Convenient and complete

This was my first time in Japan. I came here to see the Sailor Moon museum exhibit. I was met by a mean subway employee but the staff at the hotel was just so sweet. They didn't mind communicating with me using my translator app and they did the same on their phone. I only know very simple Japanese. The process was simple. I didn't have to pay for incidentals. I had been trying to find out if i had to pay that beforehand but no one had the answer. The room was neat and small. They had all necessities in the room. I'm a small person so I didn't mind the small size. The breakfast buffet was good. It wasn't amazing but the best part was that it tasted so real. I feel like even the miso soup tasted so good, not an artificial taste. The massage lady did a good job. It was firm enough. I was worried it would be too soft massage. The desk staff graciously made the massage reservation for me. You're usually supposed to do it yourself. I appreciate that they tell you what day they're cleaning your room. I had a lot of trash though so I even filled up the restroom trashcan.

Too bad all APA’s hotel are small especially bathroom space not enough space for foreigners that are over 5’9 tall. The tattoo policy is over board for all APA hotels. They should allow people to take a hot spring bath even if they have tattoo. Having them doesn’t make them a bad person.

Loved my stay here! Room small but that is standard here

Nice location close to the station. However if you go from exit 2 according to hotel’s instruction, there will be no elevator nor escalator. We had 4 large size suitcase and we need to carry all of them and take 2 flights of stairs to leave the station. The onsen/ bathroom in hotel is free of charge but the size is small Room size if quite big in these kind of business hotel

Great convenient location

The room was small, but for the area and the price it was exactly what we needed for our trip! The hotel was very clean and the staff were great.

Very good hotel