RUN from this place. This was the dirtiest hotel room I have seen so far. The carpet was stained. The sheets were not clean. We reported this to the staff, and nothing was done. Instead, we spent our first night without any cover as we removed the dirty covers and refused to use them. The staff said things will be taken care off in the morning. Well believe it or not, we spent 2 nights in this room. No one was also able to help us with setting up a so called parking account. We ended up paying more than €41 a day and our account was still changed for an account that did not work. By the way, I am still waiting for my deposit.

Good for sleeping only, bring your own water, soap shempoo etc

Clean fresh and modern vibe at a good rate

The hotel has no signage to show you where to park to check in. The check in parking is located behind a blocked driveway and the call button isn’t marked and doesn’t give instruction on how to use it to contact the hotel. The parking has to be paid for before actually parking (which we didn’t know so we paid once). Then paid again thru the hotel to park, which didn’t activate the gate properly so we had to pull a ticket. And had to pay a 3rd time to get out. Paid for a terrace room, which they don’t tell you has direct eye-line to the highway and no sea view. The room smelled like old cigarette smoke.

The service was very good. the restaurant in the hotel ws good. The shower were an accident waiting to happen-very slippery floors

Very clean with all of the expected amenities. Definitely come back again.

The hotel is little bit far from the old port it's like 30 min walking. First they give me a small room with window which you can't open...i felt like I'm in jail so i ask to change it to bigger one with a big terrace .(only 2nd floor has terrace, the rest floors you can't open the windows ). The room service is absolutely amazing especially the burrata salad and the udon .

Aisha at front desk was exceptional in helping us with retaurant reservations. Room didn't get cleaned first day because we were still using and no one came back, but upon request next day all was well.

Generally clean. Comfortable, Nice area. Didn’t take breakfast at 21 Euro per person. So much better dining options around.

If it wasn't because of Aisha, our stay would have been terrible for multiple reasons such as ameture restaurant stuff, lack of easy access, etc. However, Aisha made sur we are taken care off, they should be lucky enough to have more like her, what a gem!!!!

Just the worst hotel and staff I have ever stayed it avoid, avoid,avoid

I would like to note the great service from Yasmina. Very helpful

We thought the hotel was lovely, the staff was super nice and helpful. Our sofa bed was below average and we had to request extra bedding to fill some of the sinking spots. Which was promptly provided by the staff. When the lights were off in the living area, the power outlets went off on the pull out bed side of the room and phones didn’t charge. Lights had to be left on which made sleeping difficult. We had no water for showers the last day, but a trickle. Was told to wait a few minutes and try again. This didn’t improve. So, showered at our next hotel. We had dinner at the restaurant and the limited menu was a surprise. We ordered the cod, and it was very overcooked and dry.

Really enjoyed my stay. The staff were pleasant and spoke various languages. There were plenty of amenities and a great breakfast buffet with lots of variety and fresh items. The room I stayed in was on the 9th floor and large, plenty of room to move around. Bathroom was clean with great water pressure and hot water. The only issue was that the carpet was stained so it looked dirty. Luckily they offer slippers. Other than the carpet, the hotel is a well lit safe area and very close to the T2 & T3 rail which can easily take you to any of the tourists spots. I would stay here again!

top hotel

Easy walk along the waterfront to several attractions. Close to trams buses and train station

Good breakfast

Rooms were expectionally quiet and large overlooking the cargo port - with lots going on to watch. Safe area with grwat shops locally. Tram line close by ... takes you down to Old Port.

Nice hotel

Dirty Bed Very superficial cleaning Good Breakfast

Clean quiet and staff helpful

Disgusting sewer smell coming from the bathroom for entire stay

Noisy elevators, hard to sleep

The Golden Tulip was a wonderful place to stay. The property is modern, comfortable, clean and well maintained. It is close to many points of interest in Marseille. The staff was always accommodating, helpful and friendly. I highly recommend this hotel.

Great place nothing to complain about its near les dock and les terrasse the port 20-30 min walk to the center near quai du port

Roooms were clean. However, during the 7 days, the carpet was not vacuumed even once. The air conditioning was broken, which was especially uncomfortable at night. The TV had no internet connection, so there was no regular TV or Chromecast available. The Wi-Fi was also rather poor. The surroundings were less inviting and far from the nearest beach. Nevertheless, the staff was friendly, and the breakfast was good.

We had a great time at Golden Tulip and I would stay here again!

Overall a good hotel, little difficult to find and parking is a block away

I found that most staff have a problem understanding english, which was quite surprising for a hotel chain and hotel staff. However and overall, I found this to be an issue for most of Marselles. For example, in restaraunts, the menus are often only in french and lack any english translations. Maybe it is the principle of the people or region, not sure. I received messages feom the hotel asking to review them, all in french, eventhough at check in I did not present a passport from a french speaking country. I believe its the attention to detail that is the most important. The rooms are just ok, a bit outdated, while considered the european 4* standard, I would not rate it so. Parking garage is close, however, to be noted, as with all french garages, tight spots and everything is compact.

I was very dissatisfied with the lack of service spirit, unskilled customer service, and wifi performance that did not work normally, and I would never go there again.

I would stay again and recommend to friends.

this is a 4 star hotel but i that i think it is more like a 4 and a half star hotel.