Good points = big room for 2 adults and 2 children. Location as easy to get to everything as long as you have a car but nothing actually there in safe walking distance. Pool table and gym a good added bonus. Did ask for additional duvets which were provided as current ones only really for 1 person despite 2 being in the bed. Negative points = staff very negative and unhelpful on the desk. Tried to give feedback when checking out, but refused to listen. Pool suddenly put out of action - when we were in it and did not re-open for 2 days despite the high temperatures. No alternative pool available despite others close by at other hotels. Breakfast staff no where to be seen during breakfast to top up food and did not clean down any areas such as a wipe to a table. Not a lot of choice. Ran out of too many things for breakfast, no milk for 3 days, no coffee, no tea bags, no bagels, porridge, orange juice, philadelphia cheese, bacon, pancake machine didn't work. Room kitchen facilities limited, unable to cook anything suitable in the room, despite being told the microwave would do. Why have a dishwasher when cannot really cook a meal there. Air conditioning unit very noisy, no instructions how to work it so not able to sleep very well during our stay. Staff did not communicate with guests unless specifically asking them something and even then they did not understand us and vice versa. Disappointing that during a 10 night stay, room cleaned and towels only changed once.

nice room

Exelant service and they did give us two connected room withou additional fees

It was great have clean rags n towels everyday when got back from softball games

Absolutely NO complaints....fabulous stay

Property was nice, the floors could have been cleaner and the 3rd floor ice machine was inop. Great option for the price and only 30 minutes to Nashville with traffic.

Staff was TERRIBLE and played on their phones everytime I passed

A

We arrived at the property and it actually seemed pretty nice. But we got to our room and the door would not close. I mean you could just lean on it and it would open. I went to the front t desk to tell them about this. They told me they had no other rooms available (even though the website said there was 3). Then proceeded to tell me “don’t worry you will be fine nobody will walk in on you.” I paid for not only a nice place to stay, but a safe place. I was taken back by this honestly that they even said that. Then the bathroom door also wouldn’t close and the shower door was super hard to close. The next morning I got up to take a shower and realized there was no conditioner, I went to the front desk and they told me “Im sorry we don’t have any up here there is nothing we can do about it.” Just over all rude and not helpful whatsoever. There were a few other things, I have tried to contact a manager or something to let them know about this, but they put me on hold for like an hour.

Very nice and clean place.

Great hotel in a good location to everything you need. spacious, clean room, clean pool, great common are and breakfast. the pull out bed was not as comfortable as other Home2suites, but if not using it or only for a day or 2, its ok. There was a noise at night that was hard to ignore coming from the walls that could have been the hot water in pipes but it started at around 10pm every night until early morning hours, it was constant so hard to pinpoint what it could have been. seemed to be concentrated in the area of the pullout bed/kitchen/bathroom area. Not heard at all during the daytime hours. however, the rest of the family, sleeping on the beds barely noticed it and slept great, just me on the pullout had a harder time bc of it being in that area. Otherwise great stay and will be staying here during any visits to the area.

i left my tablet plugged in on floor. i have not heard that you found it. Also, in bedroom under the end table by window a used condom.

Easy check in and out, rooms were clean, comfortable and had all the items we needed to stay comfortably.

Had a few minor issues at first, but the wonderful staff addressed and corrected immediately!

Great place

Room was very clean and the staff were very pleasant and accommodating.

The facility was clean and nice. Breakfast was good the first morning of our visit. It wasn’t good the second morning-Memorial Day. That may be because it was a holiday.

Was ok room was pretty outdated room smelled musty and found a bug in bathroom also looked like mold on top of the shower ceiling probably won’t ever stay here again

On Expedia room was advertised and booked on itinerary and confirmation as Suite, I king bed with sofa bed. There was no King bed. The bed was not even a queen it was a double. I have pics to send to Expedia. According to front desk this hotel has no king beds in any rooms. According to front desk at this hotel do not book through expedia or any 3rd party as the hotel will not guarantee the room. Check in was worst I've seen.

Nice large room with 2 beds and a pull out sofa.

Our rooms were pretty nice. Although our shower nozzle were defective. The water temp was either scolding hot or ice cold.. the breakfast was your typical continental breakfast so nothing to write home about but overall we were happy with our stay.

They ran out of breakfast items by 10:10 and did not restock it which was disappointing for on account of breakfast being served until 11:00 and it was a stay to play hotel so they should have expected the crowds. Lots of hungry children.

Clean and quiet hotel with grear staff

Perfect!

Clean and conbinient nice price

Price was good. The rooms are really dusty with stains on the furniture plus there was someone’s else’s hairs on the bedding and towel’s. The bathrooms are really small and they aren’t that clean as they should be.

We had a nice stay!

Clean hotel but needs some upkeep. Shower door off track; shower shelf falling off. Breakfast personnel not around to refill items. Took 15 minutes to checkout because clerk was having issues with making a key for service personnel and answering phones.

Very clean and I like that dog friendly and the desk clerk was very nice.

Convenient location, clean and quiet. It met our needs plus not to far to Nashville. We were there for college ballgames.

Home2's amenities were great. The 24 hour gym was clean and included a cold water refill station and gym towels. The complimentary breakfast was awesome, it included a variety of cuisines such as eggs , sausage, potatoes, waffles, and pancakes. The laundry room was a bonus. The rooms themselves are very spacious. My family of 4 (2 adults, 2 toddlers) felt comfortable and safe. The kitchenette was great to have! Supplied with plates, cups, and a dishwasher! I would come back anytime.

The only issue I had was the pull out sofa was very dirty.