It definitely very beautiful hotel . We had great time staying in hotel . Staff were very helpful and we loved egyptian restaurant in hotel . Breakfast was great as well . I think there should be all-inclusive offer also be available so people staying can use most of things in hotel without a thought.

Great property for relaxation with tentative staff. This hotel was perfect for the two nights we spent here. The wave pool was undergoing renovations when we arrived, I think it is currently out of action until Christmas 2024. It will add a nice touch

All the staff there are so nice and helpful including gym and restaurant. Especially Alla Helmi helped us enthusiastically, he contacted another st rigis in Cairo for letting us to leave our baggage there. Great experience.

Superb amd fantastic stay at this hotel. The hotel is very luxurious Nd one of the best I have seen in the middleast. Each and every staff member was a delught and went above and beyond to provide excellent service and assistance. Special thanks to Ismail at the entrance, Abdel at fron desk, Ahmed Ismail and Farouk at Montego breakfast restaurant, Alaa our butler and Mahmoud at the spa. I highly recommend this hotel to all especially if you want to avoid the over crowded noisy Old Cairo life and relax in luxury with family.

The staff here was very nice and the property is gorgeous! However since this is New Cairo most of New Cairo is still under construction so there are very little shops or anything around you if you need anything. That's not the hotels fault however in our case airline lost our luggage and were without our clothes for 2 days so we had to buy items when coming back from one of our excursions. Staff was extremely nice and most were able to communicate with us just fine. The rooms are lovely as well as the amenities. My husband only had one concern we rented bikes at the hotel for an hour and the bikes were not up to par for riding e.g brakes weren't working, needed air and tires Etc. The hotel also only had three restaurants and we can only utilize two since one was Buffet and was only open for breakfast hours which wasn't convenient for us since we fast during the morning hours so our dinner and lunches were only with room service or the two remaining restaurants however the food was excellent and the service as well.

Excellent customer service

We originally planned to stay there for one night but ended up by staying there for four nights because we enjoyed our stay very much because of the nice facilities and friendly staff. The only issue we had was that some of the guests were noisy around the pool area when they played their music loudly even at early morning hours. Some of them even played loud music in the breakfast area ( Montgeo ). We asked the staff to instruct them to turn down the music and the staff reluctantly did that after repeated request.

Loved the hotel. The food at the restaurants tasted great. Indoor outdoor pool was great. They have the best hotel weight room I have ever seen. Sucked that the beach was not functioning though. Staff was extremely friendly and they all wished my wife a happy birthday.

We loved everything about this property. The staff and attention to detail was amazing. Will definitely be coking back.

This was probably the nicest hotel I have ever been in. The staff went above and beyond to make my stay the best experience. This hotel is a must when I’m Cairo.

Needs renovating! Bathrooms are dirty and needs renovation. Hotel staff is fantastic!

Beautiful hotel

Area still under construction and was not mentioned. Road to the hotel was also subpar which caused many Uber drivers to get lost.

The staff and hotel are marvelous however, the location is 1:30 hours far from the nearest attraction.

This hotel has been one of the very best hotels my husband and I have stayed during our World Tour travels! The services is above and beyond expectations. The facility is clean and beautiful. Comfort and Luxury at its best and the staff is amazing! We definitely recommend!

Villa #3 was beautiful but there were some repairs needed to the villa

We had a very beautiful expercience. We celebrate my birthday and my mom’s birthday at St Regis Almasa and we had a really great time. The staff are welcoming, including Alaa Ali. We were treated like we were VIPs. Thank you again for this wonderful experience. For tours, we had Sala, as our driver and Ayman as our tour guide. Everything was so perfect! Will definitely recommend this place and their tours.

This hotel is amazing. Definitely top two ive ever stayed. Everything is amazing however i didnt get a full tour/breakdown of all the amenities which would have been nice. Also, its far from the city so beware. Otherwise, if i ever come back to cairo, ill stay here again as a rest location.

The hotel is very far from anything and the road is lonely especially at night with a lot of construction in the surrounding area. The staff are very helpful knowing that they offered a room upgrade but we couldn't enjoy and had to check out after one night and go to another hotel. Very bad food (breakfast)

Honestly with out any back and forth talks It’s the best hotel ever

Hotel is clean , suits perfect for kids and family, staffs are friendly.

I stay only for one night not safe or secured to stay in the hotel

This hotel is beyond amazing. Yes, it is very new, but they have spared no expense for your comfort and enjoyment. Once the surrounding area is completely open, it will be perfect.

It was good the hotel was too far from cairo i guess its a new city good for business men or pepole who dont want to be at the crowded city of ciaro

Luxury hotel, everything was just fine

Great Experience

Great Experience

The location and complex was exceptional. A budding new hotel that has so many amenities to still open. We look forward to coming back when all is open and running. In the meantime, it was a wonderful stay with amazing service!

I went to the hotel with my wife to celebrate the new year, and I asked the hotel to decorate the room and, I’ve been there for 4 hours waiting then, and when I got the room they did nothing at all, they really don’t make any thing at all! It was a terrible new year night in that hotel.

I went to the hotel with my wife to celebrate the new year, and I asked the hotel to decorate the room and, I’ve been there for 4 hours waiting then, and when I got the room they did nothing at all, they really don’t make any thing at all! It was a terrible new year night in that hotel.

I didn’t enjoy my stay. This hotel charges for everything and if you don’t tip the staff get mad.also they made me Pay 140 per person for a Covid test. Most places offer them for free when I stay with them.overall I wouldn’t go back

I Highly recommend but first, believe the reviews that say this place is Far. It is FAR away from everything (2 hours from pyramids not including traffic) and there is currently nothing outside of the hotel. To my understanding, a new city is being built in the area but as of now, there is nothing. Also, there is still construction and renovations going on the resort (campus). This didn't cause any disruptions however. Besides these two things, this hotel really exceeded expectations. First, the hotel, and the rooms look exactly as advertised in the photos and even better. Everything is very clean. Hotel staff is very friendly and extremely helpful. Front desk made the check in process very easy, they gave us a tour of all of the facilities (using the map cause walking around would be much), and we were taken to our rooms. I'll especially mention Hussien who works in the Movie theater for catering to our group and helping to set up a birthday surprise on the big screen. Also, setting up the airport shuttle to leave was seamless. All the amenities are great although some are not fully open yet. I am excited to go back here once everything is complete and fully operational. I highly recommend visiting. If you are looking to stay close to all the tourist destinations such as the pyramids, this is not the place for you. However, if you are looking for an amazing place to relax and enjoy, you will not be disappointed at all. Also, food was really good, best we had in Cairo.