Lovely and caring staff, definitely recommend

Good basic hotel

My son and I stayed in a bunk bed room, and what a deal it was! I was impressed with the check in staff who made it clear what the expectations were and were very kind to share with us the cultural expectations that some travelling from overseas may not be familiar with. The room itself was clean and tidy. There were many scuffs on the wall, but it really didn't take away from the cleanliness of the room. The only concern that I had was that a towe rental was around ¥300, yet the towel reeked of stale tobacco. We ended up buying a new towel at a local convenience store for less than ¥600. Overall, the convenience was excellent, staff was friendly and I never felt unsafe.

Everithing its so diry, the bead are to flat and the toulets so dirty

It is really cheap to stay here in an individual room, compared to other places. It is nice and clean, a quiet area and quiet residents, although walls are very thin and you can hear even a needle falling to the ground.

Hotel Lucky is good for the price. The owners are really nice and did their best to help us foreigners. It is a shared hotel, so toaster/plates, sinks, bathroom, shower are all shared but bedrooms are private. The room is tiny, allowing space for a couple pieces of luggage and bed only. If all you need is a bed and roof, this place is great for the price.

The hotel is very accessible, inexpensive, and clean.

It is a good hotel to stay, the attention they give you is very good, it is close to many places, the rooms are very comfortable and clean, and it is very accessible if you want to walk or take transportation

Staff were decent english speakers, but they charge for towels whichi is a down for me...rooms could be remodeled... bathroom were good and nice..

Very convenient location, near the station. Staffs are all nice.

The entire experience is petrified. I have never ever had so horrible experience in my entire life due to the foreign staff who is not Asian nor Japanese. The foreign staff is a guy with the cap on. As a tourist I forget to take off my shoes when I came to the hostel that made sense. Also it was the only and first time I made the mistake. He then shouted at me and pissed off by saying please Obey OUR Rule whilst other Japanese staff just said Oh she forgets only instead of shouting and being so rude. The Japanese understand I did not do it on purpose or have any intention of breaking their rule. The foreign staff looks so bossy as this is his hostel and he is the boss. He speaks fluent Japanese. I seriously don't understand why the hostel hire this rude person. Come on I know you want to make it international. He might brought his very rude culture from the middle east. The white people or Asian will not behave like this. I am not asking for a five star hotel service but at the very least treat your guest with respect. Obey is a strong word and I know he is not an English speaker but he is unbelievably rude. In the hospitality industry even though it is a hostel it needs service basic service and at the very least being polite. As if I owed him a lot come on I am a guest. Another staff like the Japanese girl and the owner Japanese guy are nice especially the girl called naka and she was very sweet to ask where would I go and giving suggestion.

The staffs is very kind. When my mother fell outside and was injured, the staffs proactively to provide ice packs and care for assistance.

Flexible To changes and very accomodating. Goes the extra mile to help

Good quantity of facilities, with toilets on every floor. Might get a little noisy at night with everyone coming back at different times.

Easy access to subway, and also 10min walk to a station for fast train to Kansai airport(about40mins). 24hr convenience store near here.

Greeted by friendly staffs. Very helpful. Pleasantly comfortable and cozy place. Affordable. Convenient train station within one minute of walking distance. Thin walls but overall a great place to stay. :)

Great location near a subway station and plenty of local stores. Near an awsome coffee shop and a cool bar that plays vinyls

Great location near a subway station and plenty of local stores. Near an awsome coffee shop and a cool bar that plays vinyls

Great Place at a very convenient location to access almost anywhere in Osaka.

This place is in a good location, close enough to transit yet far enough away to be in a quiet neighborhood. The staff was wonderful and very helpful. The rooms need some better cleaning and facilities need some work but for the price, perfectly acceptable.

This is recommended place for budget traveler. It's very close to JR and MRT stations.

The place is nice. The rooms a hit little but they're ok.

it’s very clean and convenient!

Good stay

The place is labelled as a hotel but it is really a very low budget hostel. Reception only opens at 3pm. When I arrived early the front desk was locked up with no one attending it. I was hoping to drop off my luggage and explore the city until my room was ready but I couldn't. In addition there is no luggage or shoe loclers One shower has running hot water and the Wi-Fi is garbage, I ended up using my data the whole time. The rooms aren't ventilated nor are air filter machines provided so you have to open your window to air it out. It gets very noisy so bring ear plugs, the "hotel" doesn't provide any or anything else.

Near exit 8 metro Dobutsuenmae Station JR Shin Imamiya can walk to Shin Sekai DenDen Town And Mega DonQuijote Good staff too

This was my second budget hotel stay in Japan and the first had made me nervous (the photos online of this hotel are also a bit outdated I think) but Hotel Lucky is more than comfortable enough for short term stays. We chose the bunk room and while it wasnt huge, it had air con, a desk, fridge, tv and brand new bunk bed to boot, I actually had a fantastic nights sleep. The three shower rooms and one (men only) bathroom are shared but all are new and clean, shampoo and soap are provided and towels are for sale from the front desk (manned by a very welcoming man who speaks impeccable English) for 350 yen or a bit over £2. A microwave, hot water dispenser, cutlery, crockery, cooking hob, vending machine and hairdryer are also all available in the common areas. Dobutsuen mae stations 8th exit is just around the corner making it easy to jump on the subway line straight to key stops like shin osaka and namba. The staff also were arranging an outing to a festival when we left so theres the chance to socialise with your fellow travellers too. Overall, for a tenner each for one night in a great location in Osaka, Hotel Lucky is definitely recommended!

This was my second budget hotel stay in Japan and the first had made me nervous (the photos online of this hotel are also a bit outdated I think) but Hotel Lucky is more than comfortable enough for short term stays. We chose the bunk room and while it wasn't huge, it had air con, a desk, fridge, tv and brand new bunk bed to boot, I actually had a fantastic nights sleep. The three shower rooms and one (men only) bathroom are shared but all are new and clean, shampoo and soap are provided and towels are for sale from the front desk (manned by a very welcoming man who speaks impeccable English) for 350 yen or a bit over £2. A microwave, hot water dispenser, cutlery, crockery, cooking hob, vending machine and hairdryer are also all available in the common areas. Dobutsuen mae station's 8th exit is just around the corner making it easy to jump on the subway line straight to key stops like shin osaka and namba. The staff also were arranging an outing to a festival when we left so there's the chance to socialise with your fellow travellers too. Overall, for a tenner each for one night in a great location in Osaka, Hotel Lucky is definitely recommended!

Easy to access for both subway and JRNot crowded block locationNear Family Mart

Easy to access for both subway and JR Not crowded block location Near Family Mart

Close to many convenience stores, the tower, JR station, subway stations and shopping.

The good: Very close to a train station. Room is clean. High Speed Internet. After I complained about bad smell in my room, a staff did air spray right away. The bad: Bad smell came back not long after air spray, had to open window to get some fresh air, but outside was noisy as it is close to a big road and a train station. The horrible: In the evening of my check-in date, his hotel sent me an email saying: "The front desk is closed at 22:00. If you do not check in by this time, your booking may be cancelled and treated as a no-show." When I received this email, I was still travelling by train to Osaka. After arrived Osaka Station, I had to hire a taxi so I would arrive before 10 pm and not be homeless, which made this stay very expensive. This kind of policy should be clearly noticed on hotels.com (where I booked), so I would either arrange my trip to arrive early, or choose a different hotel. There are other hotels that they don't have receptionist at night, but they provide self check-in process. This Hotel Lucky cancelling reservation after 10 pm, so making late arrival guests homeless, is horrible.