Nice stay

An incredible, peaceful experience!

I’ve always wanted to visit a ryokan when in Japan and knew that for my first trip, it was a must have. Did a lot of research on the different ryokans in the Hakone area but settled on Byakudan as it included a kaiseki dinner breakfast with our stay as well as had a private onsen for every room since my partner has tattoos. I was super concerned about how to access the property, but coming from the Tokyo Ginza region, it wasn’t actually that bad. It was extremely foggy the day we arrived but I could not find fault with how beautiful the ryokan is (also got a beautiful, sunny view the next morning). Absolutely stunning in person and everything smells so pleasantly of their namesake, sandalwood. The staff is so attentive in everything from giving a full room tour to letting you choose what times you’d like to dine at. Dressing up in the provided yukata was so fun and they had so many complimentary snacks, drinks, and amenities for us. We had a western style Tsuyu room on the first floor so the private onsen area was pretty, serene, and blocked from others with a tall fence. The meals were so good. It was some of the prettiest and tastiest food I’ve ever eaten, both dinner and breakfast. Even the snacks were amazing (you can bring some home)! They take into account allergies and food preferences. Overall, I can’t believe the experience I received here. It was healing. Definitely the highlight of my trip. This memory will be so special and I already can’t wait to be back.

Had a wonderful stay here. Wide selection of amenities available that encompasses everything you would need. Hotel staff were all very friendly and helpful. Would highly recommend staying here

Incredible room, staff were very pleasant and attentive

From the moment you step in, you feel like a VIP. They treated us with the best service and the stay was just overall very very comfortable. It was the best experience with a private onsen. So many things are provided to you to make your stay comfortable and special.

Hakone Gora Byakudan was easily the highlight of our Japanese anniversary adventure. From the moment you step inside this ryokan you are whisked away to a sanctuary of relaxation and calmness. Every detail is considered, even the check-in experience where you are invited to enjoy fresh matcha and Japanese sweets while the details of your stay are reviewed with you. I was hoping for a room with mountain views but everything was booked up so we originally had booked with another onsen. Finally a cancellation allowed us to book a room on a lower floor with a garden view and it was perfect and so serene. After traveling for a week in Japan, my entire body hurt from head to toe. Five minutes in our private onsen melted every ache and pain away. I also highly recommend utilizing the spa services. The facial I received was incredibly relaxing, so much that I drifted off halfway through! The 10 course kaiseki dinner featured multiple dishes in each course and considered both of our eating restrictions. Getting to grate my own fresh wasabi was really cool. The nihonshu (sake) we ordered was served in gorgeous glass vessel and matching glasses. I was delighted to see I could bring a set back to enjoy at home. The Western style bed was definitely the most comfortable bed of our entire trip. This experience was transformative and one I will never forget. Do not hesitate to book this ryokan with onsen if you can find availability.

Stayed with the en-suite private onsen. The wonderful staff picked us up at Kowakidani station and then drove us to a testsurant where we could hang out until check in.

We had an excellent stay and the overall property is very nice. We had a breakfast reservation at 9 and nobody attended to us until we reached put to someone and that’s here I have taken that one star off.

Amazing private hot spring experience. The staff were super nice and the shuttle service is indispensable. Hakone bus system was unreliable but the hotel staff kindly picked us up and dropped us off at various locations throughout our stay. We really appreciated the kindness shown to us during our stay.

My friend and I both experienced best service from the staff from the beginning we stepped in. The food are Michelin the onsen bath is top notch. Definitely recommend!

Our experience was very enjoyable. The staff was very gracious and accommodating to our needs. We intend to stay there again.

The staff was very friendly and welcoming. I enjoyed the welcome drinks and snack and the kaiseki dinner. Our room had a private onsen and it was very clean and had all of the amenities you could ever need. Would definitely recommend staying for at least two nights, we wished we could have stayed longer!

This place exceeded our expectation. In room onsen was so relaxing after a day of exploring around Hakone. The beds are

Beautiful and luxurious with incredible service and staff. Absolutely worth the splurge and we’d love to come back for another special occasion.

The private bath outdoor was amazing. The staff was super friendly. The food was very delicious.

Staying here was such a treat! Breakfast and dinner was a super fun and delicious experience! Wish we stayed for 2 nights instead of one! The hot spring was enjoyable and it almost felt like we were the only ones in the hotel depending on the times we walked around. Would definitely consider staying here again!

So serene and quiet. It was a beautiful and clean ryokan. Dining experience was authentic and we felt so welcomed.

Everything was expected for the price I had paid. When we arrived it was pouring and the staff readily helped us with our luggages when we parked. The food was good and having a private onsen was a treat. They have public one available if needed and all amenities are included. During the evening and early they had happy hour. In the evening they had snacks during happy hour after dinner time. They also had an area with massage chairs and ice cream/tea for refreshments. When we had a question the staff tried their best to help us. The view from the main floor was amazing on a nice sunny day and overall we had a relaxing experience here. The hotel really tries to make you feel comfortable during your stay throughout the whole hotel.

Absolutely gorgeous ryokan and onsen. Our family of 4 stayed for two nights. The meals were superb, the staff were extremely attentive the hotel and room were gorgeous. We had an amazing time!

Everything is amazing! This is our third time staying here, will definitely come back for the fourth.

It takes a while to reach the Hakone Gora Byakudan via public transportation. Free shuttle is available from Kowakudani station. We thoroughly enjoyed our stay here. The ryokan has rooms with beautiful view and private onsen. The public onsen was also quiet and peaceful. Dinner and breakfast was amazing and my husband was able to enjoy his gluten free meals. Service was excellent. If we ever go back to Japan, we would definitely visit this Ryokan again. This ryokan only has a handful of rooms available, so make sure you book well in advance if interested :)

It’s been a great experience with this hotel. Food is fabulous, service is great, in room onsen is very relaxing and enjoyable. Most importantly, this hotel is very children friendly, my 8-year old boy LOVE it. There was the kid menu with big portion and tasty. The hotel provided pick up service from Gora station which is very helpful. I will definitely revisit again.

Beautiful place!

We had an amazing stay at Hakone Gora Byakudan! The hotel is beautiful, clean and feels new. As you step into the hotel, you will feel transported to a serene and peaceful space! The staff are super nice, attentive, and takes great care of you - you can feel that they put a lot of heart into what they do, and they speak good English too! The rooms are the perfect blend of traditional Japanese and modern comfort. Of course, the private onsen in our room is super lovely! We stayed at the rooms “Ken” and “Jin” for our honeymoon and both are great. Would also like to add that the food is great too! Will definitely want to be back again!

Hospitality

MANに宿泊しました。お部屋は文句なし、専用の露天風呂からの景色も良く、お湯の質も最高で、大満足です。施設はコンパクトですが、ロビーは天井が高く見晴らしが良いです。開放感もあります。サービスのコーヒーやお酒を飲みながら、部屋以外の場所でも快適な時を過ごせました。今回母の還暦祝い旅行でしたので、事前に施設にその旨を伝えて、夕食の時に色々ご協力頂き、良い思い出を作ることが出来ました。また記念日などの特別な日に、是非泊まらせてもらいたいと思っております。この度はありがとうございました。

MANに宿泊しました。お部屋は文句なし、専用の露天風呂からの景色も良く、お湯の質も最高で、大満足です。 施設はコンパクトですが、ロビーは天井が高く見晴らしが良いです。開放感もあります。サービスのコーヒーやお酒を飲みながら、部屋以外の場所でも快適な時を過ごせました。 今回母の還暦祝い旅行でしたので、事前に施設にその旨を伝えて、夕食の時に色々ご協力頂き、良い思い出を作ることが出来ました。また記念日などの特別な日に、是非泊まらせてもらいたいと思っております。この度はありがとうございました。

Hotel staff is so nice and helpful. The room is extremely clean and comfortable. Delicious food and relaxing environment. We will highly recommend our friends to choose this hotel it they visit Hakone.

Excellent and dedicated service.

highly recommend this hotel, private onsen is comfortable. Nice dinner and breakfast.

Amazing in every way!!!!