Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,

全て素敵だったのですが、一番感動したのがスタッフのみなさんのホスピタリティでした。スタッフの皆さんがいるからこその箱根リトリートだと思いました。本当にありがとうございました。

Very nice place to stay.Not too far away from Attractions.

The service here was non-existent. For the prices they charge, this is absolutely unacceptable. No baggage service was offered, so we asked for our bags to be delivered up the several flights of stairs to our room. After more than an hour, my husband retrieved them in the rain himself. Upon leaving, he had to carry them down the icy stairs that were never cleared, only to find that our car was in a different location and could not be brought to the front desk. So he had to carry them back. Dinner was cold even though some dishes were labeled warm. The “beds” are actually futons. The hotels.com description is wrong. The room was nice. But overall it was not at all worth the price we paid and we have stayed in plenty of international hotels in this price range.

The service here was non-existent. For the prices they charge, this is absolutely unacceptable. No baggage service was offered, so we asked for our bags to be delivered up the several flights of stairs to our room. After more than an hour, my husband retrieved them in the rain himself. Upon leaving, he had to carry them down the icy stairs that were never cleared, only to find that our car was in a different location and could not be brought to the front desk. So he had to carry them back. Dinner was cold even though some dishes were labeled warm. The “beds” are actually futons. The hotels.com description is wrong. The room was nice. But overall it was not at all worth the price we paid and we have stayed in plenty of international hotels in this price range.

Fantastic! Loved the location and had the most relaxing time here!

Amazing place, highly recommend. Wonderful relaxing experience

I have stayed at many high end resorts around the world and this is by far the best services I’ve ever received. On the day of check in/check out they picked me up / dropped me off from /at Odawara Station which is a 40 minutes drive from the property each way. They even gave me an umbrella while dropping me off because it was raining that day. Now to the the dining experiences, I opted for the Japanese style dining option and had dinner, breakfast and lunch at the resort. The food and sake was so good! I know lot of guests talked about how small the options are, but that’s just how Japanese style meals are supposed to be so no complains to that. The service was fantansic each time, I know it’s Japan and they are known for great customer service but every staff at the resort went above and beyond for me. Additional to that, before I headed out for dinner on the first night, it started raining really hard, they sent a staff to my villa and deliver a pair of rain boots and took me to the main building. Very thoughtful of them so I didn’t have to get wet. Honestly it was foggy and rainig since day one but I didn’t even bother to go out to explore Hakone because I loved the villa and it had everything you would need. I just spent lots of time relaxing in the private Onsen and embracing the beautiful forest. I cannot thank enough for my experience at Hyosekikaku. It was worth every penny. Definitely will be back next time when I visit Hakone again. Thank you again!

I have stayed at many high end resorts around the world and this is by far the best services I’ve ever received. On the day of check in/check out they picked me up / dropped me off from /at Odawara Station which is a 40 minutes drive from the property each way. They even gave me an umbrella while dropping me off because it was raining that day. Now to the the dining experiences, I opted for the Japanese style dining option and had dinner, breakfast and lunch at the resort. The food and sake was so good! I know lot of guests talked about how small the options are, but that’s just how Japanese style meals are supposed to be so no complains to that. The service was fantansic each time, I know it’s Japan and they are known for great customer service but every staff at the resort went above and beyond for me. Additional to that, before I headed out for dinner on the first night, it started raining really hard, they sent a staff to my villa and deliver a pair of rain boots and took me to the main building. Very thoughtful of them so I didn’t have to get wet. Honestly it was foggy and rainig since day one but I didn’t even bother to go out to explore Hakone because I loved the villa and it had everything you would need. I just spent lots of time relaxing in the private Onsen and embracing the beautiful forest. I cannot thank enough for my experience at Hyosekikaku. It was worth every penny. Definitely will be back next time when I visit Hakone again. Thank you again!

Amazing! Very romantic and private. Great place to relax.

適合情侶好友浪漫之旅

It is a perfect combination of ryokan/villas with the main house to have Japanese breakfast and dinner at Hyosekikaku, and great restaurant and cafe at Nest Inn Hakone. If you are a villa guest, you can enjoy everything.Our villa, number 7, was spacious, the deck was in front of a pond. Nature is everywhere and you have total privacy.The villas have their own onsen. You really dont have to go to the main onsen. Bathroom, beds, amenities are top notch. Main restaurant, Japanese-French fusion, which also has its own bakery, is amazing in all counts. Breakfasts are incredible. Dinner can be either fix menu or a la carte. A+ for both of them.There is a Spa in house, great services and reservations are easy to make. But, it is the staffs professionalism, sunny attitude, their willingness to go the extra mile, and the very special details they showered us with, that makes Hyosekikaku and Nest Inn Hakone a unique, restful and heart warming experience.

It is a perfect combination of ryokan/villas with the main house to have Japanese breakfast and dinner at Hyosekikaku, and great restaurant and cafe at Nest Inn Hakone. If you are a villa guest, you can enjoy everything. Our villa, number 7, was spacious, the deck was in front of a pond. Nature is everywhere and you have total privacy.The villas have their own onsen. You really don't have to go to the main onsen. Bathroom, beds, amenities are top notch. Main restaurant, Japanese-French fusion, which also has its own bakery, is amazing in all counts. Breakfasts are incredible. Dinner can be either fix menu or a la carte. A+ for both of them. There is a Spa in house, great services and reservations are easy to make. But, it is the staff's professionalism, sunny attitude, their willingness to go the extra mile, and the very special details they showered us with, that makes Hyosekikaku and Nest Inn Hakone a unique, restful and heart warming experience.