Very friendly and helpful staff. Excellent location. Great breakfast

we stayed there for 1 night. Very nice staff. The hotel deco was fantastic1 Their warm breakfast is very good too.

Pros. Nice and helpful staff, tasteful decoration and design. Near to bars and restaurants. Cons. Very squeaky and uncomfortably small rooms. Overall run down facility (bathrooms, beds, power) No elevator and all rooms are up stairs so you have to carry your luggage through a very narrow stairway. Overall this place could be good with HALF the price, but not at all a 120/night stablishment.

Besides the hotel being beautiful, the staff was very helpful

Great hotel in great location. Very friendly and helpful staff. Rooms were clean and comfortable. Bathrooms were a little small but clean. Free breakfast was excellent. They stored our luggage for free while we hiked the "O". Will definately stay here again when i return.

Polite and kind staff, the property delivers what is on the website

It is very nice place with clean rooms. Breakfast was good. Friendly staff as well.

Loved it! Very cute and rustic. Great location. Great service and hospitality! Would stay here again.

We loved the walkability to restaurants and seeing the town. Wifi does not work in rooms futher into the hotel, but this was a minor frustration at most. Staff was incredible and good breakfast options.

They were very nice and incredibly accommodating. We showed up before a backpacking trip with many questions on how to get to the Torres del Paine national park. They help out immensely. They held a room for us as we worked out the bus and ferry schedule and were able to stay there. My only disappointment was the wifi was pretty spotty but the people and accomodations were fantastic.

Amazing hotel. We stayed in 5 during our time in Patagonia and this was our favourite. Super clean, nice linens, the best customer serivice, centrally located and even the restaurant in the hotel was spectacular. Would stay here again

Clean, friendly staff. The breakfast was great!

Cozy and clean place to stay in the center of town, with lovely staff. Perfect place to stay before and after a trek- they held my luggage for me while I was in the park.

Great night stay.

Charming hotel with several guest rooms. Overall environment has the friendly appeal of a Bed & Breakfast, yet with more privacy. Front desk staff was very welcoming and helpful with the check-in process and recommending attractions nearby. The room was comfortable and cozy. Complimentary breakfast was so incredibly delicious, and it was even set out early for us in order to make it to our bus on time. Great stay!

Rooms were clean and the bed was nice. Would stay again.

The staff are nice and they are able to arrange early breakfast for us.

We really enjoyed our stay here, and would definitely encourage others to come here as well. The service was easily the best feature of the hotel. They booked our transport to and from the airport and verified it before each day of travel. The day we left, it was too early for breakfast. We didn’t ask for it, the staff just left breakfast in our room the night before. We wanted to go to a restaurant in the port neighborhood and weren’t aware that there were protests (with tear gas) going on in that area, so the folks at the front desk shared what was happening and helpfully suggested a few other places. The area where the hotel is is very tranquil - a lot of tourists, lots of restaurants, and lots of bars. The room itself was also very nice. It was very spacious, the air conditioning was excellent, the bed was comfortable, and the bathroom had everything you would need. I would absolutely stay here again, and would recommend it to anyone I knew coming to Valparaíso.

We really enjoyed our stay here, and would definitely encourage others to come here as well. The service was easily the best feature of the hotel. They booked our transport to and from the airport and verified it before each day of travel. The day we left, it was too early for breakfast. We didn’t ask for it, the staff just left breakfast in our room the night before. We wanted to go to a restaurant in the port neighborhood and weren’t aware that there were protests (with tear gas) going on in that area, so the folks at the front desk shared what was happening and helpfully suggested a few other places. The area where the hotel is is very tranquil - a lot of tourists, lots of restaurants, and lots of bars. The room itself was also very nice. It was very spacious, the air conditioning was excellent, the bed was comfortable, and the bathroom had everything you would need. I would absolutely stay here again, and would recommend it to anyone I knew coming to Valparaíso.

Didn't look so impressive on the outside but one of the nicest places we stayed on our 3 week trip. Very clean, comfortable, good breakfast, good help from counter.

Clean and friendly. Nothing fancy but definitely does its job. Breakfast is sufficient but not extensive. Convenient location

Clean and friendly. Nothing fancy but definitely does its job. Breakfast is sufficient but not extensive. Convenient location

Staff nice and friendly. Small room, over street so noisy. Pleasant dining area. Good location. Modest but nice hotel.

Staff nice and friendly. Small room, over street so noisy. Pleasant dining area. Good location. Modest but nice hotel.

Very helpful and friendly front desk staff. Quick checkin. Room was small but comfortable. Bathroom very small but clean. Breakfast was simple but filling. Good wifi in room.