Such a wonderful hotel! My room was available for check-in 4 hours earlier than the standard check in time with no extra cost. Location is convenient, you will find a few subways lines around, multiple restaurants and coffeehouses. The rooms are very convenient: beds/pillows and comfy, room size is good, mini fridge and coffee/tea maker are available. Different types of lighting makes it convenient. Location of power sockets is great. Bathroom is wonderful. They have shower gel, shampoo, conditioner and body lotion available. It’s a very quiet hotel, I didn’t hear any noise from the corridor or other rooms. As well, the cleanliness was on point! Iron, ironing table and a drying rack are available in the room. Every morning there is a free station in the lobby with hot water, tea and coffee. The laundry room is fine, though slightly pricy (4$ per wash). The gym is also good. The view to the water and ferry was very nice. Thank you, Hilton for the warm welcome and pleasant stay!

The room was way to small för three adults (sleeps 4). No real door to bathroom and it made us a bit uncomfortable. The staff was nice and service minded. The check in process was quick and easy. The breakfast was good, but not included. The cleaning staff didn't refill in the bathroom and didn't leave enough towels. We will not stay here again but for a short vacation it was more than ok. The area felt really safe and all public transports are just outside the hotel.

All staff superb and went out of the way to assist. However I asked for room to be cleaned daily and first day was not done Again staff was outstanding friendly helpful ! That outweighs the negatives. Common area carpets dirty. Needs an uplift outdated

This is the second time we have stayed at this location. We love the area. The only problem has been the constant construction in front of the hotel that has been going on 3 years and the hotel has another TV service that needs help. On the last night, we were able to get someone to help with that but it did require someone coming into the room. Hopefully on our next trip here, the construction will finally be finished.

Nice stay in NY downtown with my family. Really nice attention by hotel team, special mention to Victor who was amazing with us and very friendly with our 5 year old kid!

Front desk staff was superb in their service. Very friendly and attentive. Zoraida and Martin both went above and beyond to assist me when I realized I had forgotten to pack my phone charger's brick. Front desk also offered great recommendation on places to see and to grab something to eat. I would definitely stay here again. Thank you for making my stay better than I expected.

Conveniently located. Clean. Friendly desk staff.

From start to finish marcin and the staff couldn't have done enough it is away from the Hustle of it all but public transport accessible it is a bit weary at night times in the surrounding area but that's not hotels fault couldn't fault them

Beds wee computable. Housekeeping came daily. Had trouble keeping sliding door to bathroom shut. Door entering room stuck terribly. Had to request ironing board. T.v wouldn’t turn on.

Great service and attention from all the staff

The hotel is very close to the subway (South Ferry) and has very nice views of the water. But at night there is not too many people around. Staff was very helpful.

The overall stay was bad. September 28,2024 shift. The front desk was very rude and not very helpful. The shower had molds and a lot of pubic hair. We barely stayed and checkout early. Overall stay was really disappointing.

Really enjoyed our stay at Hilton Garden Inn. Bed was comfy, staff was nice and location was great with easy access to multiple subway lines. Breakfast was also really tasty, would definitely recommend!

If you want to be away from the nightlife and the 24/7 hustle and bustle of NYC, Lower Manhattan’s FiDi is the place. This hotel, opposite Battery Park and the Staten Island Ferry Terminal, is beautifully appointed, with great rooms and nice views. Just around the corner from Wall Street, once the markets close the area starts to quieten down. The only downside I found is that for the hefty price of a night’s stay, breakfast was not included. I stayed for two nights and it was £200 more than the return flights from the UK - including the connecting flight. I know it’s New York, but come on, seriously!

Poor rooms..i am suprised of Hilton these are bot their standarts. Hot water unstable, room cleaning is not mandatory they didnt clean one day, many other things

Great location, friendly staff.

The front desk staff was incredibly helpful and they were very professional

Great value, professional and courteous service. Clean and convenient.

Room was comfortable, the shower was the biggest issue. It would not stay at a comfortable temperature-it would go from scalding to cold. There was also hair in the shower from previous guests.

This place was convenient for the trip in NYC would recommend.

Loved everything

It was my 1st time staying in the Financial District and I couldn't being happier. The hotel is pretty nice, the staff went above and beyond whenever I requested something. Martin, Saraya, Haidi, Victor, etc. everyone was really helpful when I needed something. Really good area to stay, you have several places if you wanna do the tourist things, you even have the Staten Island Ferry right in front of the hotel, 5 mins from the subway, etc. Seriously, I will most likely stay there again in my next visit.

Very fast check in process, room was very clean

Good location. Room with river view. 25th floor

Everything was great very close to everything. Front desk staff was very friendly.

Free coffee in the morning, that was a big plus. Arround the hotel is was really dirty on the streets.

Hotel and staff was great surrounding area not as much.

Hilton needs to be updated it’s more like a budget hotel than a luxury brand. Very tired and dated inside and poor lighting in the bedrooms.

Stay was good. It did the job. Staff was helpful and nice.

Great staff ,nice rooms

Excellent location, quiet area, big room with coffee machine, fridge and toiletries products. Only the microwave in our room didn't work properly and when I let them know they didn't tell me anything back (no sorry, no if they would replace it..)

Great property! We chose the same room (water view) stayed last time and the staff helped us getting the same room.