Amazing service. Excellent facilities. Private use of Hot spring bath was a real treat.

The stay at Yusakaso left nothing to be desired. The staff and meals were excellent. The room was large and quiet. The public baths were nice and clean. The outdoor mixed gender as well as the time in the private bath are perfect to share a bath with a partner.

This ryokan with onsen is in a beautiful location. The staff was very friendly and the dinner and breakfast were that of a traditional ryokan, which we very much enjoyed (fish, soup, pickles). We were a bit wary of sleeping on the traditional bedding, but it was surprisingly comfortable and we both had a great nights sleep after soaking in the gorgeous onsen! The larger one is located outdoors which was so lovely with the fog and steam coming off the water. There's an indoor/outdoor onsen as well, that you can book for one hour which we didn't use as the outdoor one is much more scenic. The place itself needs a major update. The decor is lacking and it really needs to be revamped to include better lighting. There are stains on some of the wall coverings and the lighting in the room was so bad (overhead bright fluorescent lamp) and a small table lamp that was just for reading. We used one of the floor lamps from the hallway to give the room a bit more ambiance, which helped, but was still very dimly lit. It has potential for being super cute and for the money spent should definitely be overhauled. You have to take a bus or taxi as it's too far to walk from the train station if you have luggage (maybe a 30 minute walk) which isn't a problem, but the trip back from the hotel was a bit more difficult because the bus was standing room only because everyone in the area was checking out at the same time.

A true, high quality Ryokan experience away from more crowded tourist areas. Excellent hospitality, lodging, and some of the best meals I’ve ever had!

The building is a beautiful building of traditional hot spring. We enjoyed the Onsen. The meals, dinner and breakfast, were not prepared. They said they were going to close the inn completely after the Golden Week but they opened because of us. The convenience stores, Family Mart was a good walking distance if you love to walk for a distance, not convenient.

Nice clean room. Private onsen to use 30 mins each day. Plus a outdoor mixed onsen in the garden setting. Good japanese style breakfast. Nice little play area for the kids while adults can chill out

Nice clean room. Private onsen to use 30 mins each day. Plus a outdoor mixed onsen in the garden setting. Good japanese style breakfast.Nice little play area for the kids while adults can chill out

Staff is nice. The open air onsen is the highlight of our stay. Overall, good value for money.

Family-friendly and child-friendly, which is not very common. Rooms were traditional and spacious, onsens were fabulous. The best part was the breakfast feast laid out by the lovely Japanese woman in full kimono each morning of our stay. Highly recommended!

Staff were very friendly and attentive

Staff were very friendly and attentive

Family friendly onsen is hard to come by. This was great !! They have a shuttle to bring you back to the Hakone-Yumato station in the morning. They helped me wash my baby bottles. They provided a baby chair during my stay. They had private family onsen time slots available upon check in. Place is a little outdated. The outside garden onsen is co-ed, super lovely and they allow females to bring a towel into the outside onsen. Cash only facility.

Family friendly onsen is hard to come by. This was great !! They have a shuttle to bring you back to the Hakone-Yumato station in the morning. They helped me wash my baby bottles. They provided a baby chair during my stay. They had private family onsen time slots available upon check in. Place is a little outdated. The outside garden onsen is co-ed, super lovely and they allow females to bring a towel into the outside onsen. Cash only facility.