Amazing venue, exceptional food, fantastic beach

We had a fabulous experience in a swim up room. We were upgraded on arrival to the ‘residence’ area which had the red carpet experience included. This seemed to be mainly around breakfast location (quieter and smaller restaurant in residence area) and mini bar contents - both of which were excellent. The staff couldn’t do enough for us and were incredibly kind and funny. In general the food was amazing with a fab selection, I was hesitant before arriving due to a few reviews I read! Ginger was the best restaurant in the resort - the ceviche was amazing!

Outstanding service and the resort is amazing. The a la carte restaurants are great with very engaged, friendly and well prepared for recommendations staff. The buffet could have a broader salad offering… Looking forward to come back!

I liked the beach in the bay, views, fairly well equipped gym and good food. I didn't like the app's poor UX and the hotel staff to the most of the questions answering "it's available in the app". I don't mind checking/reminding myself details in the app but it would feel more hospitable if the staff could tell some brief info when asked, yet even for such a minor things like meal times I was directed to see the app. I'm a tech savvy person but I'd like be able to put my phone away whilst enjoying holidays.

From arrival to check out, the service provided in this hotel was incredible. Particularly, the restaurant staff were so efficient and always very attentive. The buffet always had a great selection and was always of a high quality. Kolombya itself didn’t have much open in April, but you could easily not leave the resort. We will certainly be returning.

Experience outside of the room was fantastic. Food was incredible and the staff in the bars and restaurants catered to your every need. Air conditioning wasn't working in our room for half of our trip and none of the receptionists took our concerns seriously. Our bedroom light didn't turn off at night twice so we had to go and visit reception for them to fix it at midnight, as our phone wasn't working so we couldn't contact that way. Our fridge was also warm, so the drinks that we had bought from the shop (we were not all inclusive) were not pleasant to drink, and the chocolate we put in it melted. Again, no staff listened to us and just told us it was a consequence of the fires on the island. However, no other guests were experiencing any of this so really was just a room issue. We were only taken seriously when we said we wanted to move rooms. Shame that we spent so much money for lack of comfort for half of our holiday.

We enjoyed an absolutely fantastic week at the Atlantica Imperial Resort in Rhodes, Greece. The staff we're extremely friendly, the service was impeccable, the dining options were top-tier, the pools/beach/sea were wonderful, and the rooms were immaculate. I can't recommend a stay at this resort enough. Make this a destination vacation... you won't regret it.

Our stay at the Atlantica Imperial Resort was absolutely excellent. The staff were all very friendly and helpful throughout, and made us feel very welcome, and we were very grateful to have our room upgraded upon arrival to a swim up room! The atmosphere was very relaxed and chill throughout our stay, which was exactly what we needed and we generally split our time between the main pool, the room pool, and occasionally the beach - all of which were never too busy at any point, we never had any trouble finding sun beds or finding a space to play catch in the pool. The food was generally excellent - the buffet was far superior to any I have experienced before at a resort hotel, the food changed substantially every day, and as vegetarian and a vegan we never felt like we were eating the same meal twice. There is a lot of cheese and more variety for vegetarians, but the staff are keen for you to speak with them should you be vegan - although I don't think a strict vegan would go hungry with the base offering - plus they offered a range of alternative plant-based milks at breakfast. Overall, it was a wonderful stay and we would be very keen to visit again in the future!