Hotel not as described or expected probably a 2 star at best. We booked a number of rooms on a bed & breakfast basis through Expedia and the hotel staff insisted on charging for breakfast. This hotel is disappointing, poorly maintained and not worth the price.

Hotel not as described or expected probably a 2 star at best. We booked a number of rooms on a bed & breakfast basis through Expedia and the hotel staff insisted on charging for breakfast.This hotel is disappointing, poorly maintained and not worth the price.

Firstly check in did no go smoothly. They did not have my booking even though i had a booking confirmation number through hotels.com. They advised they were not affiliated with Hotels.com even though they advertise through them. I had to leave a $200 cash deposit while investigated even though I had receipts that i had fully paid in advance through hotels.com. They were apologetic and tried to remedy the situation asap. Turned out they located my booking through Expedia. My deposit was refunded later that afternoon. I stayed in the executive chalet. It was spacious however the kitchen was very dated, no toaster, a microwave that did not heat and a stovetop that was very slow. The cupboards were misaligned and difficult to open and close. The room safe did not work using the keypad. I was given a key to operate it. Room servicing was good and the attitudes of the staff i could not fault, always friendly, helpful,and smiling. During my stay there was a lot of construction going on with new facilities. A little noisy but bearable. What was not bearable was losing electricity at least 3 times every day and having the water turned off without any advice from reception. The interior lighting was also very poor. Wi-fi was terrible. The surrounds and privacy were however very relaxing. I would not recommend staying in the chalet. I would give Manna another chance however would need to be in one of the newly completed rooms and only after construction is completed.

Firstly check in did no go smoothly. They did not have my booking even though i had a booking confirmation number through hotels.com. They advised they were not affiliated with Hotels.com even though they advertise through them. I had to leave a $200 cash deposit while investigated even though I had receipts that i had fully paid in advance through hotels.com. They were apologetic and tried to remedy the situation asap. Turned out they located my booking through Expedia. My deposit was refunded later that afternoon. I stayed in the executive chalet. It was spacious however the kitchen was very dated, no toaster, a microwave that did not heat and a stovetop that was very slow. The cupboards were misaligned and difficult to open and close. The room safe did not work using the keypad. I was given a key to operate it. Room servicing was good and the attitudes of the staff i could not fault, always friendly, helpful,and smiling. During my stay there was a lot of construction going on with new facilities. A little noisy but bearable. What was not bearable was losing electricity at least 3 times every day and having the water turned off without any advice from reception. The interior lighting was also very poor. Wi-fi was terrible. The surrounds and privacy were however very relaxing. I would not recommend staying in the chalet. I would give Manna another chance however would need to be in one of the newly completed rooms and only after construction is completed.

We had an absolutely lovely visit at Manna. Everything was beautiful and well-maintained, the staff was friendly and helpful, and the food was delicious! We loved watching the zebras and impalas right by the reception area. We will definitely be visiting again!