina o angolo cottura e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
A proposito di questa hotel
Hotel Mocawa Resort
Hotel dallo stile elegante con 2 piscine all'aperto e colazione inclusa nel prezzo
In questo hotel per non fumatori sono disponibili 2 piscine all'aperto, un ristorante e 2 bar/lounge. Non mancano gli extra a costo zero come la colazione continentale gratuita, il Wi-Fi gratuito nelle aree comuni e un parcheggio gratuito. Altri servizi includono una palestra, un bar a bordo piscina e campi da tennis all'aperto.
Hotel Mocawa Resort offre 105 sistemazioni con minibar e casseforti adatte a contenere un computer portatile. Tutte le camere sono dotate di balcone. I letti sono preparati con biancheria da letto di alta qualità. La TV a schermo piatto con canali via satellite. I bagni comprendono doccia con soffione a pioggia e set di cortesia firmati.
Sono presenti 2 piscine all'aperto e una piscina per bambini. I servizi ricreativi comprendono anche campi da tennis all'aperto e una palestra.
In questo hotel per non fumatori sono disponibili 2 piscine all'aperto, un ristorante e 2 bar/lounge. Non mancano gli extra a costo zero come la colazione continentale gratuita, il Wi-Fi gratuito nelle aree comuni e un parcheggio gratuito. Altri servizi includono una palestra, un bar a bordo piscina e campi da tennis all'aperto.
Hotel Mocawa Resort offre 105 sistemazioni con minibar e casseforti adatte a contenere un computer portatile. Tutte le camere sono dotate di balcone. I letti sono preparati con biancheria da letto di alta qualità. La TV a schermo piatto con canali via satellite. I bagni comprendono doccia con soffione a pioggia e set di cortesia firmati.
Questo hotel di La Tebaida offre accesso wireless a Internet gratuito. Le dotazioni business comprendono scrivania con chiamate urbane gratuite (potrebbero essere previste restrizioni). Le camere sono provviste di acqua minerale gratuita e accessori per la preparazione di caffè/tè. Le pulizie vengono eseguite tutti i giorni.
Sono presenti 2 piscine all'aperto e una piscina per bambini. I servizi ricreativi comprendono anche campi da tennis all'aperto e una palestra.
Le attività ricreative elencate di seguito sono disponibili in loco o nelle vicinanze. È possibile che siano a pagamento.
Servizi
Piscina
Aria condizionata
Cucina o angolo cottura
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone o patio
Idromassaggio o spa
TV
Palestra o centro fitness
Giardino
Mappa di Quindio, Colombia
Camere disponibili
Superior Room
1 Letto king size • 40 m²
Può ospitare 3
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Superior Twin Room
2 Matrimoniale • 40 m²
Può ospitare 4
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Suite, 1 King Bed
1 Letto king size • 80 m²
Può ospitare 4
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Villa, 3 Bedrooms
1 Letto king size • 4 Singolo • 153 m²
Può ospitare 8
+
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
€€€€
Valutazioni e recensioni
5.0 / 5.0
Our stay at this hotel was very nice. We enjoyed the amenities and their restaurant for dinner. Breakfast buffet was delicious. Will stay here again in the future.
4.0 / 5.0
Great for family vacations.
5.0 / 5.0
Service Excellent atecion del rest/bar/habitacion excelent todo PERFECTO
4.0 / 5.0
I really liked the hotel, I loved the architecture, and I give thumbs up for the service but I definitely prefer a quiet night in my opinion the ambient of the Hotel should be more orientated to a place to enjoy the birds and nature the music was too loud
3.0 / 5.0
Rooms were dated, towels were old and stained, there was a lot of rust and dirt in the bathrooms.
5.0 / 5.0
Very nice place.
5.0 / 5.0
Great place to stay. Clean rooms and around the property. Very helpful and nice staff👍
2.0 / 5.0
The good: the hotel has good facilities and a variety of entertainment options. The vast majority of the staff is very friendly.
The average: the rooms are standard, but could be better equipped. For example, the bathrooms could have better quality toiletries and include essentials such as shampoo. At the moment they only include a multipurpose soap.
The food is not bad, but could be better.
The bad thing: the service at the front desk was lousy and unfortunately damaged the whole hotel experience. The people in charge not only lack good customer service, but we suspect they are involved in illegal activities.
Our experience started when they forced us to pay VAT when we explained a thousand times that we are not residents of Colombia and we checked in with an international passport and we had the supporting documents proving that we do not reside in the country. They did not give us the exception because we did not have a stamp in our passport. Which does not prove our non-residence. They didn't bother to verify our documents, but made us pay the tax.
The worst: my husband sarcastically told the man with glasses at the reception desk (they don't use name tags), that he was going to pay with his "Colombian resident card", which annoyed him. Within 20 minutes my husband's card received 5 fraudulent charges that although we have NO proof, we believe that the man at the front desk is allegedly behind this scam.
Fortunately we only stayed one night at the h
2.0 / 5.0
I don’t like the services was terrible, the food I wasn’t good and the staff was very unfriendly
1.0 / 5.0
The property was close to the airport as it's own redeeming factor. Unfortunately we booked the Mocawa hotel in mistake thinking we had the Mocowa Resort. When we changed to the resort they kept the other hotel charge despite us cancelling it. So we essentially paid twice. We tried to resolve this with Expedia and in person but they still charged us twice. Will never stay with Mocowa agian. Besides there are better hotels for families in the area. I strongly recommend Hotel Camelias near Parque de Cafe. Much nicer, more accommodating, better food, and amazing, atmosphere.
5.0 / 5.0
Excellent service and facilities the business area had a place with two computers could be improved with light more welcoming, one pool should be open after six, more coordination with towels and toilet paper etc with number of people in room each otherwise excellent service, excellent food, excellent staff and beautiful environment, smooth check in all questions answered and requests made were answered with courtesy and immediately, great place
2.5 / 5.0
Very good location!!!
2.5 / 5.0
Is a perfect place to relax and enjoy the hotel with the swimming pools, masajes and nature
1.5 / 5.0
Hotel Manager Sara extremely rude and unhelpful, didn’t provide any sort of solution.
Unfortunately not what we excepted from a “resort” standard. Friendly and kind service, but very understaffed. Also, the hotel has no security guard on premise and we didn’t feel safe. Especially when we saw guests checking in with hand guns tucked underneath their shirts. We ended up dining inside the room because some guests at the restaurant we’re speaking vulgar language and again no one on premise to remind them it’s a family environment. Rooms were very clean and had all the amenities.
0.8 / 5.0
Hotel Manager Sara extremely rude and unhelpful, didn’t provide any sort of solution.Unfortunately not what we excepted from a “resort” standard. Friendly and kind service, but very understaffed. Also, the hotel has no security guard on premise and we didn’t feel safe. Especially when we saw guests checking in with hand guns tucked underneath their shirts. We ended up dining inside the room because some guests at the restaurant we’re speaking vulgar language and again no one on premise to remind them it’s a family environment. Rooms were very clean and had all the amenities.
2.5 / 5.0
Beautiful property! the gardens were stunning, the food was delicious and the people were nice. The only improvement I suggest is the service at the restaurants, is a little slow. Maybe need to hired more workers so the ones there are not overstretched. Thank you so much for a great time!
2.5 / 5.0
Beautiful property! the gardens were stunning, the food was delicious and the people were nice. The only improvement I suggest is the service at the restaurants, is a little slow. Maybe need to hired more workers so the ones there are not overstretched. Thank you so much for a great time!
2.5 / 5.0
So picturesque! True gem.
1.3 / 5.0
Excelente lugar, muy bien cuidado, personal amble, sito totalmente recomendado
2.5 / 5.0
The setting is very peaceful with bright colors in each room. Large beds , with a balcony overlooking the countryside.
2.5 / 5.0
Absolutely loved my stay here. The resort is beautiful and all of the employees are fantastic and welcoming. The pool is huge and you can actually swim around. I do wish they cleaned the pool more often as there are many dead bugs in the water. Overall our stay was fantastic, also the food is really good in their restaurant Colors.
1.5 / 5.0
The staff very friendly, good breakfast, but they need better bio security at the pool, didn’t see someone cleaning the tanning beds after people use them, also at dinner ask for salt and they brought it from a table someone just use it , with the virus they should train better their waitstaff . Sunday they have a lady telling people not to stay to long in the restaurant, that was about it.
2.5 / 5.0
Great hotel for a relaxing time, delicious food and friendly staff!
2.5 / 5.0
The atmosphere at the Mocowa is relaxing and family friendly. The food is excellent with a wide variety for even the pickiest of eaters, and the staff is friendly and helpful. Highly recommend the Mocowa to anyone looking for a little slice of paradise to escape too
0.5 / 5.0
Excellent premises, very nice people, but resort has a big problem on the kitchen and bars. Having a simple beverage can take you more than 30 minutes and getting a plate in the restaurant more than 70 minutes. Because of its localization there is no alternatives for drinks and food near by so you are stuck with this very poor service.
2.5 / 5.0
This resort is a great spot for a vacation, the facilities are excellent, the food is unbelievable, the staff is wonderful and friendly always willing to help, kids can enjoy different activities, adults as well. I will stay here again.
1.3 / 5.0
This resort is a great spot for a vacation, the facilities are excellent, the food is unbelievable, the staff is wonderful and friendly always willing to help, kids can enjoy different activities, adults as well. I will stay here again.
2.0 / 5.0
Lovely stay in the heart of Coffee Triangle. The villas are nice if you have a car, otherwise stay in the hotel room and enjoy the facilities.
2.0 / 5.0
Overall, the stay was good. There were numerous problems with the check-in; the room was not ready for two hours, the Hotels.com status was not recognized or honored, and the food served in the restaurant was of poor quality and undercooked. Despite the first impressions, the main disappointment was with the lack of communication or resolution from the staff. Not once were we contacted by the manager, nor was a resolution offered. We did enjoy the resort overall, and only experienced problems during our first few hours. It’s a beautiful location and there is plenty to do.
2.5 / 5.0
Nice location, close to airport and to other nice sites
like Salento, Cócora and Parque del café
0.5 / 5.0
We left one day before and they didn’t noticed it. The adult channels are 469 and 470, between channels for kids!!! Great restaurant, landscaping and playing room. Rude front desk staff (girls) with a very inappropriate passports handling and questions. No glass windows, mosquitoes come in or you close the wood doors and you are in a box without light. Transportation has to be waited 30 minutes. Overpriced coffee cup in the heart of the coffee region !
2.5 / 5.0
Wonderful place for relaxation, the best part is the food and the amount of space so that you are never crowded with other guess . and of course the pol is ideal
2.5 / 5.0
Great place to say, even if you are outside armenia. Great place to relax. Facilities are impecable. Food is good as well. Would stay again
2.5 / 5.0
The property is beautiful and also close to everything. The staff is very proffesional and the rooms are very clean and nice.
2.0 / 5.0
Nice vacation hotel , with very nice pools and a lot of green areas , spectacular colors all around !!
1.0 / 5.0
Beautiful well maintained resort with unfortunately terrible service in a number of areas:
1) Check-in / Registration nightmare. - We arrived at the resort at 1PM. Told room would not be ready until 3PM. I get on line to register at 250PM. 530PM and my room is still not ready! And I was not alone. Most of the guest rooms where not ready at 3PM or 4PM.
2) Get ready to take cold showers. - There was no hot water in my room during 90% of my stay. Do they turn off the heaters to keep costs down? Terrible. You may like cold showers, if so this is place for you. If not, look elsewhere. I called the front desk one of the days dureing my stay. They sent up a maintance person who must have turn on the hot water temporarily. Because that night...no more hot water. Brrrrrrr....
3) Good breakfast and Lunch, but terrible Buffet. Do yourself a favor do NOT buy the buffet. It was terrible and yet they want to charge 40,0000 COP for it! I don't mind paying for quality, but you would be better off eating at a McDonalds. This was off as Colombian food is very tasty. Lunch by the pool, and breakfast was excellent. The Buffet dinner must have another chef. Avoid at all cost the buffet dinner.
The resort itself is beautiful and well maintained. The workfers very friendly and tried to be helpful. Shame about the services I mention above. Look elsewhere until management fixes these issues.
1.0 / 5.0
Great infrastructure, rooms are nice and well kept. But service is lowsy! Food is average on the bad side except for breakfast.
They say they have two restaurants but only have one that actually works.
Pool is big but it was kind of dirty
2.5 / 5.0
Great hotel;staff service excellent;room clean ;spacious and breakfast buffet delicious, recommended 100%
2.0 / 5.0
beautiful scenery
1.5 / 5.0
The location and the hotel are amazing but some people of the staff are not so helpful.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Quindio, Colombia?
Il prezzo medio per un affitto a Quindio, Colombia è 41 € per notte. Questo affitto è 111 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Hotel Mocawa Resort. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Hotel Mocawa Resort è disponibile una piscina. Buona nuotata!
Hotel Mocawa Resort accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Hotel Mocawa Resort?
Abbiamo trovato 11 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, cucina o angolo cottura, internet/wi-fi e parcheggio.
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