Nice public house hotel, initial issue with parking as full with parents collecting children, check in issue as could not find key, woken up at 5.00am with banging from below my room, breakfast not until 8.30. Room very comfortable and tidy, area around property very nice. WI-FI a little slow

Great breakfast

The check in was quick easy & very friendly. We were in a loft room, which was compact to say the least. We found there was lack of any storage space, no chest of drawers, shelves, small wardrobe , nothing but 2 hangers behind the door. The mirror in the bathroom was on a different wall to the washbasin so made shaving difficult. The shower leaked so you had to make sure that towels were on the floor or risk slipping over when you got out. The roof windows needed cleaning and there were several spider webs. When we arrived there was only one cup & one glass on the hospitality tray. We ate in the pub both nights, the burgers were massive. The breakfasts were very good. The staff were very helpful. It was a good place to stay for a couple of nights but wouldn’t wanted to have stayed for longer due to facilities in the room( or lack of).

Lovely room, great pub with really nice garden and patio area too. Very friendly helpful staff - and the breakfast was excellent!

Overall a great place to stay if exploring the area. Our room was spacious and comfortable. The large bathroom had a walk-in shower and lovely roll top bath. Very cosy bed and good quality linen. Tea, coffee and water tray provided. Some biscuits would have been nice. Negative was the room was very warm and we could not open windows. Excellent breakfast but limited menu in the evening, for example, no chicken dishes for anyone who doesn’t eat red meat or fish. Deserts not home made and clearly microwaved-one was cold in the middle and to be returned. Reception staff on our arrival would benefit from some training on meeting and greeting, especially as first time stay. That said, we would stay there again.

Stayed for one night but the pub was charming, clean and with attentive staff. Ate dinner in the restaurant in the evening and their sticky toffee pudding was one of the best I have had

Clean, airy and full of character. The staff were very friendly and made me feel welcome and relaxed.

Great food and service- brilliant staff.

Very comfortable rooms. Very friendly and helpful staff. Good pub food. Great choice for breakfast.

This is a lovely boutique hotel with lots of character! Deco is beautiful and unique. Lovely staff and a yummy (free) breakfast. I would definitely stay here again.

Fantastic staff, funny, caring, felt very welcomed. Large bedroom and bathroom. Food outstanding for dinner and breakfast. Don’t want to criticise so just suggestions, new blind in bathroom as difficult to drop down, heating needed in bathroom and fix leaking shower tray but it was minor consideration so many amazing points. Location was fab, lovely feel to pub and loved the vintage signs and decorations. Great variety of drinks and locals really friendly too. Although it was very cold we peaked outside and so much space there to enjoy in better weather. Veggie pizza and curry was fantastic and very nice to see lots of variety and flavour. Very reasonable priced too.

Great place to stay. Very convenient for where I needed to be. The staff are just lovely and even changed my room on check in when I said I needed to work so that I had a bigger desk. Very comfortable and delicious dinner.

Lovely place to stay. Staff very helpful. Very clean . Only issue for myself we had room 6 that was situated on the very top floor which included lots of steps . Bed very comfortable. Breakfast plentiful and lovely. Coldnt fault it really . Will definitely rebook.

Lovely room with huge bathroom. Staff were great and really helpful and friendly. Breakfast was very good. Would happily stay here again.

Comfortable pub with rooms! Great breakfast

Pub was good, food good but a bit slow with the breakfast (1/2 hour ) Cold tap in the room ran hot for quite a while & the shower needs fixing as it leaks badly around the door. Not much else really but a lovely stay ta. Oh there was a broken bottle in the car park on arrival but I swept that up & put it in a safe place.

Really lovely place. Food in the restaurant was great. Staff really friendly. Had a great stay.

Quirky place , well kept Butcomb beer , pleasing staff , enormous bedrooms, easy parking , quiet pub .

The room was clean, bathroom also clean. The young ladies by the reception and bar were quite friendly and professional. I would definitely recommend this place to anyone.

The upgraded room was very nice thou above kitchen was very hot in room. The room very nice big bed comfortable. The tea and coffee was not refilled on the second day. The place under staffed and or just dis organised. No salt and pepper on table for dinner. Just needs more staff and more staff training. The staff very nice but had to wait a long time for the meal and it stated if you Gluteen intolerent please ask staff. The choice for Gluteen free could have been better and alternatives given. Many gluteen free choices not on. Would go back, just needs time to delevop. Is new I guess.

Room was comfortable but very small and included a very small en-suite.Unfortunately breakfast is not available until 0830 and they are unable to leave any cold milk out for a cereal. This is too late for a business start. Food in the restaurant was very good

Cosy attic room, great staff, excellent breakfast and would definitely return.

We liked the pub but the toilets in bar are really bad , I mean dirty and our room was dirty they need to get this sorted as let’s just he place down . It should be spotless . The bed was big and comfortable,staff nice . But really need a new cleaner

Needs a little bit of special attention

Stayed for the week in a king unsuite snug. Not much space around the bed or unsuite. The double bed comfort rooms are much bigger and would have made the stay more pleasant. Staff were great, food was lovely and car parking spaces. Wifi was good downstairs but poor in my room

We stayed over the Bank Holiday weekend as we were visiting family. A good location for getting to and from Bath; comfortable room and good food. The staff were very friendly.

Amazing accommodation, great food. Service was a little hit or miss (over an hour wait for breakfast one morning). Generally a lovely, relaxing couple of days.

The food is good but the standard room was a bit on the small side with a comfortable bed.

Stayed in the superior suit, which was very nice, good quality bedding, it was a good size room with a lovely roll top bath, plenty of hot water. Had a fantastic meal with very friendly and accommodating staff. Would definitely stay again.

Very cozy and homely atmosphere throughout, really enjoyed the room for comfort and warmth. Food was excellent all staff very friendly

Rooms were lovely, beds really comfy, food and breakfast delicious, staff friendly. Very disappointed that our rooms weren’t serviced but we received a discount for this. Also a bottle of water was removed because of single occupancy even though there was no reduction in cost which seemed mean. Generally a lovely place to stay but I think staff need more training and there needs to be a bit more attention to detail

Great steak